Consumables Parts and Spare Parts
42
/
55
No.
Error Message.
Handling suggestion
22
Please clean lens
Do resolution adjustment and follow instructions to clean
lens.
23
Cannot find d
ongle.
Check d
ongle.
24
Command execute failed!
Do not send this command under current status
25
Laser box temperature abnormal, cannot output
！
current is
：
** degree
，
shall be 15-35 degree.
Turn off machine and use air-con to change temperature or
Contact engineer
26
Device temperature abnormal, cannot output!
Current is
：
** degree, shall be 10-35 degree.
Turn off machine and use air-con to change temperature
27
Reset clock failed!
Contact engineer
28
Output reaches limit! Contact engineer .
Contact dealer immediately
29
Software authorized limit is less than 500 times
，
Please contact dealer!
Contact dealer immediately
30
Software authorized output is up to date, output is
topped. Please contact dealer!
Contact dealer immediately
31
Laser power lock error channel
：
***.
Enter laser adjust program and test laser power
32
Laser power range is not correct, suggest to
change ** to ** .
Follow the message to change parameters
33
Read device parameters failed
！
maybe version is
not correct
Read device parameters again or contact engineer!
34
Reset without engineer .
Contact engineer.
35
Please adjust the focus.
Check and start.
36
NO dongle!
Ensure dongle is plugged-in and drive is correctlyinstalled.
37
Use preview under stand-by status
！
Cancel “continuous output"and try again
38
Command is not allowed under current status.
Finish current status and try again.
39
Software limit is nearly up-to-date.
Contact dealer immediately.
40
Laser power test parameters setting is not correct,
suggest to decrease levels or increase value of
each level
！
Reduce levels or contact engineer.
41
Device will change format, please confirm plates on
loading tray are removed!
Ensure plate size is correct or stack is ok.
42
Cannot locate system required memory
Restart computer or reinstall OS
43
USB communication failed. Make sure to install
correct USB drive or contact engineer
Check if USB drive is correct. Check is USB port is normal
or change another computer
44
Cannot connect to Autoloader
！
Ensure autoloader is powered on and cables are connected
45
Drum speed is not stable
Check CTP power supply, emergency stop, top cover
protect or Contact engineer
46
Drum cannot reach required speed!
Check CTP power supply, emergency stop, top cover
protect or Contact engineer
47
Drum start abnormal
！
Check CTP power supply or Contact engineer
