Reference Guide
6-1
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chapter
6
U
SING
C
OMPAQ
U
TILITIES
Configuration and
Diagnostics Utilities
If you call Compaq Customer Support for help with your
computer, you need to have the computer serial number and
system overview available for answering questions. The
configuration and diagnostic utilities can provide this
information and can also be used for the following:
■
To change factory default settings, and to set or change the
system configuration, which is sometimes necessary when
you add or remove hardware
■
To solve system configuration errors detected during the
power-on self-test (POST)
■
To establish and manage passwords and other security
management features
■
To establish and manage energy-saving timeouts and other
power management features
■
To determine if devices are recognized by the system and
functioning properly
■
To determine information about the operating environment
of the system
■
To back up or upgrade the diagnostics software
