Canon MultiPASS C50, User Manual

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Chapter 8 Troubleshooting
8-19
Tr
oubleshooting
Printing Problems
If you are having problems printing with the MultiPASS C50, check the
problems and solutions listed in the following table.
Problem Possible cause Solution
The ALARM lamp The MultiPASS C50 may Clear any paper jams as
comes on and the have a paper jam. described above.
MultiPASS C50 beeps
while printing
If the MultiPASS C50 has no
paper jam, unplug it, wait 5
seconds, then plug it in
again. If the problem is
fixed, the ALARM lamp will
be off, the BJ cartridge will
move to its home position,
and the LCD display will
show the time and receiving
mode (standby mode).
If the ALARM lamp stays
on, call your local
authorised Canon dealer or
the Canon help line.
Nothing prints The power cord may not be Make sure the power cord
plugged in securely. is plugged securely into the
unit and into a wall outlet.
The interface cable may not Check the interface cable’s
be securely connected to the connections. See page 2-14.
MultiPASS C50 and the
computer.
The interface cable may not Make sure you are using the
be the correct type. parallel cable supplied with
your MultiPASS C50. See
page 2-14.
The MultiPASS C50 or Unplug the MultiPASS C50
computer were turned on and turn the computer off,
while you were connecting then plug the MultiPASS
the interface cable. C50 in and turn the
computer on again.