Compaq AlphaServer ES40, Service Manual

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2-6 Compaq AlphaServer ES40 Service Guide
Table 2–3 Problems Reported by the Console
Symptom Action Reference
No SRM messages are
displayed after the “jump to
console” message. Console firmware is
corrupted. Load new
firmware with fail-safe
loader. Chapter 3
The system attempts to boot
from the floppy drive after a
checksum error is reported. The system automatically
reverts to the fail-safe
loader to load new SRM and
AlphaBIOS firmware. If the
fail-safe load does not work,
replace the system
motherboard. Chapter 3 and
Chapter 8
Console program reports
error:
•
Error beep codes report
an error at power-up.
•
Power-up screen includes
error messages.
Use the error beep codes
and OCP messages to
determine the error.
Examine the console event
log (more el command).
Chapter 3
Chapter 4
•
Power-up screen or
console event log
indicates problems with
mass storage devices.
•
Storage devices are
missing from the show
config display.
Check cables and seating of
drives. Check power to an
external storage box.
Check cables and seating of
drives. Check power to an
external storage box.
•
PCI devices are missing
from the show config
display. Checking seating of
modules.