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Appendices
To obtain Warranty service:
1. Obtain a Warranty Return Authorization (WRA) number. You can obtain
this number by contacting the Technical Support department at Centrepoint
Technologies (613) 725-2980. Please have your model and serial number
available when you call.
2. Include a copy of your proof of purchase and a written explanation of the
problem; this will enable us to expedite your repair.
3. Attach the shipping label to the exterior of the package.
4. On the shipping label, be sure to include the WRA number obtained from
Centrepoint Technologies.
5. Ship the product (prepaid) to:
Centrepoint Technologies
1545 Carling Ave. Suite 510
Ottawa, Ontario
K1Z 8P9
Canada
If the product is being shipped from outside of Canada, the following statement must
be included on the package. 'Canadian Goods Being Returned to Canada'.
Failure to include the information indicated above will result in the package being
refused.
