Configuring Lines
Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
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Assigning Busy Lamp Field, Call Pickup, or Speed Dial
Functions to Unused Lines
You can configure unused or idle lines on a Cisco SPA300 Series or Cisco SPA500
Series IP phones to interact with another line in the system. For example, if you
have two idle lines on an assistant’s phone, you can configure those lines to show
the status of a supervisor’s phone (Busy Lamp Field [BLF]). You can also configure
the idle lines so that they can be used to speed dial the supervisor’s phone, or pick
up calls that are ringing on the supervisor’s phone.
A monitored extension can be private or shared. If using the Cisco SPA9000 for
call control, an extension can only be monitored by one other extension.
For detailed instructions on configuring the phones with the BroadSoft Busy Lamp
Field (BLF) feature, see
Configuring SPA303 and 5xxG IP Phones with Broadsoft's
BLF
, available on the Cisco Support Community at
https://supportforums.cisco.com/docs/DOC-9977
Configuring Call Pickup and Busy Lamp Field
You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
Cisco SPA508G. He would like to be able to see if his supervisor Stephanie
(extension 300) is on the phone, and pick up calls that are ringing at her extension.
To configure this feature for Bob:
STEP 1
Click
Admin Login
>
advanced
>
Voice
> Phone.
STEP 2
In the Line Key to configure (line 4 in this example):
a. From the
Extension
drop down list, choose
Disabled
.
b. Enter the following string in the Extended Function field:
fnc=blf+cp;sub=Stephanie@$PROXY;ext=300@$PROXY
Using the following syntax:
fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY