Product Manual – DOC. 8432A
Crestron Pyng OS 2 for CP4-R
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211
Best Practices
Refer to the following best practices when integrating Sonos devices with the Crestron
Pyng system.
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When adding a Sonos device to an existing Sonos household, the device must be
reset to factory settings to ensure that it begins using the system ID assigned to
the existing Sonos system.
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Multiple Sonos households cannot be placed on the same network. Each Sonos
household has a unique system ID, and Crestron Pyng only allows Sonos devices
to be assigned that are part of the Sonos household stored in the Crestron Pyng
configuration files.
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Set up the Sonos device(s) through the Sonos app before attempting a discovery
with Crestron Pyng. If the Sonos device is not assigned to a room in the Sonos
app, it cannot be discovered by Crestron Pyng.
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To rename a Sonos device in Crestron Pyng, change the name of the Sonos room
that the device is assigned to using the Sonos app. The device name
automatically updates in the Crestron Pyng system.
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Do not group Sonos devices together in the Sonos app, as this can lead to
Crestron Pyng only being able to control one Sonos device instead of all of them
individually.
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Crestron Pyng uses multicast to discover Sonos devices. Some network switches
do not route these discovery packets correctly, and, as a result, Crestron Pyng
does not discover any Sonos devices.
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The Autoplay option must be turned on in the Sonos app when adding a PLAY:5,
CONNECT:AMP, Beam, PLAYBAR, or PLAYBASE.
