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Appendix 

G

ServerNet II Diagnostics Examples

Overview

This appendix provides several examples you might use to pattern your system troubleshooting.
These techniques allow isolation and repair if the ServerNet II System Area Network (SAN)
failures analyzed with the ServerNet II Online Diagnostics.

NOTE:

  These examples were created in a laboratory and are provided here for information purposes

only. References to “0” and “1” correspond to “X” and “Y”, respectively.

All of the examples in this section are based on the topology model shown in Figure G-1.

Summary of Contents for ServerNet II

Page 1: ...Compaq ServerNet II PCI Adapter and Switch Installation Guide Installation Guide First Edition August 2000 Part Number 191003 001 Compaq Computer Corporation...

Page 2: ...mpaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PRO...

Page 3: ...et II SAN Topologies 1 12 Chapter 2 Installing Drivers and Software Overview 2 1 Prerequisites 2 1 Creating a Switched Dual Fabric SAN Topology 2 2 Installing the Drivers and Configuring the Primary N...

Page 4: ...Simple Network Management Protocol Agents 4 2 Compaq Insight Manager XE CIM XE 4 3 Requirements for Operation 4 3 Accessing ServerNet II in the CIM Utility 4 4 Other CIM XE Windows 4 9 Appendix A Regu...

Page 5: ...n Computer and Switch G 22 Results from the Echo Test G 23 Results from the Routing Test G 25 Results from the Topology Test G 28 Swapped links between Computer and Switch G 33 Results From the Echo T...

Page 6: ...chFanFailure J 11 Setting Error Thresholds J 12 Switch Agent Extension Caching J 12 Appendix K ServerNet II PCI Adapter SNMP Traps Overview K 1 snetAdaptrStatusChange K 2 snetAdaptrXPortStatusChange K...

Page 7: ...this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could...

Page 8: ...I Adapter kit 174736 B21 International Contains the two port Adapter which installs in a Compaq ProLiant server the ServerNet II PCI Adapter Hardware Installation and Configuration poster with instruc...

Page 9: ...ent Interconnect PCI bus on each server node Bandwidth of 1 25 Gb s for each connection limited by the PCI bus version noted above Support for Compaq PCI Hot Plug Virtual Interface VI architecture tha...

Page 10: ...Y ServerNet II NIC Figure 1 1 ServerNet II PCI Adapter The Compaq ServerNet II Adapter as shown in Figure 1 1 Installs in a Compaq ProLiant server with an available half length PCI expansion slot Cont...

Page 11: ...ure of a ServerNet II SAN Fault tolerant fabrics achieved with two ServerNet II Switches connected to ServerNet II PCI Adapters Each ServerNet II connection operates at a packet speed of 1 25 Gb s wit...

Page 12: ...bezel 0 through 11 Two digit static numeric label optional identifier for the Switch Switch Side Panel Connectors Twelve 8 pin interface cable connectors on the Switch numbered as indicated in the il...

Page 13: ...elector Figure 1 5 Switch Power Supply without voltage switch selector Interface Cable Features Interface cables that connect the nodes are not included and you must order them separately See the sect...

Page 14: ...es application support and VI kernel support over the ServerNet II Adapter device driver Spad2 and ServerNet II hardware Software Applications and Utilities ServerNet II Configuration Wizard CONFIGWIZ...

Page 15: ...tion Compaq Insight Manger XE CIM XE in Chapter 4 of this guide IMPORTANT If you want to monitor your ServerNet II SAN using CIM XE SNMP you must enable install SNMP Services in Windows 2000 This must...

Page 16: ...Installation screen NOTE You can access the Compaq ServerNet II Installation screen by double clicking the CD ROM drive in My Computer which will launch install exe or by double clicking install exe o...

Page 17: ...oubleshooting activity File name Introduction_Main_Menu html Release Notes txt Information pertinent to this particular release of ServerNet II technology File name release notes txt Installation Guid...

Page 18: ...dix B Electrostatic Discharge for precautions about handling your device The ServerNet IIPCI Adapter and Switch require the following items for proper installation and configuration ServerNet II PCI A...

Page 19: ...Figure 1 6 shows a two node SAN topology connecting two ServerNet II PCI Adapters and containing no ServerNet II Switch In this example you connect the ports on the ServerNet II Adapters with a singl...

Page 20: ...dapters installed in ProLiant servers In this example you connect either the X port or Y port on the Adapters to the Switch If you want to configure an X fabric Switch connect the X port on the Adapte...

Page 21: ...t four Node SAN Figure 1 9 shows a dual fabric SAN topology containing two ServerNet II Switches and four ServerNet II PCI Adapters installed in ProLiant servers In this example you connect the ports...

Page 22: ...topology containing one ServerNet II Switch and 12 ServerNet II PCI Adapters installed in ProLiant servers In this example you connect one port on each Adapter to the Switch with one SAN cable X to X...

Page 23: ...undant SAN Figure 1 11 shows a dual fabric SAN topology containing two ServerNet II Switches and 12 ServerNet II PCI Adapters installed in ProLiant servers In this example you connect the ports on the...

Page 24: ...installing Microsoft Terminal Services Client drivers Prerequisites Before starting the ServerNet II installation the following conditions should be met You have already designed and know your Server...

Page 25: ...vers and in the section Installing ServerNet II Applications and Utilities This will help ensure a successful installation and help reduce possible errors As you power up each ProLiant server Microsof...

Page 26: ...r the ServerNet II PCI Adapter and lets you choose a location to search for the driver to run this device 3 If you have not already done so insert the ServerNet II CD into your CD ROM drive This CD co...

Page 27: ...ard displays the results of the search The install path to the driver is snetii servernet netspad inf as shown Click Next 5 Click Finish to complete the ServerNet II Adapter driver installation 6 If t...

Page 28: ...The Compaq ServerNet II Installation screen should display automatically b If for some reason when you insert the CD the program fails to start automatically click the My Computer icon on the desktop...

Page 29: ...Agreement The Compaq ServerNet II Installation screen appears Steps 9 22 describe how to use the ServerNet II Configuration Wizard to configure the node 9 Click Node Configuration The ServerNet II Co...

Page 30: ...e and switchless configurations 11 Ensure that the Computer Name is what you named this server when you installed Windows 2000 and is the server from which you are running the ServerNet II Installatio...

Page 31: ...in this chapter 12 Click the down arrow next to the number box and select the Switch port number to which you want to connect the primary administrative node 13 Click Next The Configuration Wizard St...

Page 32: ...ties Hardware tab Device Manager as described previously b From the Device Manager screen click the to expand the SAN Adapter directory c Right click on Compaq ServerNet II PCI Adapter and from the dr...

Page 33: ...2 10 Compaq ServerNet II PCI Adapter and Switch Installation Guide NOTE The Adapter appears with an meaning it is disabled...

Page 34: ...llowing screen appears 20 Select Yes to complete the installation 21 Reopen the Device Manager if you closed it and look for the following items a Check that the Network adapters directory contains th...

Page 35: ...Connection you want to configure the IP address for Or right click on the device and select Properties The Local Area Connection Properties screen for the Adapter appears c On the General tab double c...

Page 36: ...mary administrative node You should however install Diagnostics software on every node so that you can use it for testing Steps 1 12 describe how to use the ServerNet II Installation program to instal...

Page 37: ...ion Guide 2 Select Install Modify Uninstall Applications An InstallShield screen appears telling you the Installation Wizard is checking the operating system version and installing ServerNet II 3 The...

Page 38: ...ion before you can install ServerNet II SNMP agents AND drivers No agents will load if these services have not been loaded that is are disabled If you did not initially install these services you need...

Page 39: ...llation Guide 5 For a Custom installation select the Custom radio button 6 For a Custom installation only the ServerNet II Administrative Utility and OnLine Diagnostics are installed which appear as t...

Page 40: ...2000 installation before you can install ServerNet II SNMP agents and drivers No agents will load if these services are disabled If you did not initially install these services you need to add them fr...

Page 41: ...8 For both Typical and Custom installations the following screen appears 9 Click Install to install the selected applications 10 When the installation is complete click Finish to exit the ServerNet I...

Page 42: ...o the Switch or to both Switches if there are two It does not matter to which Switch you cable the X and Y primary node However you should follow your SAN topology design 14 With the Switch powered on...

Page 43: ...hat you add other SAN end nodes after you create the SAN topology and establish a working connection between the primary administrative node and the Switches This will allow you to test the connectivi...

Page 44: ...ays the topology selected when you configured the primary administrative node System Configuration Lets you change the primary administrative node configure a backup node or change the SAN topology fr...

Page 45: ...rimary administrative node and the Switches are numbered for the appropriate Switch Do not mix cables between Switches c Check that the cable is connected to the Switch port that you selected when you...

Page 46: ...alling two Adapters in the same server See the ServerNet II PCI Adapter Hardware and Configuration poster packaged with the Adapter 12 The Found New Hardware Wizard appears 13 Insert the ServerNet II...

Page 47: ...ppropriate selection and is also the default 18 Click Finish A ConfigWiz information screen appears that prompts you to reenable the ServerNet II drivers so the changes can take effect 19 Click OK on...

Page 48: ...licking My computer and selecting Properties Hardware tab Device Manager b From the Device Manager screen click the to expand the SAN Adapter directory c Right click on Compaq ServerNet II PCI Adapter...

Page 49: ...steps a From Device Manager click on the to expand the SAN Adapter directory NOTE The Adapter should appear with a if it has been disabled b Right click on Compaq ServerNet II PCI Adapter and from the...

Page 50: ...k Places and select Properties b Double click on the ServerNet II Adapter Local Area Connection you want to configure the IP address for Or right click on the device and select Properties The Local Ar...

Page 51: ...ric Switch to ensure the corresponding LED is lit Steps 31 37 describe how to add the end node to the SAN topology 31 Maximize the ServerNet II Administrative Utility SANUtil If you have exited the SA...

Page 52: ...you configured the node See the section Configuring the Primary Administrative Node in this chapter 36 Click OK This adds one end node to the both the X and Y fabric SAN NOTE This illustration shows...

Page 53: ...node should the primary node not be available For example SNMP data may not be available if you do not have a backup node specified because only the primary node can perform SNMP data management 38 On...

Page 54: ...Installing Drivers and Software 2 31 40 From the list select the name of the backup node that you want to act as the primary node...

Page 55: ...y Steps 1 2 describe how to install the Adapter and connect the cables 1 Install the Adapters in the PCI slots of two ProLiant servers See the ServerNet II Hardware and Configuration poster for inform...

Page 56: ...et II PCI Adapter it prompts you to choose a location to search for the driver to run this device Check the box beside the CD ROM drives and click Next 5 If you have not already done so insert the Ser...

Page 57: ...lation Guide 6 The Found New Hardware Wizard displays the results of the search The install path to the driver is snetii servernet netspad inf as shown Click Next 7 Windows completes installing the so...

Page 58: ...configure the switchess node using the ServerNet II Installation application 8 Expand the ServerNet II Installation screen that you minimized in Step 5 9 From the Installation screen select Node Conf...

Page 59: ...n Wizard Step 2 of 3 screen appears 11 Enter the Remote Computer Name This is the Windows 2000 name for the remote system to which you want to connect this node 12 Select a number either 0 or 1 to ide...

Page 60: ...abric for a redundant connection 15 Click Finish to complete the configuration of this node A ConfigWiz information screen appears that prompts you to reenable the ServerNet II drivers so the changes...

Page 61: ...er and selecting Properties Hardware tab Device Manager as described previously b From the Device Manager screen click the to expand the SAN Adapter directory c Right click on Compaq ServerNet II PCI...

Page 62: ...rom Device Manager click to expand the SAN Adapter directory NOTE The Adapter should appear with a when it is disabled b Right click on Compaq ServerNet II PCI Adapter and from the drop down menu that...

Page 63: ...cribe how to configure the IP address so you can ping the connection 23 Configure the IP address of the primary administrative node which allows TCP IP packets to be sent through ServerNet II followin...

Page 64: ...odes f Select OK to back out of the screens 24 Check the event log to see if it logged the connection s Steps 25 27 are for the second node 25 Power up the second node on which you want to load driver...

Page 65: ...configure the SAN topology you can perform these functions Modify applications Uninstall applications Repair program errors from the ServerNet II Installation screen or from the Add Remove Programs i...

Page 66: ...function Running ServerNet II OnLine Diagnostics to Verify the Installation Some testing procedures were included in the installation steps in this chapter to help ensure a successful installation In...

Page 67: ...ter Compaq ServerNet II PCI Adapter Driver 3 Right click on the ServerNet II PCI Adapter driver entry 4 Select Disable You must disable the current Adapter driver before you can successfully load any...

Page 68: ...ee the TSCInstall_Instruction_Menu html file on the ServerNet II CD You can access this in the following way 1 From the Compaq ServerNet II Installation screen select Essential Information You MUST Se...

Page 69: ...q Windows Sockets Direct SAN Service Provider To install the WSD SAN Service Provider follow these steps 1 Start the ServerNet II installation program from the ServerNet II CD The ServerNet II Install...

Page 70: ...Service Provider To uninstall the Compaq WSD SAN Service Provider follow these steps 1 Start the ServerNet II installation program from the ServerNet II CD The ServerNet II Installation screen appears...

Page 71: ...files are removed 4 Assuming you select OK a message appears that indicates you should reboot the server Click Yes to restart or No to reboot the server later Repairing the Compaq WSD SAN Service Pro...

Page 72: ...witch failed has performance on the SAN degraded Is a link path not working between a node and a Switch in the SAN NOTE Diagnostic tests verify only that the ServerNet II SAN components are functionin...

Page 73: ...NOTE For a more technical discussion about how these tests work see Appendix H ServerNet II Diagnostic Resources Diagnostics Test Modes You can run Diagnostics in either the batch mode pre packaged pr...

Page 74: ...ilure We recommend you only run the test on the nodes associated with the SAN failure This may isolate the failure without running the Echo Test on each node Topology Test Checks that the topology mat...

Page 75: ...From the Browse window locate the directory in which you installed Diagnostics If not otherwise specified the installation program installs Diagnostics on C Program Files ServerNet ServerNet Online D...

Page 76: ...own to be on the SAN Port X test Sends the request out of the X port of the Local Host Port Y test Sends the request out of the Y port of the Local Host Figure 3 1 shows an example of echo tests resul...

Page 77: ...omputer on which the test was run Next the report lists all the nodes nodes and Switches configured in the SAN If the test passed the information is complete The report lists the name and GUID Globall...

Page 78: ...y Disconnect these nodes from the SAN or configure them into the SAN using the SANUtil application The Globally Unique Id GUID of each node is given followed by a Source Route to the node GUID 0x0123...

Page 79: ...e status of the subtest represented by the row Node Name columns indicate the names of the nodes at each end of the cable that was being tested The port columns indicate which port on the associated n...

Page 80: ...n If a test will not run reinstall Diagnostics No Results File was Created If the tests run but no results file is created check the user rights to access the directory where the file is to be placed...

Page 81: ...osoft Windows 2000 SANMan includes but is not limited to the following services Initialization and configuration of ServerNet II SANs Topology information to all ServerNet II software components stack...

Page 82: ...P Support For SNMP support you must install Windows 2000 SNMP service from the Windows 2000 CD Management and Monitoring Tools window IMPORTANT If you want to monitor your ServerNet II SAN using CIM X...

Page 83: ...th all the required drivers from the Compaq Support Paq for Windows 2000 on the Compaq website To manage all the ServerNet II nodes in the SAN you must install the Compaq Insight Manager XE ServerNet...

Page 84: ...m the top of the page The Automatic Discovery screen appears 3 Configure CIM XE to discover your ServerNet II SAN by adding the IP address ranges for the servers Otherwise they will not be seen by CIM...

Page 85: ...Software Components and SAN Management 4 5 5 From this screen select Device Queries The Device Queries screen appears...

Page 86: ...monitor some or all of the devices in your ServerNet II SAN a From the Device Queries screen select New under Public Queries Devices by Type b The Create Edit Query screen appears c Select the devices...

Page 87: ...TE SNETLAB and SSMQA9 12 are examples of user created queries See Step 6 for the steps required to create a query 8 Select a device from the list of devices In this example SSMQA9 The selected Device...

Page 88: ...Links select Device Home Page The following screen appears 10 From the Compaq Web Based Management Device Home Page click on the Compaq Management Agents icon A summary for the device you want to moni...

Page 89: ...I Software Version 1 A window on the left of the Compaq Insight Manager XE screen displays a list of Compaq devices Scroll down until you see the SERVERNET II header bar 2 Under SERVERNET II select Se...

Page 90: ...Net II PCI Adapter Under the SERVERNET II header bar select ServerNet II Windows 2000 Operating Sys The ServerNet II PCI Adapter information screen appears NOTE Select for Help on any screen for defin...

Page 91: ...ed X Switch and Y Switch The X Switch was selected to view its properties NOTE Switch names are user defined in the ServerNet II Administrative Utility SANUtil during configuration NOTE ServerNet II S...

Page 92: ...ide ServerNet II VI Information Under the SERVERNET II header bar select ServerNet II VI Virtual Interface to display ServerNet II VI information NOTE Select for Help on any screen for definitions of...

Page 93: ...into Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC ID on the label Once the class of the device is determined refer to the following corresponding statemen...

Page 94: ...d the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules...

Page 95: ...Regulatory Compliance Notices A 3 EN60950 IEC950 Product Safety Japanese Notice Taiwanese Notice...

Page 96: ...or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when...

Page 97: ...B 2 Compaq ServerNet II PCI Adapter and Switch Installation Guide NOTE For more information on static electricity or assistance with product installation contact your Authorized Compaq Reseller...

Page 98: ...1 8 m and a maximum of 12 feet 3 7 m The power cord set must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used The power cord s...

Page 99: ...conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 Flexible cord m...

Page 100: ...er and Windows Data Center Server Physical Dimensions 3 46 x 16 85 x 23 25 inches 59 0 x 42 8 x 8 8 cm H x W x D 19 rack mount 2U high LEDs 16 Power 1 Fault 1 Switch Fabric 2 Port Link Alive 12 Ports...

Page 101: ...Range 100 to 120V AC Europe US Industrial High Range 200 to 240V AC Operating TDM Class B 5 to 55 C 41 to 131 F Maximum Thermal Drift hr Typical 11 C TDM Class A Thermal Shock Delta Typical 20 C TDM...

Page 102: ...ot 66MHz 64 bits Rev 2 2 or 33MHz 32 bits Rev 2 1 Signaling and Interfaces ServerNet II 125 Mb s 512 byte packets Power from Host 5 0 V DC 5 Power on Adapter 5 0 V 3 3 V and 2 5 V Operating 5 to 55 C...

Page 103: ...describe the event log messages for the ServerNet II PCI Adapter driver SPAD System Area Network Manager SANMan SNNDIS drivers and ServerNet II Virtual Interface VIVA driver These messages are display...

Page 104: ...lugged Corrective Action Ensure the X cable is properly installed to the X port on the Adapter 11 Information Event Message SPAD has determined that the local link to the Y fabric has gone down or the...

Page 105: ...Driver is installed See Message 5 If there is sufficient memory available and the Compaq ServerNet II PCI Adapter Driver is installed use the Device Manager to disable and enable use the Device Manag...

Page 106: ...enable the Compaq ServerNet II PCI Adapter Driver to restart the ServerNet II SAN Management Driver If the Compaq ServerNet II PCI Adapter Driver is NOT installed and there is NO ServerNet II PCI Ada...

Page 107: ...on 0x14 Error Event Message TCM component of SANMan is unable to determine the local computer name Corrective Action Check the Windows 2000 installation for the correct NT version Also make sure that...

Page 108: ...x22 Error Event Message TCM component of SANMan failed during SNID validation due to bad fabric type information Corrective Action The SANMan registry entries are incorrect reinstall the node 0x23 Err...

Page 109: ...ch Corrective Action Check the cable connections Verify that the X fabric ServerNet II Switch is powered on 0xB Error Event Message ServerNet ID could not be read from the Y switch Corrective Action C...

Page 110: ...ry SANMan node cannot find itself in the RTD Corrective Action Re install SANMan on the SAN Administrative node with the correct host name 0x1E Error Event Message Primary SANMan node not able to add...

Page 111: ...te the resources necessary for operation Corrective Action Increase your physical memory If the problem persists contact your service provider 5005 Error Event Message Has encountered an internal erro...

Page 112: ...ice Manager disable and enable the Compaq ServerNet II PCI Adapter Driver to restart the ServerNet II VI Kernel Driver 5 Error Event Message ServerNet VIVA driver failed to install a NIC Corrective Ac...

Page 113: ...registry Using the Device Manager disable and enable the Compaq ServerNet II PCI Adapter Driver to restart the ServerNet II VI Kernel Driver 16 Error Event Message An asynchronous error occurred with...

Page 114: ...ults based on functions not symptoms or events approach troubleshoots the following areas Power up LEDs Configuration Diagnostics flow chart Figure F 1 TCP IP The problem solution top down approach tr...

Page 115: ...ems Adapter drivers System Event Log Lists events that occur on the system Accessible with the Windows Event Viewer See Appendix E Event Log Messages TCP IP Ping Standard command line utility lets you...

Page 116: ...r PU l Ensure each server is powered on booted up and properly configured Server is not running Server improperly configured Configure the server PU 2 Check voltage selection setting on the power supp...

Page 117: ...rrect ports on the Switch and Adapter End node not powered up Power up the node End node not running OS Ensure Windows 2000 is running on the end node Cable plugged into a non ServerNet II adapter eg...

Page 118: ...ED is on X is on when you expect Y or vise versa Fabric miscabled 1 Correct fabric cabling to insure the Adapter X port is connected to the X fabric Switch 2 Reconfigure the Switch topology with SANUt...

Page 119: ...SAN Configure the Switch in the SAN using SANUtil Two SANs inadvertently connected to ServerNet II Ensure cables stay within one Switch and one fabric Switch not powered up See Table F 2 Power Up sec...

Page 120: ...Cannot access CLI At CLI startup no tclshrc tcl file was created Verify that the home directory is valid that the tclshrc tcl file exists and that you have permission to write to this directory Delete...

Page 121: ...u assigned to each node does not fall within any other existing subnet on your network The address should be one of the non routable addresses of 192 168 x x Use the default subnet mask 255 0 0 0 or a...

Page 122: ...into Switch See Table F 2 SLED 3 Both X and Y fabric LEDs on Switch are off or both are on See Table F 2 SLED 4 Wrong fabric LED is on for the Switch See Table F 2 SLED 4 Configuration Problems Instal...

Page 123: ...hat situations you should run the various Diagnostics tests Figure F 1 Running Diagnostics Tests NOTE While Figure F 1 suggests you run the Echo Test from all nodes we recommend that you only run the...

Page 124: ...isolation and repair if the ServerNet II System Area Network SAN failures analyzed with the ServerNet II Online Diagnostics NOTE These examples were created in a laboratory and are provided here for i...

Page 125: ...mputer HW TB6 S03 swapped Most ServerNet II SAN problems can be effectively isolated by running ServerNet II Online Diagnostics Diagnostics from one computer However greater clarity of particularly di...

Page 126: ...fective or loose cables Defective ServerNet II PCI Adapter in the computer Defective daughter card in the SwitchX and SwitchY Power not applied to PCI slot containing the Adapter Fault in SPAD or SANM...

Page 127: ...B6 S03 Results of the Echo Test Result Local Port Node Name Id pass pass pass fail pass pass pass fail 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW T...

Page 128: ...6 S10 HW TB6 S11 HW TB6 S12 0xF1040 0xF1080 0xF1000 0xF10C0 0xF1040 0xF1080 0xF1000 0xF10C0 The Result column indicates the status of the subtest represented by the row Node Name columns indicate the...

Page 129: ...3 0 0 0 0 3 0 1 1 1 0 1 3 1 1 1 1 2 2 0 0 3 3 0 0 0 0 1 1 1 1 SwitchX SwitchY SwitchX SwitchY SwitchX SwitchY SwitchX SwitchY HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S...

Page 130: ...ServerNet II Diagnostics Examples G 7 Results from the Topology Test The next three examples show the Topology Test results from each computer for the problem in Figure G 2...

Page 131: ...node s ports Expected and actual connections are given for mis connected ports Either reconfigure the SAN topology using the SANUtil application or manually fix the cable mis connections PORT 0 EXPEC...

Page 132: ...reconfigure the SAN topology using the SANUtil application or manually fix the cable mis connections SAN node SwitchX GUID 0x0053 0x0001c726 0F10C0 has at least 2 of its ServerNet ports mis connected...

Page 133: ...he node s ports Expected and actual connections are given for mis connected ports Either reconfigure the SAN topology using the SANUtil application or manually fix the cable mis connections PORT 0 EXP...

Page 134: ...is analogous to problems that might occur with the following Defective Switch Switch powered off Loss of power to the Switch Figure G 12 Failed Switch Switch Y power off Port 3 Port 2 Port 0 Switch X...

Page 135: ...HW TB6 S03 Results of the Echo Test Result Local Port Node Name Id pass pass pass pass fail fail fail fail 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11...

Page 136: ...pass pass fail fail fail fail 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 0xF1040 0xF1080 0xF1000 0xF10C0 0xF1040 0xF1080 0xF1000 0xF10C0 E...

Page 137: ...d to The Route Used column indicates the route that was used for performing the subtest This test was run from Local Host computer HW TB6 S03 Results of the IBC Routing Test Result Port Node Name Rout...

Page 138: ...subtest This test was run from Local Host computer HW TB6 S10 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass fail pass fail pass fail pass fail pass pass pass pa...

Page 139: ...forming the subtest This test was run from Local Host computer HW TB6 S11 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass fail pass fail pass fail pass fail pass p...

Page 140: ...Route Used column indicates the route that was used for performing the subtest This test was run from Local Host computer HW TB6 S12 Results of the IBC Routing Test Result Port Node Name Route Used P...

Page 141: ...UID 0x0053 0x00000015 V0H961 0x0053 0x00000015 V0KVWJ NAME SwitchX NAME SwitchY SAN node SwitchY GUID 0x0053 0x00000015 V0KVWJ has at least 4 of its ServerNet ports mis connected The following are the...

Page 142: ...0x00000015 V0H961 0x0053 0x00000015 V0KVWJ NAME SwitchX NAME SwitchY SAN node SwitchY GUID 0x0053 0x00000015 V0KVWJ has at least 4 of its ServerNet ports mis connected The following are the connection...

Page 143: ...UID 0x0053 0x00000015 V0H961 0x0053 0x00000015 V0KVWJ NAME SwitchX NAME SwitchY SAN node SwitchY GUID 0x0053 0x00000015 V0KVWJ has at least 4 of its ServerNet ports mis connected The following are the...

Page 144: ...0x00000015 V0H961 0x0053 0x00000015 V0KVWJ NAME SwitchX NAME SwitchY SAN node SwitchY GUID 0x0053 0x00000015 V0KVWJ has at least 4 of its ServerNet ports mis connected The following are the connection...

Page 145: ...e SAN on the Switch X fabric local computer port X The resulting example is analogous to problems that might occur with the following Defective loose missing or disconnected cable Defective ServerNet...

Page 146: ...Results of the Echo Test Result Local Port Node Name Id pass pass pass fail pass pass pass pass 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12...

Page 147: ...pass pass pass fail pass pass pass pass 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 0xF1040 0xF1080 0xF1000 0xF10C0 0xF1040 0xF1080 0xF1000...

Page 148: ...o The Route Used column indicates the route that was used for performing the subtest This test was run from Local Host computer HW TB6 S03 Results of the IBC Routing Test Result Port Node Name Route U...

Page 149: ...r performing the subtest This test was run from Local Host computer HW TB6 S10 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass pass pass pass pass pass fail pass p...

Page 150: ...ng the subtest This test was run from Local Host computer HW TB6 S11 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass pass pass pass pass pass fail pass pass pass f...

Page 151: ...ted to The Route Used column indicates the route that was used for performing the subtest This test was run from Local Host computer HW TB6 S12 Results of the IBC Routing Test Result Port Node Name Ro...

Page 152: ...ication or manually fix the cable mis connections SAN node SwitchX GUID 0x0053 0x00000015 V0H961 PORT 0 EXPECTED PORT 0 ACTUAL PORT 1 EXPECTED GUID GUID GUID 0x0053 0x00000015 V0H961 0x0053 0x00000015...

Page 153: ...l application or manually fix the cable mis connections SAN node SwitchX GUID 0x0053 0x00000015 V0H961 PORT 0 EXPECTED PORT 0 ACTUAL PORT 1 EXPECTED GUID GUID GUID 0x0053 0x00000015 V0H961 0x0053 0x00...

Page 154: ...on or manually fix the cable mis connections SAN node SwitchX GUID 0x0053 0x00000015 V0H961 PORT 0 EXPECTED PORT 0 ACTUAL PORT 1 EXPECTED GUID GUID GUID 0x0053 0x00000015 V0H961 0x0053 0x00000015 V0KV...

Page 155: ...l application or manually fix the cable mis connections SAN node SwitchX GUID 0x0053 0x00000015 V0H961 PORT 0 EXPECTED PORT 0 ACTUAL PORT 1 EXPECTED GUID GUID GUID 0x0053 0x00000015 V0H961 0x0053 0x00...

Page 156: ...ct at Port 0 and Port 1 on computer HW TB6 S03 This failure is cause by the following Misconnected cables during installation or repair Figure G 38 Failed link between Computers and Switches Port 3 Po...

Page 157: ...HW TB6 S03 Results of the Echo Test Result Local Port Node Name Id fail fail fail fail fail fail fail fail 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11...

Page 158: ...pass pass fail pass pass pass 0 0 0 0 1 1 1 1 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 HW TB6 S03 HW TB6 S10 HW TB6 S11 HW TB6 S12 0xF1040 0xF1080 0xF1000 0xF10C0 0xF1040 0xF1080 0xF1000 0xF10C0 E...

Page 159: ...onnected to The Route Used column indicates the route that was used for performing the subtest This test was run from Local Host computer HW TB6 S03 Results of the IBC Routing Test Result Port Node Na...

Page 160: ...ng the subtest This test was run from Local Host computer HW TB6 S10 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass pass pass pass pass pass pass pass pass pass p...

Page 161: ...or performing the subtest This test was run from Local Host computer HW TB6 S11 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass pass pass pass pass pass pass pass...

Page 162: ...ng the subtest This test was run from Local Host computer HW TB6 S12 Results of the IBC Routing Test Result Port Node Name Route Used Port Node Name pass pass pass pass pass pass pass pass pass pass p...

Page 163: ...UID 0x0053 0x0001c726 0F1040 GUID 0x0053 0x0001c726 0F1080 GUID 0x0053 0x0001c726 0F1000 GUID 0x0053 0x0001c726 0F10C0 GUID 0x0053 0x00000015 V0H961 GUID 0x0053 0x00000015 V0KVWJ SAN node HW TB6 S03 G...

Page 164: ...26 0F1000 GUID 0x0053 0x0001c726 0F10C0 GUID 0x0053 0x00000015 V0H961 GUID 0x0053 0x00000015 V0KVWJ SAN node HW TB6 S03 GUID 0x0053 0x0001c726 0F1040 has at least 2 of its ServerNet ports mis connecte...

Page 165: ...53 0x0001c726 0F1000 GUID 0x0053 0x0001c726 0F10C0 GUID 0x0053 0x00000015 V0H961 GUID 0x0053 0x00000015 V0KVWJ SAN node HW TB6 S03 GUID 0x0053 0x0001c726 0F1040 has at least 2 of its ServerNet ports m...

Page 166: ...26 0F1000 GUID 0x0053 0x0001c726 0F10C0 GUID 0x0053 0x00000015 V0H961 GUID 0x0053 0x00000015 V0KVWJ SAN node HW TB6 S03 GUID 0x0053 0x0001c726 0F1040 has at least 2 of its ServerNet ports mis connecte...

Page 167: ...ea Network SAN as shown in Figure H 1 The target against which the Diagnostics are run is a Switch or node located on the ServerNet II SAN The results of the Diagnostics are displayed on the local hos...

Page 168: ...tes the communications and the remote node replies to the initiation From the narrow view of a single transaction each Switch also called a node has two ends the end closest to the local host computer...

Page 169: ...ion path between the local host and the remote node If the echo test fails the other can be used to help isolate the failure The IBC routing test tests the links between SAN nodes Because the IBC prot...

Page 170: ...onds with Yes I am here as illustrated in Figure H 3 Figure H 3 Basic Concept of the Echo Test More precisely the local host says I am sending you some data Please send it back to me The target node i...

Page 171: ...same data with an Acknowledged Write Interrupt ServerNet II Packet Echo Test with Target Nodes Only ServerNet II SAN nodes can be the targets of echo tests Computer nodes can be the targets also NOTE...

Page 172: ...the SANMan driver in the form of a Resident Topology Description RTD The RTD is parsed to extract the needed information Probing the SAN with IBC requests discovers the actual topology The identity o...

Page 173: ...mmunicate with a target node along a specified Source Route using the IBC Single Symbol Protocol More precisely the local host writes data to an IBC Scratch Pad memory area in the target node and then...

Page 174: ...cable along the Route is incorrectly connected The IBC Scratch Pad memory area in a node is available to any IBC client in an non arbitrated manner If two people are running Diagnostics at the same t...

Page 175: ...test in batch mode test_routing_san tcl Program that helps run the routing test in batch mode results001 txt Text file containing the results of running a batch mode test sodcli bat Program to start t...

Page 176: ...e detailed messages about a specific failure Scope of Testing Run From Start Program Menu Run From Command Prompt Interactive Command Line Interface CLI Command Line Interface SODCLI bat NOTE Diagnost...

Page 177: ...1 1 Start the CLI by executing the SODCLI BAT program in any standard Windows 2000 manner 2 Enter the following command at the command line DRPING target Where target represents all nodes or a specifi...

Page 178: ...e SODCLI BAT program in any standard Windows 2000 manner Enter the following command at the command line ROUTE TARGET Where TARGET represents all nodes or a specifically named node as follows ROUTE AL...

Page 179: ...y is valid that the tclshrc tcl file exists and that the user has permission to write to this home directory Try deleting the tclshrc tcl file from the home directory Reinstall the Diagnostics CLI Hel...

Page 180: ...eration ServerNet II Switch SNMP Management Tools The following Compaq components present on each node are used to implement SNMP management of the Switch The ServerNet II Switch agent extension DLL t...

Page 181: ...s tools used to manage the ServerNet II Switch Shaded boxes identify Compaq products that are documented in this guide Figure I 1 also shows that SNMP managers can reside on any node that is connected...

Page 182: ...then SNMP requests are routed through the ServerNet II SAN to the primary SANMan node The SNMP management application needs a list of IP addresses of all potential primary SANMan nodes in the SAN The...

Page 183: ...AL DLL A DAL Get function call results in a DeviceIoControl call to the SANMan on that node The SANMan retrieves the requested ServerNet II Switch data such as error status routing and configuration T...

Page 184: ...implement SNMP management of the Adapter The Adapter agent extension DLL to the Microsoft Windows 2000 Extendible Agent contained in the file pciae dll When loaded by the Microsoft Windows 2000 Extend...

Page 185: ...ension The Microsoft Windows 2000 Extendible Agent calls these functions to Load the Adapter agent extension DLL with the Microsoft Windows 2000 Extendible Agent Pass SNMP Get and Set requests to the...

Page 186: ...ServerNet II SNMP Management I 7 For management applications that do not support SNMP the Adapter MIB provides useful textual documentation about Adapter objects...

Page 187: ...et Level and IBC events unwanted illegal symbols keep alive errors TLB this link bad errors have exceeded a pre defined threshold Access Violation command received from an unauthorized ServerNet II ID...

Page 188: ...rade 6 107 snetSwitchSWFWTrapEnable snetSwitchSANManFailover 6 108 Always enabled snetSwitchTopologyConfigUpdate 6 109 Always enabled snetSwitchFanFailure 6 110 Always enabled The default threshold fo...

Page 189: ...the link status change snetSwitchName The switch name If no name is defined this field will be blank snetSwitchPortErrorStatusIn dex Indicates the port that detected the link status change snetSwitchP...

Page 190: ...t that detected the change snetSwitchNeighborID Indicates the ID of the neighbor which has changed Possible Cause Possible Solution Bad Node Run diagnostics to validate offending nodes Incorrect Cabli...

Page 191: ...etSwitchName The switch name If no name is defined this field will be blank snetSwitchPortErrorStatusIndex Indicates the port that detected the error snetSwitchLinkErrorCounter Indicates the current v...

Page 192: ...snetSwitchThresholdErrorTrapEnable 1 snetSwitchThresholdErrorTrapEnable 0 Returned Variable Indicates snetSwitchSnetID Identifies the switch that detected the error snetSwitchName The switch name If n...

Page 193: ...s the switch that detected the error snetSwitchName The switch name If no name is defined this field will be blank snetSwitchPortErrorStatusIndex Indicates the port that detected the error snetSwitchL...

Page 194: ...D Identifies the switch that detected the error snetSwitchName The switch name If no name is defined this field will be blank snetSwitchPortErrorStatusIndex Indicates the port that detected the error...

Page 195: ...A firmware upgrade has been performed on the specified switch and the switch has detected that its firmware upgraded completed successfully Specific Trap 107 Severity Information Summary Switch snetSw...

Page 196: ...new primary SANMan if snetSwitchFailoverEventType 3 Contains the SNID of the new backup SANMan if snetSwitchFailoverEventType 5 snetSwitchPrimarySANManName Name of the current primary SANMan in the Se...

Page 197: ...necessary snetSwitchFanFailure The ServerNet II Switch detected a fan failure The power module should be replaced immediately to prevent switch component damage Specific Trap 110 Severity Critical Sum...

Page 198: ...LinkErrorThreshold snetSwitchPacketErrorThreshold or snetSwitchIBCErrorThreshold by issuing an SNMP SET request to the desired threshold value The error counters run continuously and cannot be reset T...

Page 199: ...ived The generic trap number is 6 it is assigned by the Adapter Agent Extension The enterprise specific trap number 1 2 or 3 identifies the specific trap type The Adapter agent extension returns an ev...

Page 200: ...rStatus Identifies the current Adapter device status snetAdaptrSnetID Identifies the ServerNet II ID of the Adapter Possible Cause Possible Solution If the status is now OK the ports are both OK None...

Page 201: ...AdaptrStatus Identifies the current Adapter device status snetAdaptrSnetID Identifies the ServerNet II ID of the X port on the Adapter Possible Cause Possible Solution If the status is now OK the X po...

Page 202: ...pter Possible Cause Possible Solution If the status is now OK the Y port is now OK None needed The status of the Y port has changed If the status is degraded or failed possible causes could be a cable...

Page 203: ...ting information and general product information from the Compaq World Wide Web server or from the Compaq FTP server Compaq Worldwide Web Server http www compaq com support Navigate to a specific prod...

Page 204: ...the Compaq home page to find the nearest Compaq office Before you call You need to be at your computer with your software running and the product documentation at hand The technician may ask for the f...

Page 205: ...these prior to installing any hardware or software so that you understand how your SAN topology is to be configured Minimally you should complete them as you are doing your installation SAN Switch es...

Page 206: ...lity SANUtil Switch ID 2 digit label provided Optional Identification labels you can attach to the front of the Switch see the ServerNet II Switch Hardware and Installation Poster in the Switch packag...

Page 207: ...ver Software Setup Computer Name Node Name PCI Bus Slot Room Rack Rack slot Serial of Adapter installed in this server SNMP agents installed Y N CIM installed Y N 1 2 3 4 5 6 7 8 9 10 11 12 Shaded fie...

Page 208: ...Unique x digit number assigned by Compaq to an Adapter located on a label on the Adapter SNMP agents installed During installation of ServerNet II applications and utilities did you elect to install S...

Page 209: ...bel on X fabric Switch Label on X port on Adapter Label on Y fabric Switch Label on Y port on Adapter Port SNET ID fixed values 0 0xF1000 1 0xF1040 2 0xF1080 3 0xF10C0 4 0xF1100 5 0xF1140 6 0xF1180 7...

Page 210: ...abel on X port on node Supplied label with information you enter for the X port on the node Label on Y fabric Switch Supplied label with information you enter for the Y fabric Switch Label on Y port o...

Page 211: ...rt driver provides support for NDIS so it can communicate with Windows Sockets applications using a standard TCP IP protocol driver This NDIS miniport driver supports standard media types such as Ethe...

Page 212: ...multiple providers Synchronization across multiple providers The TCP IP service provider also performs the following functions Handles all communication over standard LAN and WAN interconnects Handles...

Page 213: ...Sockets Direct WSD through the use of its SAN interconnect ServerNet II See also Window Sockets Direct Device access layer ServerNet II DAL DAL The DLL software layer located between the SPA Agent Ex...

Page 214: ...eed burst multiplexed address data bus that connects peripheral devices to the processor and memory Primary administrative node See Node Resident Topology Description RTD Description of the SAN topolo...

Page 215: ...ment information and associated concepts SNMP is designed to operate with TCP IP based internets and is the most widely used network management protocol in the industry SNMP agent A process that inter...

Page 216: ...tem administration Virtual Interface Programming Library VIPL ServerNet II software library for the VI interface VIVA See ServerNet II Virtual Interface Software driver Windows 2000 extension agent AP...

Page 217: ...paq Insight Manager XE Compaq Customer Support numbers L 1 Compaq Insight Manager CIM 1 2 Compaq Insight Manager XE typical installation 2 15 accessing 4 4 Adapter information 4 10 and SNMP Services 4...

Page 218: ...installing drivers 2 23 ESD See electrostatic discharge Essential Information 2 45 European Union Notice A 2 Event log messages E 1 F Fault tolerance 1 2 1 4 FCC Class A compliance notice A 1 Federal...

Page 219: ...t II Administrative Utility ServerNet II CD 1 7 Device Access Layer I 5 Drivers 1 7 Installation requirements 1 11 SAN topologies 1 12 Software 1 7 Switch MIB I 5 ServerNet II Administrative Utility f...

Page 220: ...2 45 Tools conductive field service type B 1 Topologies Switched dual fabric 1 14 Switched single fabric 1 13 Topology diagnostic test H 6 Topology test 3 2 Topology test example 3 6 Traps I 4 J 1 Tr...

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