DataCard Datacard SP35, Installation Manual

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15
SP Series Info Central: Troubleshooting
Text printed on the card has
broken (partly printed)
characters. The intensity setting is balanced
to print both bar codes and fine
text.
The text is formatted to print in
color and the card is being
printed with monochrome ribbon.
If the card does not include a bar
code,
increase the intensity for
monochrome printing.
If the card includes a bar code,
do one or more of the following to
change the text:
-Increase the font size
-Make the text bold
-Remove italic formatting
-Change the font (Arial usually
prints well)
Format the text to print black so
the text is not dithered.
Printing with monochrome
ribbon has voids. You are using an HQ black
ribbon (PN552954-601) on a
monochrome printer, which can
result in ribbon wrinkling. HQ ribbon is intended for use
with a color printer. Switch to
regular black ribbon (PN552954-
501) if you use a monochrome
printer.
To use the ribbon you have
purchased,
reduce the intensity
setting for monochrome ribbon.
Printing with a monochrome
color ribbon (such as green
or red) is uneven, is spotty, or
does not cover the card
completely. The intensity setting is too low.
The card stock requires different
settings.
You are printing dithered images
with a monochrome ribbon.
Increase the printing intensity . Be
careful to find a balance between
printing all card data and causing
wrinkles.
Change card design to obtain the
best result possible with the
ribbon and card stock.
Change the intensity setting if
needed.
Printing with light-colored ribbon
on dark card stock will not cover
the card completely.
Print only text and line art with a
colored monochrome ribbon.
What you see Possible causes Solutions