Canon MultiPASS C50, User Manual

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8-24
Troubleshooting Chapter 8
Print Quality Problems
If your print quality is not what you expect it to be, check the problems
and solutions below.
Problem Possible cause Solution
Print is not clear The medium you are using Use only print media
may not be supported by specified in “Selecting the
the MultiPASS C50. Print Media” on page 2-37.
You may be printing on the Many types of paper have a
wrong side of the paper. “correct” side for printing.
If your paper does, make
sure that side is facing up.
If the paper has no obvious
correct side, try turning the
paper over and printing on
the other side.
The print head nozzles Clean the print head. See
may be clogged. page 9-9.
Output appears jagged You may be using Draft Change the resolution to
mode (180 dpi), which can standard on your PC. See
give output a jagged look. the MultiPASS Desktop
Manager User’s Guide .
The printout has dots The print head nozzles may Clean the print head. See
of ink splashed on it be clogged with ink. page 9-9.
The printout has The print head nozzles may Clean the print head. See
white streaks or be clogged with dust. page 9-9.
missing dots
An ink tank may be Replace empty ink tanks
empty. as needed. See page 9-17.
The BJ cartridge or an ink Make sure the BJ cartridge
tank may be installed and any ink tanks are
incorrectly. installed correctly.