Compaq ServerNet II, Installation Manual, Page: 122 / 220

ServerNet II Troubleshooting F-9
Problem-Solution Troubleshooting
(Use primarily for existing configurations) In this troubleshooting approach, you identify a
problem then look at the recommended solution. This is a “top down” approach.
Table F-3
Problem-Solution
Symptom Solution
Power-Up Problems
No power to server See Table F-2 PU 1.
Unsure of voltage setting. See Table F-2 PU 2.
Power LED is off See Table F-2 PU 3.
Switch LED Problems
When Switch is powered on, not all the LEDs light and most
of them don’t stay on. See Table F-2 SLED 1.
Fault LED on Switch is on See Table F-2 SLED 2.
Port LED not lit when cable is plugged into Switch See Table F-2 SLED 3.
Both X and Y fabric LEDs on Switch are off or both are on See Table F-2 SLED 4.
Wrong fabric LED is on for the Switch See Table F-2 SLED 4.
Configuration Problems
Installation does not match configuration. See Table F-2, “Configuration.”
Diagnostic Problems
Diagnostics isn’t running See Table F-2 D 1.
Topology test fails. See Table F-2 D 2.
Echo test fails after topology test passes. See Table F-2 D 3.
Router test fails after echo test passes. See Table F-2 D 4.
No results file is generated after Diagnostics runs See Table F-2 D 5.
Cannot access CLI See Table F-2 D 6.
Message "invalid command name "help." See Table F-2 D 7.
No DLL is displayed in the onscreen list See Table F-2 D 8.
TCP/IP Problems
Communication between nodes fails. See Table F-2 TCP/IP 1.
Ping does not work. See Table F-2 TCP/IP 2.