Compaq AlphaServer ES40, Service Manual

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2-8 Compaq AlphaServer ES40 Service Guide
Table 2–5 Errors Reported by the Operating System
Symptom Action Reference
System is hung, but
SRM console is
operating Press the Halt button and enter the
crash command to provide a crash
dump file for analysis (OpenVMS and
UNIX only).
Refer to OpenVMS Alpha System Dump
Analyzer Utility Manual for information
on how to interpret OpenVMS crash
dump files.
Refer to the Guide to Kernel Debugging
for information on using the UNIX
Krash Utility.
Use the SRM info command to display
registers and data structures.
If the problem is intermittent, run the
SRM test and sys_exer commands.
Chapter 4
Chapter 4
Chapter 4
System is hung and
SRM console is not
operating. Invoke the RMC CLI and enter the
dump command to access DPR loca-
tions. Chapter 7
Operating system
has crashed and
rebooted. Examine the operating system error log
files to isolate the problem.
If the problem is intermittent, ensure
that Compaq Analyze has been installed
and is running in background mode
(GUI does not have to be running) to
determine the defective FRU. Chapter 5