Canon MultiPASS C50, User Manual

Page: 218 / 305

8-22
Troubleshooting Chapter 8
Problem Possible cause Solution
The print output is The interface cable may be Make sure your parallel
not what you expected too long. cable is less than 2 metres
(continued) long.
You may not be using the Make sure you have
correct printer driver. selected the MultiPASS C50
Printer Driver in the
Printers dialog box or from
your application’s printer
dialog. See the
MultiPASS
Desktop Manager User’s
Guide
.
You may not have the best Try selecting Coated Paper
media type selected. for the Media Type rather
than Plain Paper. See the
MultiPASS Desktop Manager
User’s Guide
.
Previous software settings Make sure the MultiPASS
may not be cleared. C50 was cleared of the
previous software settings
before the print job started.
See the application’s
documentation.
Printout does not Paper may not be loaded Make sure the paper is
match paper size and aligned correctly in loaded and aligned
the sheet feeder. correctly. See page 2-45.
The application’s page Make sure the paper size
size and margin settings and margin set in your
may be incorrect. application are correct for
the paper in the sheet
feeder. See your
application’s documentation
for setting the paper size.