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Customizing Standard Features
Customizing Phone Softkeys
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
73
3
STEP 4
Click Submit All Changes.
resume
Resume
Resumes a call that is on hold.
Idle, Hold,
Shared-Held
right
Right
Moves the cursor to the right.
Dialing (input)
starcode
Input Star
Code/
*code
Displays a list of star codes
that can be selected.
Off-Hook, Dialing
(input)
toggle
Toggle
Switches between two calls
that are active or on hold.
(Cisco SPA502)
Connected
unavail
Unavail
Denotes that a user who is
logged in to an ACD server has
set his status as unavailable.
Idle
unpark
Unpark
Resumes a parked call.
Idle, Off-Hook
(no input)
xfer
Transfer/
xfer
Performs a call transfer.
Requires that Attn Xfer Serv is
enabled and there is at least
one connected call and one
idle call.
Connected,
Start-Xfer
xferLx
Xfer Line/
xferLx
Transfers an active line on the
phone to a called number.
Requires that Attn Xfer Serv is
enabled and there are two or
more calls that are active or on
hold.
Connected
Keyword
Key Label
Definition
Available Phone
States