Comtech EF Data Vipersat CDD-562L, Installation And Operation Manual

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CDD-562L/564 Demodulator with Optional IP Module Revision 2
Preface MN/CDD564L.IOM
xxi
Returning a Product for Upgrade or Repair
Step Task
1
Go to the Comtech EF Data
Service
page (
http://www.comtechefdata.com/
service.asp
) and read the
Return Material Authorization
section in its entirety.
2
Request a Return Material Authorization Number:
•
On the Comtech EF Data Service page:
Select the
Return Material
Authorization
hyperlink.
•
On the Comtech EF Data Support page
(http://www.comtechefdata.com/support.asp):
Click
[Send RMA Request]
(http://www.comtechefdata.com/rmaform.asp);
•
Fill out the RMA form completely;
•
Click
[Send Email]
.
•
Alternately:
o
Send an e-mail providing this same detailed information to Comtech EF
Data Customer Service (service@comtechefdata.com).
o
Contact Comtech EF Data Customer & Technical Support by phone or fax.
3
Pack the product in its original shipping carton and protective packaging.
4
Ship the product back to Comtech EF Data.
Shipping charges should be prepaid.