DataCard Datacard SP35, Installation Manual

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9
SP Series Info Central: Troubleshooting
Printed cards, including text,
look faded. Print ribbon may have been
stored improperly or damaged.
Color settings might not be
optimal for the card design.
The cards may not meet
specifications.
The printhead may be dirty.
The card thickness or type of
cards have changed.
The power supply is not the one
supplied with the printer from the
factory.
The printhead had been
changed.
Change the print ribbon .
Change color settings .
Obtain and use a different supply
of cards
.
Clean the printhead .
Change the brightness setting .
Change the intensity setting for
monochrome (K) or topcoat.
Use the factory-supplied power
supply (does not apply to SP75)
or
change the intensity settings .
Change the intensity settings .
If the problem persists, contact
your service provider.
Text is missing from the
printed card. Text to print on the card was
formatted using a non-TrueType
font. Format text to print using only
TrueType fonts (does not apply
to magnetic stripe text).
The bottom of the card is
partly printed. The Trailing Edge setting is too
far from the edge of the card. Change the Trailing Edge (edge-
to-edge) setting
.
If the problem persists, contact
your service provider.
What you see Possible causes Solutions