Abnormal Problems Analysis and Handling
Chapter 7: Abnormal Problems Analysis and Handling
Attention!
Before proceeds for HDI device inspection and hardware handling, please wait for at least 5
minutes after power turned off to avoid electrical shock.
Device inspection, diagnostic, handling and replacement of parts components should be only
conducted by well trained and qualified technical personnel appointed by CRON.
Technical personnel involve in diagnostic and troubleshooting works should remove all metal
items from body before carry out the works. Use the insulating tools to avoid electrical shock
and precautions of injury.
7.1 Error message and handling suggestions
Table 7-1LaBoo error information and handling suggestions
No.
Error Message.
Handling suggestion
1
Image size is smaller than plate size, job output is
stopped.
Click “allow large plate with smaller image size output”
under system parameters setting menu.
2
Job size is bigger than plate size, cannot be output,
please adjust parameters .
Check job size and reset parameters.
3
Original file is deleted, cannot be moved .
This file is deleted, try open another file.
4
Error on read device parameters.
Please retry again or contact engineer.
5
Dongle is abnormal! Please re-plug dongle .
Check if dongle is properly plugged or contact engineer.
6
Template name cannot contain
：
“' " : | ? * \\ /<>”.
Choose other letters.
7
Invalid enter
！
Choose other letters.
8
Cannot open Tiff file
Please confirm TIFF file format.
9
Setup is not complete
！
Some of parameters are not correct.
10
Please stop Hotfolder first.
Tick off in front of template name.
11
Hotfolder is already in use!
Change another hot folder.
12
Template already exists
！
Change to another template name.
13
Incorrect resolution, cannot output.
Tiff resolution is not same as current template.
14
Image file is damaged.
Check if image file format is correct.
15
There is no passed usage record, update failed!
Contact engineer.
16
Parameters are not for this machine, cannot
complete parameter read, this is for machine
：
***
Check machine serial.
17
Plate format is over limit. Delete unused plate format
and try again.
Plate format max. is 32.
18
Parameters are not correct. Device cannot
be operational.
Check device parameters or contact engineer.
19
Device is not power on or hardware
cannot support software.
Please update software or contact engineer.
20
Parameters are not correct. Device cannot be
operational.
Check device parameters or contact engineer.
21
Device is not power on or hardware cannot support
software.
Please update software or contact engineer.
