Canon MultiPASS C50, User Manual

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Chapter 8 Troubleshooting
8-31
Tr
oubleshooting
CHANGE CARTRIDGE
CHECK DOCUMENT
CHECK PAPER SIZE
CHECK PRINTER
CLEAR PAPER JAM
COMMUNICATING
PLEASE WAIT
DOC. TOO LONG
#052
#001
—
—
#009
—
#003
The BJ cartridge is
empty or its ink has
dried out.
The MultiPASS C50’s
image memory may be
full because the BJ
cartridge ran out of ink.
A document is jammed
in the Automatic
Document Feeder (ADF).
The document feed lever
is set to manual
document feed.
The size of the paper in
the sheet feeder differs
from that specified in the
Paper Size option in the
Receive Fax tab.
The BJ cartridge in the
MultiPASS C50 is
defective.
The MultiPASS C50 has
no paper in its sheet
feeder, or has a paper
jam.
You tried to use manual
sending via the handset
while the fax was
sending from memory.
It took more than 32
minutes to send or copy
a document.
Make a copy or print a
document. If the printout
is light or blank, replace
the BJ cartridge.
Documents received in
memory will then be
printed automatically.
Replace the BJ cartridge
and have the other party
send the fax again.
Remove the document
you are trying to send or
copy and load it again.
Set the document feed
lever to automatic
document feed.
Set the correct paper
size in the Paper Size
option in the Receive Fax
tab.
1. Press the (STOP)
button.
2. Reinstall the cartridge.
3. Unplug the MultiPASS
C50, wait 5 seconds,
then plug it in again. If
the display does not
change, call for service.
Add paper or clear the
jam, then press the
(STOP) button. If a
document was received
in memory, the fax is
automatically printed
from memory.
Wait until the fax is sent
and try again, or use
memory sending.
Divide the document and
send or copy each part
separately.
Message Error Code Cause Action