Cook'in garden PG035, Instructions For Care And Use

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TROUBLESHOOTING TABLE
Case
N°
Problem encountered Possible causes Proposed solutions
IMPORTANT
NEVER DISMANTLE THE GAS RAMP
FITTED INTO THE BARBECUE
(located behind the front control panel)
NOR THE VALVES OR INJECTORS
1
«2 burners will light, but not the 3 rd or 1 burner
will light but not the 2 nd »
Burner (venturi tube) and/or
injector blocked
Take off the burner that is not working and replace it for test purposes by one of
the other (working) burners that you have also dismantled. Test to see if it will
light:
•
If the «replacement» burner (used for the test) does not light
This means that the injector is blocked. Clean it with compressed air (generally
available from your dealer).
•
If the « replacement » burner (used for the test) lights
This means that the initial burner is blocked. Clean it with compressed air (generally
available from your dealer).
2
«Flames are coming out of one of the knobs on
the front control panel»
Immediately close the gas valve. Do not perform any replacement tests on the knob in question, but take off the burner
and clean both it and the injector with compressed air (generally available from your dealer).
3
«I am unable to light my barbecue when using it
for the 1 st time or after having used it several
times»
«When using my barbecue for the first time or
after having used it several times, none of the
burners will light»
a) Refer to case n°2: Do not perform the replacement tests, but take off all the burners and clean both these and
the injectors with compressed air (generally available from your dealer).
b) Gas cylinder valve
closed, not sufficiently
open or not drained
Open (or open further) the gas cylinder valve in order to release
gas in the barbecue circuit.
If it doesn’t work, you must drain your hose by pushing the knob
situated on the hose at the level of the gas cylinder.
c) Gas cylinder empty
Try lighting the barbecue using a new gas cylinder.
If the barbecue lights with the new cylinder, this means that your initial cylinder
was empty.
d) Cylinder-barbecue
connection hose
blocked
Try lighting the barbecue with another connection hose.
If the barbecue lights, this means that your initial hose was blocked:
Clean it with
compressed air (generally available from your dealer).
4
«The barbecue burners will not light with the
(piezzo) ignition button but will light with a
match»
Faulty (piezzo) integrated electronic
ignition system or misplaced
Gently move the tip of Piezzo so that it is located about 3-4mm
of the burner and at a hole of the burner.
If that does not work, it means that the Piezzo is defective.
Contact your dealer
5
«The flame of my barbecue is yellow instead of
blue»
Burner (venture tube) is blocked or
injector not well placed
Take off the burner that have a yellow flame and replace it for test purposes by
one of the other (working) burners that you have also dismantled. Test to see if it
will have good color of flame:
•
If the «replacement» burner (used for the test) have yellow flames
This means that the injector is not well placed. Thus, there is too much air in the
air/gas ratio which causes the appearance of yellow flames.
•
If the « replacement » burner (used for the test) does not have yellow
flames
This means that the initial burner is blocked. Clean it with compressed air (generally
available from your dealer).
6
«The barbecue has set on fire, there are flames
coming from the barbecue»
Grease build-up and insufficient
cleaning and care of barbecue
Clean the barbecue
Food grease has fallen onto the
burners during cooking
Always use the barbecue with the flame protectors correctly positioned over the
burners
7
« I am unable to connect my barbecue to the
regulator of the gas cylinder»
(France ONLY)
a) The peripheral hose is not
suitable for the G1/2
standard screw
connector on our barbecues Purchase a hose compliant with Norm NF D 36125 or Norm XP D 36112 (threaded
nuts G1/2 and M20×1.5 respectively)
b) The peripheral hose is
suitable for the G1/2
standard screw connector on
our barbecues, but is not
being connected the right
way round.
Check which way round the hose must be connected. Attention the 2 nozzles on
the hose are different: one (black-coloured) is for connection to the regulator, the
other for connection to the G1/2 threaded gas inlet head of the barbecue
8
«The threaded connection on my barbecue is
broken»
The delivery hose has not been
connected the right way round, and
the black nozzle of the hose
intended to be connected to the
regulator has been forced on to the
G1/2 gas inlet threaded coupling
head of the barbecue
Barbecue cannot be used, contact your dealer
9 « Your connection is an American fitting» Impossible
All our gas barbecues are equipped with fittings compliant (respectively) with the
different national regulations
10
« I am unable to connect my barbecue to the
regulator of the gas cylinder»
(Other countries)
The peripheral hose is not suitable
for the universal coupling head
supplied with our barbecues
Purchase a flexible tube/hose suitable for the coupling nut supplied and compliant
with current national regulations
11
«My stainless steel burners have changed
colour the 1 st time I used the barbecue»
This is absolutely normal as stainless steel is a material which reacts to being heated by a change in colour
12
«My new barbecue seems to have already been
used»
Your barbecue has been part of a batch of samples tested under laboratory conditions, which could explain signs of use
13 « My plancha is eroded» Contact your dealer
14
« My plancha cracked the 1
st
time it was
heated»
Manufacturing fault linked to the
manufacturing process of cast iron
parts: an air bubble may
accidentally be present when the
molten iron is placed in the mould
Contact your dealer