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Chapter 8

Troubleshooting

8-5

Tr

oubleshooting

Problem

See page

Printing Problems

The ALARM lamp comes on and the MultiPASS C50 beeps

while printing .............................................................................. 8-19

Nothing prints .................................................................................. 8-19
The BJ cartridge moves, but no print appears on the paper...... 8-21
The MultiPASS C50 suspends printing after each line .............. 8-21
Your PC indicates a device time-out.............................................. 8-21
The printed output is not what you expected.............................. 8-21
Printout does not match paper size .............................................. 8-22
The printout curls ............................................................................ 8-23

Print Quality Problems

Print is not clear ................................................................................ 8-24
Output appears jagged .................................................................... 8-24
The printout has dots of ink splashed on it.................................. 8-24
The printout has white streaks or missing dots .......................... 8-24
Output is faint .................................................................................. 8-25
Printing takes too much time.......................................................... 8-25
The printout contains blurred or smudged ink .......................... 8-25

Colour Printing and Copying Problems

Colours are missing, and the output contains only black

ink .................................................................................................. 8-26

Colours are broken or uneven ........................................................ 8-26
Colours generally print incorrectly ................................................ 8-27
Colours in a line are uneven or different from those in

previous lines ................................................................................ 8-27

Hue changes ...................................................................................... 8-28
Printed blue looks purple ................................................................ 8-28
Colour images are missing some detail ........................................ 8-28

General Problems

The MultiPASS C50 has no power ................................................ 8-29
The MultiPASS C50 will not print reports .................................... 8-29
Nothing appears in the LCD display ............................................ 8-29

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Summary of Contents for MultiPASS C50

Page 1: ......

Page 2: ...ough this equipment can use either loop disconnect or DTMF signalling only the performance of the DTMF signalling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF signalling for access to public or private emergency services DTMF signalling also provides faster call set up This CE Marking shows compliance of this...

Page 3: ...may be trademarks or registered trademarks of their respective companies As an ENERGY STAR Partner Canon has determined that the MultiPASS C50 meets the Energy Star guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development a...

Page 4: ...y additional equipment connected in the installation is connected to this telephone socket Do not connect additional equipment through parallel sockets elsewhere on the telephone line Voltage and current available at these sockets is determined by the network to which the line cable is connected They will not normally exceed the limits for TNV as described in EN60950 Ringer Equivalence Number REN ...

Page 5: ...easily accessible The fact that the equipment operates satisfactorily does not imply that the power point is earthed and the installation is completely safe For your safety if in any doubt about the effective earthing of the power point consult a qualified electrician Caution New Zealand only 1 This equipment may not necessarily provide for the effective hand over of a call to or from a telephone ...

Page 6: ... from the power source 3 Reconnect the equipment to the power source 4 Reconnect the equipment to the Telecom connection 5 If the supply cord of this equipment is damaged it must be replaced by the special cord Parts No HH2 1910 6 Not all standard telephones will respond to incoming ringing when connected to the extension socket ...

Page 7: ...tomer Support 1 13 Safety Instructions 1 14 Chapter 2 Setting Up Your MultiPASS C50 2 1 Choosing a Location for Your MultiPASS C50 2 3 Unpacking Your MultiPASS C50 2 5 Do You Have Everything 2 5 Removing Shipping Materials 2 8 Assembling the MultiPASS C50 2 11 Attaching Components 2 11 Attaching the Sending Document Support 2 11 Attaching the Document Support 2 12 Attaching the Output Tray Extensi...

Page 8: ... 2 50 Printing on FS 101 Fabric Sheets 2 52 Using the Paper Output Guides With the BC 22 22e and BC 29F Cartridges 2 53 Entering User Information in the MultiPASS C50 2 54 Guidelines for Entering Information 2 55 Entering Numbers Letters and Symbols 2 56 Editing Information 2 57 Entering Your Identification Information 2 58 Editing Your Identification Information 2 60 The MultiPASS C50 Settings 2 ...

Page 9: ...he Resolution and Contrast 4 3 Setting the Scanning Resolution 4 3 Setting the Scanning Contrast 4 4 Sending Methods 4 6 Manual Sending Via the Handset 4 6 Memory Sending 4 6 Dialling Methods 4 7 Sending Documents 4 8 Manual Sending Via the Handset 4 8 Memory Sending 4 10 Cancelling Sending 4 12 Removing the Document From the Automatic Document Feeder ADF 4 13 Redialling 4 15 Manual Redialling 4 1...

Page 10: ...ASS C50 With an Answering Machine 5 9 Network FAX TEL Switching Australia Only 5 10 Setting the Unit for Network Switch 5 10 Network Switch System Operation 5 10 Network FAX TEL Switching New Zealand Only 5 11 Setting the Unit for Network Switch 5 11 Network Switch System Operation 5 11 Documents Received in Memory 5 12 Messages Displayed When Documents are Received in Memory 5 12 Printing a Recei...

Page 11: ...Sheet Feeder 8 9 Faxing Problems 8 12 Sending Faxes 8 12 Receiving Faxes 8 14 Telephone Problems 8 17 Copying Problems 8 18 Printing Problems 8 19 Print Quality Problems 8 24 Colour Printing and Copying Problems 8 26 General Problems 8 29 Error Codes Messages and Solutions 8 30 Chapter 9 Maintaining Your MultiPASS C50 9 1 Cleaning the MultiPASS C50 9 2 Cleaning the MultiPASS C50 s Exterior 9 2 Cle...

Page 12: ...rea Papers A 7 Printable Area Envelopes A 8 Scanner A 10 Document Sizes A 11 PC Interface A 13 MultiPASS Desktop Manager for Windows A 13 Appendix B Options B 1 Optional Handset B 2 Package Contents B 2 Attaching the Handset to Your Unit B 3 Control Panel and Functions B 6 Maintaining Your Handset B 8 Glossary G 1 Index I 1 ...

Page 13: ... Features of the MultiPASS C50 1 3 Plain Paper Fax Features 1 4 Colour Copier Features 1 5 Telephone Features 1 5 Colour Printer Features 1 6 Colour Scanner Features 1 7 Using the MultiPASS C50 With the MultiPASS Desktop Manager for Windows 1 8 Supplies and Options 1 9 BJ Print Cartridges and Ink Tanks 1 9 Special Print Media 1 9 Canon Photo Kit 1 10 Using Your Documentation 1 11 How to Use This G...

Page 14: ...e Thank you for purchasing the new Canon MultiPASS C50 We are sure that your MultiPASS C50 will help you work more effectively and help you meet your fax and phone requirements easily and conveniently as well as your printing copying and scanning needs ...

Page 15: ...r for Windows version 2 50 This exclusive Canon software package provides you with a PC Fax you can print fax scan and use the telephone from within your PC s Windows environment The MultiPASS C50 s multitasking ability enables you to perform a number of operations simultaneously For example you can print scan a document or make copies at the same time you are sending a fax or receiving a fax into...

Page 16: ...ansmission speed to approximately 6 seconds per page Memory sending receiving The MultiPASS C50 can store up to 42 fax pages either received or to be sent in its built in memory and can receive faxes while printing or even when your PC is turned off Reduced size printing The MultiPASS C50 automatically scales received faxes to fit the size of the paper loaded into the sheet feeder So if your clien...

Page 17: ...ocuments onto A4 size paper for example Telephone Features Automatic dialling The MultiPASS C50 s three automatic dialling methods one touch speed dialling coded speed dialling and group dialling can be used to store phone and fax numbers for easy and efficient calling Connection for the optional handset a telephone or answering machine Connecting the optional handset or a telephone to the MultiPA...

Page 18: ... five pages per minute Impressive output on a variety of media The MultiPASS C50 can provide sharp black or vibrant colour printing on a wide variety of media including A4 letter and legal plain paper glossy paper envelopes transparencies back print film for display on a backlit panel and fabric sheets Convenient paper handling The unit s sheet feeder holds up to 100 sheets of A4 letter or legal p...

Page 19: ...e TWAIN scanning standard see below and multi page scans 300 400 or 600 dpi resolution With the MultiPASS Desktop Manager the MultiPASS C50 can scan documents at 300 dpi and electro enhanced 400 and 600 dpi In addition when using applications that support the TWAIN scanning standard such as Scan Gear 4 0 TWAIN you can adjust the resolution in 1 dpi increments from 30 to 600 dpi TWAIN compatible Th...

Page 20: ... the TWAIN scanning standard Store an unlimited list of fax or phone numbers in a fax telephone address book on your PC View faxes on your PC s monitor as well as save rotate or print them or copy them to the PC s clipboard Broadcast faxes from your PC to any number of destinations Attach custom cover sheets to each fax you send from the PC The MultiPASS Desktop Manager package also includes a uti...

Page 21: ...to maintain If your BC 21 21e Colour BJ Cartridge runs out of ink just replace the empty ink tank black or colour If the BX 20 Black Cartridge BC 22 22e Photo Colour Cartridge or BC 29F Fluorescent BJ Cartridge runs out of ink just replace the entire cartridge N To avoid printing problems use only Canon BJ print cartridges and ink tanks Other cartridges can produce unsatisfactory results In additi...

Page 22: ...n Photo Kit Canon s optional Photo Kit enables the MultiPASS C50 to use halftones to print photos beautifully The kit includes the BC 22 22e Photo Colour BJ cartridge the SB 21 BJ cartridge container and 60 sheets of Canon high resolution paper HR 101 ...

Page 23: ...ows software For details refer to the MultiPASS Desktop Manager User s Guide How to Use This Guide To make the best use of this user s guide in learning how to set up and operate your MultiPASS C50 be sure to do the following Read this chapter to learn about the MultiPASS C50 s main features available supplies and options and guidelines on using the unit safely Carefully follow the instructions in...

Page 24: ...r questions Type Conventions Used in This Guide This guide uses the following conventions to emphasise certain information that will help you use your MultiPASS C50 correctly and safely C Cautions tell you how to avoid actions that could injure you or damage your MultiPASS C50 N Notes provide advice for using your MultiPASS C50 more effectively describe operating restrictions and tell how to avoid...

Page 25: ...d with the latest technology to provide trouble free operation If you have a problem with the unit s operation try to solve it by using the information in Chapter 8 Troubleshooting If you cannot solve the problem or if you think your MultiPASS C50 needs service contact your local authorised Canon dealer or the Canon help line ...

Page 26: ...ack and bottom of the MultiPASS C50 include slots and openings for ventilation To keep the MultiPASS C50 from overheating which can cause it to operate abnormally and create a fire risk take care not to block or cover these openings Do not operate the unit on a bed sofa rug or other similar soft surface or near a radiator or other heat source Do not place the MultiPASS C50 in a cupboard or cabinet...

Page 27: ...er or help line Always unplug the MultiPASS C50 before moving or cleaning it Whenever you unplug the MultiPASS C50 wait at least five seconds before you plug it back in Keep the MultiPASS C50 away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not expose the MultiPASS C50 to extreme temperature fluctuations Install the unit in a...

Page 28: ... If you notice smoke or unusual noises or odors coming from it If the MultiPASS C50 does not operate normally when you follow the operating instructions Adjust only those controls that are covered by the operating instructions in this user s guide or you can damage the unit and require extensive repair work If the MultiPASS C50 is dropped or its cabinet damaged If the MultiPASS C50 begins performi...

Page 29: ...ching Components 2 11 Attaching the Sending Document Support 2 11 Attaching the Document Support 2 12 Attaching the Output Tray Extension 2 13 Making Connections 2 14 Connecting the MultiPASS C50 to Your PC 2 14 Connecting the Telephone Line 2 16 Connecting the Optional Handset a Telephone or Answering Machine 2 17 Connecting the Power Cord 2 18 Getting Acquainted With Your MultiPASS C50 2 20 Fron...

Page 30: ...d BC 29F Cartridges 2 53 Entering User Information in the MultiPASS C50 2 54 Guidelines for Entering Information 2 55 Entering Numbers Letters and Symbols 2 56 Editing Information 2 57 Entering Your Identification Information 2 58 Editing Your Identification Information 2 60 The MultiPASS C50 Settings 2 61 List of Settings 2 61 General Settings 2 62 Sending Settings 2 63 Receive Settings 2 65 Spee...

Page 31: ...0 near an existing telephone outlet to avoid the expense of installing a new one Place the unit near a standard 200 240 VAC power outlet Place the MultiPASS C50 near the PC you will be connecting it to Make sure you can reach it easily as you will be using it as a printer fax machine copier scanner and telephone Do not plug the MultiPASS C50 into the same circuit as an appliance such as an air con...

Page 32: ...Your MultiPASS C50 Chapter 2 N If you need help installing your MultiPASS C50 or have any questions about it please contact your local authorised Canon dealer or the Canon help line 618 mm 365 mm 400 mm 482 mm 281 mm ...

Page 33: ... to move or ship the unit in the future 1 Carefully remove all items from the box You should have someone help by holding the box while you lift the MultiPASS C50 and its protective packaging out of the carton SENDING DOCUMENT SUPPORT BC 21 21e COLOUR BJ CARTRIDGE BX 20 BLACK BJ CARTRIDGE MultiPASS C50 UNIT MultiPASS C50 USER S GUIDE MultiPASS DESKTOP MANAGER FOR WINDOWS PACKAGE SB 21 BJ CARTRIDGE...

Page 34: ...n the country of purchase MultiPASS C50 USER S GUIDE This book DOCUMENT SUPPORT FOR SCANNED DOCUMENTS SENDING DOCUMENT SUPPORT OUTPUT TRAY EXTENSION BX 20 BLACK BJ CARTRIDGE SB 21 BJ CARTRIDGE CONTAINER POWER CORD PARALLEL CABLE TELEPHONE LINE BC 21 21e COLOUR BJ CARTRIDGE MultiPASS C50 UNIT B T ADAPTOR UK Only DESKTOP MANAGER FOR WINDOWS SOFTWARE USER S GUIDE DESKTOP MANAGER FOR WINDOWS SOFTWARE ...

Page 35: ...Chapter 2 Setting Up Your MultiPASS C50 2 7 Setting Up Your MultiPASS C50 N If any of the above items are damaged or missing notify your Canon dealer immediately ...

Page 36: ...king your MultiPASS C50 remove the tape and cardboard that are inserted into the unit to protect it during shipping Do this as follows 1 Remove all pieces of shipping tape from the outside of the MultiPASS C50 2 Remove the shipping tape and protective cardboard from the sheet feeder ...

Page 37: ...g Up Your MultiPASS C50 3 Open the operation panel by grasping it with both hands and gently pulling it toward you 4 Remove the soft styrofoam sheet from the unit s Automatic Document Feeder ADF then gently push the operation panel shut until it clicks ...

Page 38: ...2 10 Setting Up Your MultiPASS C50 Chapter 2 5 Peel the clear protective sheet off the LCD display ...

Page 39: ...C50 will look fully assembled see Getting Acquainted With Your MultiPASS C50 on page 2 20 Attaching Components Attaching the Sending Document Support The sending document support holds documents as they feed into the Automatic Document Feeder ADF To install this support insert one of its tabs into the corresponding slot above the MultiPASS C50 s Automatic Document Feeder ADF then firmly but gently...

Page 40: ...e front of the MultiPASS C50 as shown below To install it slightly squeeze the ends of the support toward each other insert them in the slots and gently release them Then slide the support into the unit until it clicks in position When the support is installed you can pull it out or push it in to suit the size of the document N When inserting the document support make sure that it curves upwards a...

Page 41: ...tension The output tray extension catches printed pages as they come out of the MultiPASS C50 s output tray The ends of the metal support fit into the slots on the output tray as shown below To install it squeeze the ends of the support toward each other insert them into the slots and gently release them ...

Page 42: ...than those provided make sure they are IEEE 1284 compliant and that the cable is preferably no longer than two metres Connect the MultiPASS C50 to your computer as follows 1 Make sure the computer is turned off and the MultiPASS C50 is unplugged 2 Connect the parallel cable to your MultiPASS C50 a Align the cable connector with the interface port so their shapes match b Gently press the cable conn...

Page 43: ... closest to the MultiPASS C50 unit 4 Connect the other end of the cable to the parallel interface port on your computer a Align the cable connector with the interface port so their shapes match b Gently press the cable connector into the port c Secure the cable connector by snapping both wire clips on the sides of the port into the cable connector ...

Page 44: ...nnecting the Telephone Line Connect the MultiPASS C50 to a telephone line as follows 1 Connect one end of the supplied telephone line to the jack marked on the side of the MultiPASS C50 2 Connect the other end of the line to your wall telephone jack ...

Page 45: ...his by connecting the line from the optional handset telephone or answering machine into the jack marked on the side of the MultiPASS C50 N If you connect an answering machine to the MultiPASS C50 be sure to read Using an Answering Machine ANS MACHINE MODE on page 5 9 Before using your MultiPASS C50 be sure to connect the optional handset telephone or answering machine to the unit Users in the UK ...

Page 46: ... C50 into an outlet shared with an appliance such as an air conditioner computer electric typewriter or copier These devices generate electrical noise which can interfere with the MultiPASS C50 s operation Make sure nothing is laying on the power cord and that the cord cannot be walked on or tripped over Do not overload the electrical outlet Make sure the total amperage used by all the machines pl...

Page 47: ...can use it Depending on the number of pages accumulated in its memory the MultiPASS C50 can take up to four minutes to warm up While the MultiPASS C50 is warming up the message PLEASE WAIT appears in the LCD display When the time and receive mode appear the MultiPASS C50 is in standby mode and ready for use N If the BJ cartridge has not been installed yet the message PUT IN CARTRIDGE alternates wi...

Page 48: ...ook over the diagrams on these pages to become familiar with the unit s components Front View OPERATION PANEL PRINTER COVER AUTOMATIC DOCUMENT FEEDER ADF SENDING DOCUMENT SUPPORT DOCUMENT SUPPORT FOR SCANNED DOCUMENTS OUTPUT TRAY EXTENSION OUTPUT TRAY SHEET FEEDER PAPER GUIDE PAPER OUTPUT GUIDES PAPER REST DOCUMENT GUIDES ...

Page 49: ...ing Up Your MultiPASS C50 Rear View The Handset Option For a description of the optional handset components see Appendix B BI DIRECTIONAL PARALLEL PORT MANUAL FEEDER POWER CONNECTOR TELEPHONE LINE JACK OPTIONAL HANDSET TELEPHONE ANSWERING MACHINE JACK ...

Page 50: ...2 22 Setting Up Your MultiPASS C50 Chapter 2 Inside the Printer Cover PAPER THICKNESS LEVER CARTRIDGE HOLDER ...

Page 51: ...nd fax receiving depending on the type of call Fax Tel Mode e LCD display This displays messages and prompts during operation and displays selections text numbers and names when registering information r RESOLUTION button Press this button to select the resolution the MultiPASS C50 will use for the document you want to fax copy or scan 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PQRS 9 WXYZ 0 PAUSE RE...

Page 52: ...button Press this button to redial the last number that was dialled using the numeric buttons or to enter pauses between digits when dialling fax numbers i CODED DIAL button Press this button followed by a two digit code entered with the numeric buttons to dial a fax number that you have registered for coded speed dialling o START COPY button Press this button to begin sending receiving scanning o...

Page 53: ...gain after installing the cartridge to return the cartridge holder back to its home position RESUME button Press this button when you want to form feed paper when printing Arrow buttons 1 and 2 Use these buttons to scroll through settings or to move the cursor when registering data PRINTER RESET button 3 Press this button to reset the MultiPASS C50 if your PC crashes This will maintain all the fax...

Page 54: ...hen dialling a telephone fax number See page 4 23 for details This function is not available in the UK Hong Kong Australia New Zealand Singapore and Malaysia R button 6 Press this button to dial the outside line access number when the unit is connected through a switchboard PBX See page 4 20 for details ...

Page 55: ... the MultiPASS C50 s BJ cartridges following these guidelines Store cartridges at room temperature Keep cartridges in their sealed containers until you are ready to use them Install the cartridge immediately after removing its print head cap and protective tape Always use the cartridge within one year of unpacking it When changing cartridges always store the unused cartridge in the SB 21 BJ cartri...

Page 56: ...ARTRIDGE button Leaving it out of its home position will dry out the print head on the cartridge Clean the print head when print quality is no longer satisfactory See Cleaning and Testing the BJ Cartridge Print Head on page 9 9 for instructions If the print quality does not improve after five consecutive cleanings replace the ink tank or BJ cartridge Do not use a BC 21 21e Colour BJ cartridge with...

Page 57: ...is cartridge incorporates a BJ print head and black ink in a single unit The BX 20 can be used if most of your printing is black e g for receiving faxes making copies and monochrome printing It can print twice as fast as a colour cartridge and at higher resolution BC 21 21e Colour BJ Cartridge The BC 21 21e incorporates a BJ print head and two replaceable ink tanks a BCI 21 Black and a BCI 21 Colo...

Page 58: ...ality use High Resolution Paper HR 101 N The MultiPASS C50 cannot print incoming faxes or make copies while the BC 22 22e or BC 29F cartridge is installed This is an ink saving feature because the BC 22 22e and BC 29F are single units and do not have ink tanks that can be replaced separately using them to print faxes will use the black ink faster using up the cartridges while they still have a con...

Page 59: ...d in 2 Press CARTRIDGE The cartridge holder moves toward the centre of the unit 3 Open the printer cover by grasping the document guides and lifting C Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 Do not touch the ribbon cable the small circuit board the guide rail or the round shaft CARTRIDGE RIBBON CABLE GUIDE RAIL ROUND SHAFT CIRCUIT BOARD ...

Page 60: ... sharp edges around the print head the silver plate on the bottom of the cartridge or the silver metal or circuit area on its side 4 Raise the green cartridge lock lever on the cartridge holder by gently pulling up on it DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT PRINT HEAD ...

Page 61: ...cartridge s protective packaging and remove the cartridge 6 Lift the orange cap off the cartridge s print head then remove the orange tape N Discard the cap and tape immediately Never attempt to re attach the cap or tape to the print head or you can adversely affect the ink flow or quality of the ink colour ...

Page 62: ...d to the right then slide it into the cartridge holder 8 Lower the green lock lever completely The BJ cartridge is now locked into position C Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT ...

Page 63: ... settings 10 Close the printer cover 11 Press CARTRIDGE The MultiPASS C50 beeps twice and the cartridge holder moves to its home position on the right side of the unit Once the cartridge holder is in its home position the unit automatically cleans the print head N Unplug the MultiPASS C50 only when it is in standby mode time and receiving mode show in the LCD display Do not unplug the MultiPASS C5...

Page 64: ...ome position at the right side of the unit and capping itself If you remove a partially used BJ cartridge from the MultiPASS C50 store it in the SB 21 BJ cartridge container that came with your unit 1 Insert the cartridge in the container with the cartridge s label facing forward and the print head down 2 Close the container lid and snap it shut Ink Cartridge BCl 21 Color Made in Japan Color Slot ...

Page 65: ... to test the medium you intend to use before ordering it in bulk If you have any questions about whether a particular medium is suitable for your MultiPASS C50 please contact your local authorised Canon dealer For complete paper specifications see Printer on page A 6 N Please note that not all print media mentioned here may be available in your country Contact your local authorised Canon dealer fo...

Page 66: ...the BC 22 22e Photo Colour BJ Cartridge When using HR 101 paper be sure to print on the whiter side of the sheets and after printing a pack of this paper use the cleaning sheet provided with it to clean the printer rollers Canon Transparencies CF 102 These overhead transparencies are specially designed for Canon BJ colour printers Use these clear transparencies to produce crisp and professional ov...

Page 67: ...inting at 720 360 dpi resolution Fabric Sheets FS 101 These white cotton fabric sheets are specifically designed for Canon BJ Colour printers and enable you to print your own designs for cross stitch pillows holiday stockings and other craft projects T Shirt Transfers TR 101 This special sheet allows you to print your own designs and transfer them to any cotton or cotton polyester blend t shirt sw...

Page 68: ... Paper and Special Media The shaded area in the figure below shows the printable area for papers Printable Area The height of the lower margin varies depending on the printing conditions 7 mm 0 28 for monochrome printing when not using the printer driver 4 mm 0 16 when printing from memory 16 mm 0 63 for monochrome and colour printing when using the printer driver 21 mm 0 83 for colour copying Leg...

Page 69: ...ng Up Your MultiPASS C50 Envelopes The shaded portion below shows the printable area for envelopes Printable Area U S Commercial No 10 a 9 5 b 0 25 c 1 2 d 4 1 e 0 12 f 0 27 European DL a 220 mm b 6 4 mm c 10 4 mm d 110 mm e 3 0 mm f 7 0 mm e f d a b c ...

Page 70: ...he print head and the paper is not adjusted properly smudging or otherwise poor print quality can result Set the paper thickness lever as follows 1 Press CARTRIDGE to move the cartridge holder to the centre of the unit 2 Open the printer cover by grasping the document guides and lifting C Do not try to move or stop the cartridge holder manually or you may damage the MultiPASS C50 DO NOT TOUCH THE ...

Page 71: ...resolution paper Centre GP 101 glossy paper Centre CF 102 transparencies Centre BF 102 back print film Centre HG 101 high gloss film Centre FS 101 fabric sheet Right TR 101 T shirt transfers Right C Do not try to manually move or stop the cartridge holder or you may damage the MultiPASS C50 4 Close the printer cover 5 Press CARTRIDGE again to move the cartridge holder back to its home position DO ...

Page 72: ...e trouble with sheets skewing double feeding or jamming when using coated paper transparencies or back print film in the sheet feeder use manual feeding instead These problems are more common at cooler temperatures Let the paper run out before you refill the sheet feeder Avoid mixing new paper with paper remaining in the sheet feeder Use cut sheet paper only not paper that comes on a roll like fax...

Page 73: ...edure to load plain paper CF 102 transparencies BF 102 back print film or HR 101 high resolution paper into the MultiPASS C50 s sheet feeder Instructions for other media are given on the following pages 1 Open the printer cover by grasping the document guides and lifting Make sure the paper thickness lever is set properly for the type of media you are using See Adjusting the Paper Thickness Lever ...

Page 74: ... sheets and fan the edge that will feed into the MultiPASS C50 first then tap the stack on a flat surface to even its edges 4 Insert the stack into the sheet feeder until its stops so that the right edge of the stack is aligned with the right side of the sheet feeder ...

Page 75: ...dia have a right side for printing If you are using such a medium make sure you set it in the sheet feeder with the print side facing upward BF 102 back print film matte side up HR 101 high resolution paper lighter side up After printing a pack of HR 101 high resolution paper be sure to use the provided cleaning sheet to clean the MultiPASS C50 s printer roller see Printing on High Resolution Pape...

Page 76: ...e 1 Open the printer cover by grasping the document guides and lifting Make sure the paper thickness lever is set to the centre See Adjusting the Paper Thickness Lever on page 2 42 2 Close the printer cover 3 Pull the paper rest up until it stops 4 Insert a sheet of glossy paper with the glossy side facing up into the sheet feeder until it stops and align the paper guide with the edge of the sheet...

Page 77: ...feed the sheet will be ejected 1 Open the printer cover by grasping the document guides and lifting Make sure the paper thickness lever is set properly for the type of media you are using See Adjusting the Paper Thickness Lever on page 2 42 2 Hold the sheet with its print side facing upwards and align the sheet with the left edge of the manual feeder located at the back of the unit 3 Insert the sh...

Page 78: ...rinter cover 3 Pull the paper rest up until it stops 4 Load the paper into the sheet feeder as described in Loading Print Media for Automatic Feed on page 2 45 5 Raise the output guides as described in Using the Paper Output Guides With the BC 22 22e and BC 29F Cartridges on page 2 53 6 When you are finished printing remove the remainder of the HR 101 paper from the sheet feeder Using the Cleaning...

Page 79: ...heet align the sheet with the right edge of the sheet feeder and slide it in until it stops 3 Adjust the paper guide to the edge of the cleaning sheet 4 Press FUNCTION then use or to select ROLLER CLEANING The cleaning sheet is fed into the MultiPASS C50 The cleaning procedure is completed when the sheet comes out of the unit 1 2 FUNCTION ...

Page 80: ...eded when printing with the MultiPASS C50 Do not touch the printing on a newly printed fabric sheet until the ink has dried completely normally about an hour 1 Open the printer cover by grasping the document guides and lifting Make sure the paper thickness lever is set to the right See Adjusting the Paper Thickness Lever on page 2 42 2 With the cloth side facing you and the open end up insert one ...

Page 81: ...through the unit as it exits which can lead to poor print quality 1 Raise both paper output guides to a vertical position N Always raise both paper output guides Always use the paper output guides when printing on HR 101 high resolution paper even when using the BX 20 or BC 21 21e cartridges 2 When you finish using the BC 22 22e or BC 29F cartridge return the paper output guides to their original ...

Page 82: ...ly into the MultiPASS C50 using the instructions on the following pages This allows you to use the MultiPASS C50 as a fax machine even if you do not have a PC connected to it Method 2 MultiPASS Desktop Manager You can also enter the user information using the MultiPASS Desktop Manager Entering information in this way will override any information entered directly into the MultiPASS C50 See the Mul...

Page 83: ...start again If the MultiPASS C50 rings while you are entering information press the STOP button and lift the optional handset or telephone The MultiPASS C50 will automatically save all the information you have entered up to the last time you pressed the START COPY button If you hear nothing or a slow beep someone is trying to send a fax press the START COPY button If you hear a voice you are recei...

Page 84: ...u are in number mode 1 appears on the right of the display When you are in uppercase letter mode A appears on the right of the display When you are in lowercase mode a appears on the right of the display N To enter a symbol press repeatedly until the symbol you want appears Press any other button or to enter the symbol and move the cursor to the right a A 1 Button Uppercase Lowercase 1 2 ABCÅÄÁÀÃÂ...

Page 85: ...nter AA like this 1 Press until an A appears on the right of the display then press 2 once to display the first A 2 Press to enter the A and move the cursor to the right 3 Press 2 until the second A is displayed Editing Information If you make a mistake while entering a name you can correct it by using the and buttons 1 Use the button to scroll to the incorrect character 2 Press the button once to...

Page 86: ...tons to type in the correct date and time Use the DD MM YY format for the date and use the 24 hour clock for the time so 2 38 p m would be 14 38 for example Ex 5 Press START COPY to save the date and time 6 Press START COPY again and enter your fax telephone number using the numeric buttons Ex You can enter up to 20 digits for your fax telephone number You can enter spaces with the button to make ...

Page 87: ...r to select TEL LINE TYPE 10 Press START COPY then use or to select the correct telephone line type N Contact your local telephone company if you are not sure what type of phone line you have 11 Press START COPY to save the telephone line type 12 Press STOP to return to standby mode The factory default setting is ROTARY PULSE for all countries except the UK and Singapore The factory default settin...

Page 88: ...entification Information If you ever need to change the user name fax number or phone line type or to reset the date or time you can use the procedures above to display the settings you need to change then edit them using the numeric buttons and the and buttons ...

Page 89: ...through the operation panel is convenient when you do not have your MultiPASS C50 connected to a PC Also certain settings can only be set from the operation panel N We recommend that settings that can be adjusted from both the MultiPASS Desktop Manager and the operation panel be set using the MultiPASS Desktop Manager Using the MultiPASS Desktop Manager enables you to customise more settings In ad...

Page 90: ...LCD See page 2 72 display Setting whether you want Confirm before to be prompted to confirm Deleting when you delete a document from the MultiPASS Desktop Manager Setting the printing spooler Printing Spooler Setting whether the optional Telephone Attached handset or a telephone is to Unit connected to your MultiPASS C50 unit Setting the volume Incoming Ring CALLING VOLUME Keypad KEYPAD VOLUME Ala...

Page 91: ...ype See page 2 58 Setting a prefix to access Outside Dialling Prefix an outside phone line Setting automatic redialling Automatic Retries Number preferences Wait between Retries Setting whether a sending Automatic Report Print report is printed and when Include Fax Image it is printed out Setting the modem Speed speed used to send faxes Setting the length of Pause Duration MID PAUSE SET the pause ...

Page 92: ...on TTI Setting whether the On Error Resend MultiPASS C50 redials if an error occurs and which pages are resent Setting the R button options R Key R KEY SETTING See page 4 20 Setting the M button options M Key M KEY SETTING UK only See page 4 25 Setting the phone lock options Phone Lock to restrict sending and making calls Setting Description Desktop Manager Operation Panel Setting Name Setting Nam...

Page 93: ...nd the number of times it rings Setting how incoming Receive Fax Options faxes are handled when your computer is turned on or off You can also set how faxes are handled when the MultiPASS C50 runs out of paper Setting whether a reception Report Print report is printed and when it is printed out Setting the modem Speed speed used to receive faxes Setting Error Correction Error Correction ECM Mode E...

Page 94: ... Telephone Setting whether in manual Manual Auto Switch mode the MultiPASS C50 automatically switches to fax receiving after a specified ring time Setting options when an Answering Machine answering machine is Mode Options connected to the MultiPASS C50 unit Setting whether remote Remote Receive receive is enabled and setting Remote Identification the identification number Number used to receive S...

Page 95: ...PRINT memory instead of See page 5 14 uploading it to your PC Cleaning the BJ cartridge HEAD CLEANING print head See page 9 9 Cleaning the MultiPASS ROLLER CLEANING C50 rollers See page 2 50 Setting the print media COLOR COPY MEDIA for colour copying See page 2 72 plain paper or high resolution paper Printing a test pattern to NOZZLE CHECK check the BJ cartridge See page 9 8 Setting Description De...

Page 96: ... 3 Dialling CODED SPEED DIAL See Coded Speed Dialling 3 10 GROUP DIAL See Group Dialling 3 17 USER SETTINGS DATE TIME Enter the date and time 2 58 UNIT TELEPHONE Enter your fax telephone 2 58 number UNIT NAME Enter your name or company 2 58 name SCAN CONTRAST Sets the scanning contrast STANDARD 4 4 of the faxes you send DARKER LIGHTER VOLUME CONTROL CALLING VOLUME Sets the volume of the VOL MID 2 ...

Page 97: ...0 trasmissions your unit sends or receives SPEED DIAL LIST Prints a list of registerd telephone numbers USER S DATA LIST Prints information registered in your unit R KEY SETTING Sets the PBX type through PSTN 4 20 which your unit is connected PBX M KEY SETTING Sets the access and ID code OFF 4 25 UK only for the 2300 service of Mercury ON Communications Limited MID PAUSE SET Sets the length of the...

Page 98: ...AN SWEDISH DANISH SLOVENE CZECH HUNGARIAN FILE PRINT Prints faxes stored in the 5 14 MultiPASS C50 s memory instead of uploading them to your PC ROLLER CLEANING Cleans the rollers that feed 2 50 the recording paper into the MultiPASS C50 HEAD CLEANING Cleans the BJ cartridge s 9 9 print head NOZZLE CHECK Prints a test pattern to check 9 8 whether the BJ cartridge is functioning normally Setting De...

Page 99: ...OLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL 1 Press FUNCTION 2 Use or to select USER SETTINGS 3 Press START COPY 4 Use or to select VOLUME CONTROL 5 Press START COPY 6 Use or to select the setting you want to set or change Ex Select CALLING VOLUME KEYPAD VOLUME ALARM VOLUME or LINE MONITOR VOL 7 Press START COPY Ex The current setting is displayed VOL MID KEYPAD VOLUME CALLING VOLUME VOLUME ...

Page 100: ...e To Access the RX CALL LEVEL COLOR COPY MEDIA MID PAUSE SET and DISPLAY LANGUAGE Settings 1 Press FUNCTION To access the RX CALL LEVEL and COLOR COPY MEDIA settings 2 Use or to select USER SETTINGS 3 Press START COPY 4 Use or to select the setting you want to set or change Ex Select RX CALL LEVEL or COLOR COPY MEDIA RX CALL LEVEL DATE TIME USER SETTINGS FUNCTION 13 00 FaxOnly ALARM VOLUME VOL MAX...

Page 101: ...ge Ex Select MID PAUSE SET or DISPLAY LANGUAGE 3 Press START COPY Ex The current setting is displayed 4 Use or to select the new setting 5 Press START COPY The new setting will not be effective until you press the START COPY button 6 Press STOP to return to standby mode The MID PAUSE SET setting is only available in the UK The pause length is fixed to four seconds in Hong Kong and to two seconds i...

Page 102: ... from the output tray immediately to avoid paper jams Make sure your text or graphics fall within the printable area If the print head is printing past the edge of the paper and directly on the platen clean the platen See Cleaning the MultiPASS C50 s Interior on page 9 2 If you are printing on transparencies or back print film note the following Remove each sheet of film after it exits from the un...

Page 103: ... 3 Storing Numbers for One Touch Speed Dialling 3 3 Changing a Number Name Stored Under a One Touch Speed Dialling Button 3 5 Using One Touch Speed Dialling 3 8 Coded Speed Dialling 3 10 Storing Numbers for Coded Speed Dialling 3 10 Changing a Number Name Stored Under a Coded Speed Dialling Code 3 12 Using Coded Speed Dialling 3 15 Group Dialling 3 17 Creating Groups for Group Dialling 3 17 Using ...

Page 104: ... fax number by pressing the one touch speed dialling button that the number is assigned to Coded speed dialling Dial a fax number by pressing the CODED DIAL button followed by the two digit code assigned to that fax number Group dialling Send a fax to a pre defined group of fax numbers The numbers must already be stored as one touch speed dialling numbers or coded speed dialling numbers ...

Page 105: ...from your PC 1 Press FUNCTION 2 Press or to select TEL REGISTRATION 3 Press START COPY twice 4 Use or to select a one touch speed dialling button between 01 and 06 If a number is already stored under the button you select that number appears If the button you select is registered for group dialling GROUP DIAL appears 5 Press START COPY Users in the UK only If you have set the M KEY SETTING in the ...

Page 106: ...Press START COPY 8 Press START COPY again then use the numeric buttons to store the name that goes with the number Ex See page 2 56 for details on entering letters You can store up to 16 characters for the name 9 Press START COPY 10 To continue registering numbers and names repeat steps 4 to 9 or If you have finished registering numbers and names press STOP to return to the standby mode Users in t...

Page 107: ...ation stored in a button 1 Press FUNCTION 2 Press or to select TEL REGISTRATION 3 Press START COPY twice Ex 4 Use or to select the one touch speed dialling button you want to change between 01 and 06 Ex If the button you select is registered for group dialling GROUP DIAL is displayed 5 Press START COPY twice Ex TEL 516 488 6700 TELEPHONE NUMBER 04 516 488 6700 1 2 01 538 4500 1 TOUCH SPD DIAL TEL ...

Page 108: ...x number can be up to 120 digits long If you only want to change the name ignore this step and go to step 7 7 Press START COPY twice to display the registered name Ex 8 To change the name use the numeric buttons to enter the new name over the previous name Ex See page 2 56 for details on entering letters You can enter up to 16 characters for the name If you want to keep the same name do not enter ...

Page 109: ... 3 7 Speed Dialling 9 Press START COPY Ex To change additional numbers and or names repeat steps 4 to 9 10 When you are finished changing numbers and or names press STOP to return to standby mode 14 38 FaxOnly 05 905 795 1111 ...

Page 110: ... the one touch speed dialling button assigned to the number to which you wish to fax Ex The number registered under that one touch speed dialling button is displayed If you make a mistake while dialling press the STOP button Then press the correct one touch speed dialling button If no fax number is assigned to the one touch dialling button you press the LCD displays NO TEL If this happens make sur...

Page 111: ...g automatically If an error occurs during sending the MultiPASS C50 will print an error report If this happens try sending the fax again See Faxing Problems on page 8 12 for details on errors N You can also use one touch speed dialling to send a document to more than one location at a time For details see Sequential Broadcasting on page 4 18 ...

Page 112: ...ering numbers from your PC refer to the MultiPASS Desktop Manager User s Guide 1 Press FUNCTION 2 Press or to select TEL REGISTRATION 3 Press START COPY then use or to display CODED SPEED DIAL 4 Press START COPY 5 Use or to select a two digit code 00 49 in the display If a number is already registered at the code you select that number is displayed If the code you select is registered for group di...

Page 113: ...START COPY 9 Press START COPY again then use the numeric buttons to store the name that goes with the number Ex See page 2 56 for details on entering letters You can store up to 16 characters for the name 10 Press START COPY 11 To continue registering numbers and names repeat steps 5 to 10 or If you have finished registering numbers and names press STOP to return to the standby mode Users in the U...

Page 114: ...a code 1 Press FUNCTION 2 Press or to select TEL REGISTRATION 3 Press START COPY then use or to display CODED SPEED DIAL 4 Press START COPY Ex 5 Press or to select the coded speed dialling code you want to change between 00 and 49 Ex If the button you select is registered for group dialling GROUP DIAL is displayed 6 Press START COPY twice Ex TEL 7390802 TELEPHONE NUMBER 05 7390802 1 2 00 63 9399 C...

Page 115: ...phone fax number can be up to 120 digits long If you only want to change the name ignore this step and go to step 8 8 Press START COPY twice to display the registered name Ex 9 To change the name use the numeric buttons to enter the new name over the previous name Ex See page 2 56 for details on entering letters You can enter up to 16 characters for the name If you want to keep the same name do no...

Page 116: ...3 14 Speed Dialling Chapter 3 10 Press START COPY Ex To change additional number and or names repeat steps 5 to 10 11 Press STOP to return to the standby mode 14 38 FaxOnly 06 49 39 25 25 ...

Page 117: ... Use the numeric buttons to enter the two digit code assigned to the fax number Ex The number registered under that coded speed dialling code is displayed If you make a mistake while dialling press the STOP button Then press CODED DIAL and enter the correct code If no fax number is assigned to the code you enter the LCD displays NO TEL If this happens make sure you entered the correct code and tha...

Page 118: ...atically If an error occurs during sending the MultiPASS C50 will print an error report If this happens try sending the fax again See Faxing Problems on page 8 12 for details about errors N You can also use coded speed dialling to send a document to more than one location at a time For details see Sequential Broadcasting on page 4 18 ...

Page 119: ...groups from your PC refer to the MultiPASS Desktop Manager User s Guide Creating Groups for Group Dialling The numbers you use in a group must already be stored under one touch speed dialling buttons or coded speed dialling codes Each group is stored under a one touch speed dialling button or a coded speed dialling code Create groups for group dialling as follows 1 Press FUNCTION 2 Press or to sel...

Page 120: ...ded speed dialling code can store either a name and number for speed dialling or a group Be careful not to override speed dialling numbers and names when creating and registering groups If you wish to register a group under a one touch speed dialling button or coded speed dialling code already registered for speed dialling or if you want to re enter a group you must delete the previous information...

Page 121: ...gistered under the group by pressing the button If you want to delete one of these numbers from the group press ERASING END is displayed and then the START COPY button If you want to delete all numbers in the group press repeatedly until all numbers are deleted and then press the START COPY button Deleting all numbers will cancel the group If you want to add a number to the group press the one tou...

Page 122: ...e 2 56 for details on entering letters You can enter up to 16 characters for the name 9 Press START COPY 10 To enter additional group repeat steps 5 to 9 or If you have finished registering groups press STOP to return to standby mode 14 38 FaxOnly CANON GROUP 1 1 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PQRS 9 WXYZ 0 NAME ...

Page 123: ... and start again N You can make up to 55 groups If you press a one touch speed dialling button or coded speed dialling code that has no group or fax number registered under it the LCD displays NO TEL Make sure you pressed the correct one touch speed dialling button or entered the correct coded speed dialling code and that the group you want has been registered correctly under that button or code A...

Page 124: ...3 22 Speed Dialling Chapter 3 ...

Page 125: ...Documents 4 8 Manual Sending Via the Handset 4 8 Memory Sending 4 10 Cancelling Sending 4 12 Removing the Document From the Automatic Document Feeder ADF 4 13 Redialling 4 15 Manual Redialling 4 15 Automatic Redialling With Memory Sending 4 15 Cancelling Automatic Redialling 4 16 Sequential Broadcasting 4 18 Sending a Document to More Than One Destination 4 18 Sending a Document Using Group Dialli...

Page 126: ...Line 4 24 Using Alternative Telephone Networks UK only 4 25 Attaching the M Label 4 25 Registering an Alternative Telephone Network 4 26 Sending With an Alternative Telephone Network 4 27 Registering Speed Dialling With the M Button 4 28 If a Power Cut Occurs 4 29 Memory Clear Report 4 29 ...

Page 127: ...ent The MultiPASS C50 has three resolution settings STANDARD resolution 8 pels mm 3 85 lines mm is adequate for most text documents FINE resolution 8 pels mm 7 7 lines mm is suitable for documents with fine print smaller than the print in this sentence PHOTO resolution 8 pels mm 7 7 lines mm with halftone is for documents that contain photographs With this setting areas of the document that contai...

Page 128: ...n brightness between the lightest and darkest parts of a printed document You can adjust the contrast the MultiPASS C50 uses for sending faxes DARKER STANDARD or LIGHTER through the operation panel of the MultiPASS C50 or through the MultiPASS Desktop Manager STANDARD is the default and is adequate for most documents To darken a light original choose DARKER to lighten a dark original use LIGHTER 1...

Page 129: ...pears 5 Press or to select the scanning contrast you want You can select STANDARD DARKER or LIGHTER You can cancel and return to standby mode by pressing the STOP button any time before pressing the START COPY button in step 6 6 Press START COPY to save your selection then press STOP to return to standby mode 14 38 FaxOnly STANDARD SCAN CONTRAST 1 2 1 2 ...

Page 130: ...emory sending allows you to send a document easily and quickly This method of sending scans the document into memory and as the first page of a multipage document is being scanned the MultiPASS C50 already begins calling the other party and transmitting the information even as the remaining pages are being scanned To use memory sending you load the document dial the fax number and press the START ...

Page 131: ...u have registered the number you want to send to See Chapter 3 Speed Dialling for details on registering and using one touch speed dialling Coded speed dialling Press CODED DIAL and enter the two digit code 00 to 49 under which you have registered the number you want to send to See Chapter 3 Speed Dialling for details on registering and using coded speed dialling PC dialling Dial a fax number from...

Page 132: ...ssions N Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF Once the document is loaded the LCD display shows the following Currently used image memory Current resolution Standby to scan If necessary you can adjust the resolution and contrast See page 4 3 for details 2 L...

Page 133: ...the fax ask the person to press the start button on their fax or set their fax machine to receive Then press START COPY on the MultiPASS C50 and hang up The LCD displays TX and the transmission number TX RX NO N Be sure to press the START COPY button before you hang up or you will disconnect the call TX RX NO 0012 TX ...

Page 134: ...nd at the same time send another fax receive a fax or print a document Follow the instructions below to send a document with memory sending N Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF Once the document is loaded the LCD display shows the following Currently used...

Page 135: ...f pages it has scanned The number you dialled The display continues to show these displays while the fax is sending When the MultiPASS C50 finishes sending the fax the display shows the TRANSMITTING OK message N The transaction number TX RX NO is a unique number the MultiPASS C50 assigns to the document you are sending or receiving and is used to identify the document in transaction reports If an ...

Page 136: ...the following appears in the display 2 To cancel sending press If you change your mind and want the unit to continue sending press the button The MultiPASS C50 will continue sending normally N After you cancel a fax you may need to open the operation panel to remove the document from the Automatic Document Feeder ADF See Removing the Document From the Automatic Document Feeder ADF on the following...

Page 137: ... document out without opening the operation panel or you might tear or smudge the document 1 Open the operation panel by gently pulling it toward you 2 Remove the jammed page by pulling it in either direction N If the paper does not pull out easily do not force it Contact your local authorised Canon dealer or the Canon help line ...

Page 138: ...es Chapter 4 3 When you are finished close the operation panel by pressing it down from the centre as shown N Be sure to close the operation panel until it locks into place Otherwise the unit will not function properly ...

Page 139: ...l the fax number again if the receiving fax machine does not answer if the line is busy or if an error occurs during sending You can also control how many times the MultiPASS C50 will redial the number how long it will wait between dialling attempts and how much of the fax the MultiPASS C50 will resend if an error occurs For instructions see the MultiPASS Desktop Manager User s Guide When automati...

Page 140: ...e MultiPASS C50 displays BUSY NO SIGNAL if the unit is set not to print a report If this happens try sending again later Cancelling Automatic Redialling Automatic redialling cannot be cancelled with the STOP button while the unit is waiting to redial To cancel automatic redialling do the following 1 Wait until the MultiPASS C50 begins redialling 2 Press STOP The MultiPASS C50 asks you to confirm t...

Page 141: ...s Ex The unit then prints an error report if set to print one N If the Automatic Report setting in the Send Fax tab of the MultiPASS Desktop Manager is set to off the error report will not be printed out For details on changing the setting refer to the MultiPASS Desktop Manager User s Guide PRINTING REPORT TX RX NO 0002 TX RX CANCELLED ...

Page 142: ...de one destination that you dial manually using the numeric buttons To send a fax using sequential broadcasting do the following N Be sure to adjust the document feed lever before loading your document See page 6 5 for details 1 Prepare the document and load it face down into the Automatic Document Feeder ADF If necessary you can adjust the resolution and contrast See page 4 3 2 Enter up to 57 fax...

Page 143: ...e MultiPASS C50 to begin sending automatically The MultiPASS C50 then scans the document into memory and begins sending it to the destinations in numerical order starting with the coded speed dial numbers then the one touch speed dial numbers and finally the manual number N If the MultiPASS C50 s memory becomes full while scanning your document MEMORY FULL appears in the LCD If this happens remove...

Page 144: ...r under the R button so that you only have to press the FUNCTION and R buttons before dialling the telephone or fax number you wish to reach Follow the instructions below for registering the R button Registering the Access Type and the Outside Line Number Under the R button Follow these steps for registering the access type and the outside line number under the R button 1 Press FUNCTION 2 Press or...

Page 145: ...s Ex You can enter up to 19 digits for the outside line access number 8 Press PAUSE 9 Press START COPY then press STOP to return to standby mode If you selected EARTH CONNECTION or HOOKING in step 5 7 Press START COPY then press STOP to return to standby mode Users in Australia cannot select EARTH CONNECTION 14 38 FaxOnly 14 38 FaxOnly 123456P 123456 EARTH CONNECTION HOOKING PREFIX 1 2 1 2 ABC 3 D...

Page 146: ...e number 2 To enter a pause within a number press PAUSE To enter a pause at the end of a number press the REDIAL PAUSE button and then press the START COPY button A pause entered within a number p is two seconds long UK only If necessary you can adjust the length of a pause within a number See page 2 69 for more details To make a longer pause within a number press the REDIAL PAUSE button again Eac...

Page 147: ...umber until dial tone detection is required Ex 2 Press FUNCTION 3 When a dial tone detection is required press D T Where the dial tone is inserted you will see a small dot During dialling this is where the unit waits for the dial tone 4 Use the numeric buttons to enter the remainder of the number This feature is ineffective in the UK Hong Kong Australia New Zealand Singapore and Malaysia 1 2 ABC 3...

Page 148: ...ng the TONE button will be dialled using tone dialling 3 When you have finished hang up the handset N When registering one touch speed dialling and coded speed dialling numbers if you enter the TONE button after the number you will switch to tone dialling after the phone connection is made Example Operation Display After the number 123456 is dialled it will pause for six seconds ppp to allow the o...

Page 149: ... to such a service you can save money on most long distance international communications The procedures described in this section show you how to use your unit with the 2300 Service of Mercury Communications Limited For details on using your unit with alternative telephone services contact your Canon authorised representative Attaching the M Label Before operating the unit attach the M label to he...

Page 150: ... START COPY again and use the numeric buttons 0 9 to enter the ID code Ex This code is given to you by Mercury Telecommunications Limited If your access code is 132 you do not have to enter the ID code Go on to the next step Your code can be up to 20 digits long pauses are unnecessary If an ID code is already registered you will see a string of asterisks on the display 7 Press START COPY then pres...

Page 151: ...MultiPASS C50 automatically dials the access code and ID code registered under the M button Next the unit dials the number of the party you are calling and connects the call N In order to protect your codes the access code and ID code are not printed on activity reports If M KEY SETTING is set to ON the button 6 cannot be used for one touch speed dialling If you try to register a number for one to...

Page 152: ...e you can register them under speed dialling numbers 1 While you are registering a number for one touch or coded speed dialling and you come to a step that asks you to enter the number of the other party press FUNCTION then press M 2 Use the numeric buttons to enter the number Ex 3 Continue with the procedure for registering one touch or coded speed dialling numbers Once you have registered the M ...

Page 153: ...are one or more documents in the image memory when the power is cut off the LCD will display PRINTING REPORT when the power is restored If there is no paper in the sheet feeder at this time the LCD will also display LOAD PAPER If this happens load paper in the sheet feeder press the START COPY button and wait for the unit to print the Memory Clear Report You will be unable to send documents or rec...

Page 154: ...4 30 Sending Faxes Chapter 4 ...

Page 155: ...ering Machine ANS MACHINE MODE 5 9 Using the MultiPASS C50 With an Answering Machine 5 9 Network FAX TEL Switching Australia Only 5 10 Setting the Unit for Network Switch 5 10 Network Switch System Operation 5 10 Network FAX TEL Switching New Zealand Only 5 11 Setting the Unit for Network Switch 5 11 Network Switch System Operation 5 11 Documents Received in Memory 5 12 Messages Displayed When Doc...

Page 156: ...ery call whether phone or fax and you must press the START COPY button to begin receiving a fax FAX ONLY MODE Use this mode if the MultiPASS C50 will be connected to a separate telephone line used only for transmitting faxes The MultiPASS C50 answers all calls but accepts only those from fax machines and disconnects all others ANS MACHINE MODE Use this mode if you plan to connect an answering mach...

Page 157: ...e mode setting 2 If you want to change the receive mode press RECEIVE MODE repeatedly until the mode you want appears After about five seconds the MultiPASS C50 returns to standby mode and displays the time and the new receive mode 14 38 FaxOnly 14 38 Manual 14 38 FaxTel 14 38 AnsMode FAX ONLY MODE MANUAL MODE Fax Tel Mode ANS MACHINE MODE FAX ONLY MODE RECEIVE MODE RECEIVE MODE ...

Page 158: ...tens for FAX TONE For 8 sec FAX TONE detected FAX TONE is not detected Document received automatically MultiPASS C50 starts ringing Pick up the handset to talk If you do not pick up the handset within 22 seconds Default Action if No Answer to Telephone Choose between Receive factory default setting and Disconnect Disconnect Receive Factory default setting FAX TONE is detected and the MultiPASS C50...

Page 159: ...N Not all fax machines are capable of sending a FAX TONE For those cases you can set your MultiPASS C50 to switch to receive mode automatically and start receiving the document If no document comes in it disconnects after approximately 35 seconds See the MultiPASS Desktop Manager User s Guide for instructions on setting this switch If the MultiPASS C50 runs out of paper or if its BJ cartridge runs...

Page 160: ...ear a person s voice 2 Start your conversation If the caller wants to send a document after talking to you wait on the line until you hear a slow beep then press START COPY to begin receiving the document If you hear a slow beep or silence 2 A fax machine is trying to send you a document Press START COPY on the MultiPASS C50 or Enter the two digit ID code from the extension phone then hang up The ...

Page 161: ...ng your answering machine from a remote telephone the security code for this function may be the same as the two digit ID code described above If so make sure you change the MultiPASS C50 s two digit ID code to make it distinct from the answering machine s security code See the MultiPASS Desktop Manager User s Guide for instructions on changing the two digit ID code ...

Page 162: ...ssumes all incoming calls are from fax machines sending documents It receives the documents automatically and disconnects all voice calls In FAX ONLY MODE you can control whether or not the MultiPASS C50 rings when it receives a fax call by enabling or disabling the Silent Receive setting with the MultiPASS Desktop Manager However please note that even if you enable this setting the MultiPASS C50 ...

Page 163: ...C50 If you do subscribe to an answering service you may want to dedicate a separate line for fax communication only and connect that line to the MultiPASS C50 Using the MultiPASS C50 With an Answering Machine Follow these guidelines in using the MultiPASS C50 with an answering machine Set the answering machine to answer on the first or second ring If the MultiPASS C50 runs out of paper or ink in A...

Page 164: ...ork Switch For details see the MultiPASS Desktop Manager User s Guide Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal telephone line When you receive calls however the unit will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally ...

Page 165: ...ide Network Switch System Operation The procedure for using the network switch system is almost the same as when using the unit over a normal telephone line When you receive calls however the unit will respond slightly differently as described below When you hear the telephone call ring pattern Pick up the handset and talk normally If you hear a slow beep it means the call is from a fax machine tr...

Page 166: ...nd delete them from memory Messages Displayed When Documents are Received in Memory If the MultiPASS C50 receives a document into its memory the LCD displays one of the following messages These messages show the action you must take to correct the problem Cause The BJ cartridge ran out of ink or is not installed properly Action Make sure the cartridge is installed properly and install a new one if...

Page 167: ...C50 ran out of paper Action Add paper to the sheet feeder and press the STOP button See Loading Print Media for Automatic Feed on page 2 45 Cause A paper jam occurred Action Clear the jam then press the STOP button See Paper Jams on page 8 6 CLEAR PAPER JAM LOAD PAPER ...

Page 168: ...ring them to your PC do not turn on your PC and follow these steps 1 Press FUNCTION 2 Use or to select FILE PRINT 3 Press START COPY The MultiPASS C50 then prints all received faxes currently in memory N When you print the fax it is erased from memory and can no longer be transferred to the PC FILE PRINT FUNCTION FUNCTION 1 2 ...

Page 169: ...r information or other settings making copies or printing If your MultiPASS C50 is set to print received faxes the faxes are stored in memory if they arrive while you are making copies or printing Then as soon as you finish making copies or printing the MultiPASS C50 automatically prints the fax If you are entering registration information the fax is printed as soon as it is received and does not ...

Page 170: ...5 16 Receiving Faxes Chapter 5 Cancelling an Incoming Fax To cancel an incoming fax follow this procedure 1 Press STOP 2 Press to stop receiving or to resume receiving the fax CANCEL YES NO ...

Page 171: ...into the MultiPASS C50 for faxing copying or scanning and tells how to make copies Scanning Documents 6 2 Types of Documents You Can Scan 6 2 Effective Image Size 6 4 Selecting Automatic Manual Document Feed 6 5 Loading Documents for Automatic Feed 6 6 Loading Documents for Manual Feed 6 10 Adding Pages to the Document in the Automatic Document Feeder ADF 6 12 Making Copies 6 13 ...

Page 172: ...Caere WordScan This chapter describes the types of documents you can scan and how to load the documents for scanning For instructions on faxing a scanned document see Chapter 4 Sending Faxes For instructions on using the MultiPASS Desktop Manager to scan documents see the MultiPASS Desktop Manager User s Guide For information on using other applications to scan documents or process images refer to...

Page 173: ...llowing in the MultiPASS C50 Remove all staples paper clips or any other fasteners before loading the document into the Automatic Document Feeder ADF Make sure any glue ink or correction fluid on the paper is completely dry before loading the document into the Automatic Document Feeder ADF If you have a document that will not feed into the MultiPASS C50 properly make a photocopy of the document th...

Page 174: ...Size The MultiPASS C50 does not scan the areas within the maximum margins of 4 5 mm on either side of the sheet and 4 0 mm on the top and bottom Make sure your document s text and graphics do not extend into these margins A4 MAX 4 5 mm MAX 4 0 mm MAX 4 0 mm MAX 4 5 mm ...

Page 175: ...t the requirements on page 6 2 However if you have difficulty sending with this setting or find that several sheets feed into the Automatic Document Feeder ADF at the same time try using manual feed For documents that do not meet the requirements on page 6 2 use manual document feed and load one sheet at a time These documents include very thick or thin paper small documents postcards business car...

Page 176: ... and Making Copies Chapter 6 Loading Documents for Automatic Feed 1 Make sure the document feed lever is set to automatic document feed 2 If the document has multiple pages tap it on a flat surface to even the stack s edges ...

Page 177: ...opies 6 7 Scanning Documents and Making Copies 3 Adjust the document guides to the width of the document 4 Gently insert the document face down top of the document towards you into the Automatic Document Feeder ADF until you hear a beep A4 LTR ...

Page 178: ...6 8 Scanning Documents and Making Copies Chapter 6 The document is now ready for scanning The MultiPASS C50 automatically feeds the pages one by one from the bottom of the stack ...

Page 179: ...the edges 2 Slant the stack so that its front edge is bevelled as shown below then insert the stack into the Automatic Document Feeder ADF N If you have further trouble with page jams while feeding see Jams in the Automatic Document Feeder ADF on page 8 6 You cannot feed a multipage document of thick media such as postcards or business cards Wait until all pages of your document have been scanned ...

Page 180: ...is set to manual document feed N When using manual feed use a carrier sheet to avoid scratching the surface of important documents photographs for example 2 Adjust the document guides to the width of the document A4 LTR 6 10 Scanning Documents and Making Copies Chapter 6 ...

Page 181: ...and Making Copies 6 11 Scanning Documents and Making Copies 3 Gently insert the document face down top of the document towards you into the Automatic Document Feeder ADF until you hear a beep The document is now ready for scanning ...

Page 182: ... 20 A4 size 20 letter size or 10 legal size pages at a time 75 90 g m2 paper between 0 08 and 0 13 mm thick If your document has more pages than this you can add pages while the MultiPASS C50 is scanning as follows 1 Wait until the last sheet in the Automatic Document Feeder ADF starts feeding 2 Load up to 20 additional sheets 10 legal size Insert the first new page so that it overlaps the last pa...

Page 183: ...re the document and load it face down into the Automatic Document Feeder ADF Once the document is loaded the LCD display shows the following Currently used memory Current resolution for fax sending Standby to scan 2 Press START COPY The display now shows COPY the reduction size the copy will be printed at the default is 100 and the number of copies the default is 1 3 To change the copying resoluti...

Page 184: ... dpi Use COLOR SNAPSHOT when scanning photos that are less than 102 mm wide The resolution is 360 360 dpi Colour copying speeds are as follows COLOR FINE resolution A4 size page 9 minutes 44 seconds COLOR DRAFT resolution A4 size page 6 minutes 3 seconds Use COLOR SNAPSHOT resolution 102 152 mm photograph 3 minutes 51 seconds You cannot use the BC 22 22e Photo Colour BJ cartridge nor the BC 29F Fl...

Page 185: ...an error occurs during copying the message START AGAIN appears in the display and you will need to reload the document and start copying again N If MEMORY FULL appears in the display while you are making multiple copies of a document you will not be able to use the multiple copy feature for copying the document Instead you will need to make single copies of the document as many times as required T...

Page 186: ...6 16 Scanning Documents and Making Copies Chapter 6 ...

Page 187: ... to prepare the print media and gives some advice on printing with colour Paper Handling 7 2 Selecting Paper Types 7 2 Printing on Envelopes 7 2 Some Advice for Colour Printing 7 6 Selecting Paper and Other Print Media 7 6 Understanding Your Application s Capabilities 7 6 Understanding Your Computer s Monitor and Colour 7 7 Improving Print Speed 7 8 Controlling Printing Costs 7 9 ...

Page 188: ...velopes The MultiPASS C50 s sheet feeder can hold up to 10 envelopes European DL envelopes and U S Commercial No 10 COM10 envelopes are recommended You may be able to stack envelopes of other sizes in the sheet feeder but Canon cannot guarantee consistent performance on envelope sizes other than DL or Commercial No 10 Avoid printing on any of the following as they can cause jams or smears or damag...

Page 189: ...wn firmly on the envelopes edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the flap 2 Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently FLAP PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP ...

Page 190: ...t curled 4 Open the printer cover by grasping the document guides and lifting to make sure the paper thickness lever is set properly For more details see Adjusting the Paper Thickness Lever on page 2 42 5 Close the printer cover DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE FLAP ...

Page 191: ... of envelopes into the sheet feeder until it stops Align the paper guide with the left edge of the stack The MultiPASS C50 is now ready to print envelopes CAN ON INC TAMA GAWA PLANT 3 16 1 SHIMO NOGE TAKAT UKU KAWA SAKI S HI KANAG AWA 213 JAPAN PHON E 044 811 2 111 PA R AV ION ...

Page 192: ...ning you can overuse colour and actually detract from the document s content Selecting Paper and Other Print Media Selecting the right print media is crucial for achieving the best possible print quality See Selecting the Print Media on page 2 37 for guidelines to help you choose the right media for your particular print requirements N If you use coated paper the colours may print out differently ...

Page 193: ...ution and by the number of different colours they can display The following factors can affect how well the colours on your printed page match the colours displayed on your monitor Monitors create the colours they display by combining red green and blue at different intensities Printers create colours by combining overlaying dots of cyan yellow magenta and black in a variety of combinations with v...

Page 194: ...n off any screen savers or other memory resident applications Limit the number of colours you use Use smaller graphics and more white space in your documents When printing presentation graphics use only the MultiPASS C50 s primary colours black cyan magenta and yellow Use Draft mode printing when not producing a final copy Use plain paper and set the Media Type to Plain Paper on your PC This sets ...

Page 195: ... graphs and charts set the fill option to coloured hatch patterns instead of solid colours Hatch patterns require less ink Use lighter colours that incorporate more white space For example use pink instead of red The MultiPASS C50 produces light colours by alternating coloured dots with white unprinted dots and so uses less ink Avoid full colour backgrounds If you must use one do not set the backg...

Page 196: ...7 10 Printing From Your PC Chapter 7 ...

Page 197: ... Document Feeder ADF 8 6 Jams in the Sheet Feeder 8 8 Problems Feeding Paper into the Sheet Feeder 8 9 Faxing Problems 8 12 Sending Faxes 8 12 Receiving Faxes 8 14 Telephone Problems 8 17 Copying Problems 8 18 Printing Problems 8 19 Print Quality Problems 8 24 Colour Printing and Copying Problems 8 26 General Problems 8 29 Error Codes Messages and Solutions 8 30 ...

Page 198: ...t the problem For example many printing problems are related to how your software interacts with the MultiPASS C50 If you were having trouble printing but found that your MultiPASS C50 could make copies correctly you would know that the problem was with your computer software or cables and not with the MultiPASS C50 itself C If the MultiPASS C50 makes strange noises or emits smoke or strange smell...

Page 199: ...Canon dealer or the Canon help line make sure you have the following information about your MultiPASS C50 The unit s name MultiPASS C50 The MultiPASS C50 s serial number on a label on the back of the MultiPASS C50 The MultiPASS C50 s ROM version number to find this contact the Canon help line The MultiPASS Desktop Manager version number see the MultiPASS Desktop Manager User s Guide Where you purc...

Page 200: ...a fax using ECM 8 13 Errors occur frequently while sending faxes 8 14 The MultiPASS C50 cannot receive faxes automatically 8 14 The MultiPASS C50 will not switch between telephone and fax calls automatically 8 15 The MultiPASS C50 will not receive faxes manually 8 15 The print quality is poor 8 16 The MultiPASS C50 cannot receive faxes using ECM 8 16 Nothing prints 8 16 Received faxes are blotched...

Page 201: ...ears jagged 8 24 The printout has dots of ink splashed on it 8 24 The printout has white streaks or missing dots 8 24 Output is faint 8 25 Printing takes too much time 8 25 The printout contains blurred or smudged ink 8 25 Colour Printing and Copying Problems Colours are missing and the output contains only black ink 8 26 Colours are broken or uneven 8 26 Colours generally print incorrectly 8 27 C...

Page 202: ...You do not need to unplug the MultiPASS C50 while clearing paper jams Jams in the Automatic Document Feeder ADF Use this procedure if the document in the MultiPASS C50 s Automatic Document Feeder ADF jams or misfeeds If this occurs the message CHECK DOCUMENT appears in the display 1 Press STOP N Do not try to pull the document out without opening the operation panel or you may tear or smudge the d...

Page 203: ... it Contact your local authorised Canon dealer or the Canon help line 4 Gently push the operation panel shut until it clicks 5 Press STOP to clear the error message 6 If you have a multipage document remove the entire document from the Automatic Document Feeder ADF and reload it following the instructions in Loading Documents for Automatic Feed on page 6 6 ...

Page 204: ...a for Automatic Feed on page 2 45 Make sure you push the paper to the back and right of the sheet feeder and that the stack is not higher than the paper limit mark D See page 2 47 for more details 3 Press STOP to clear the error message If the ALARM lamp is on press the RESUME button to clear the error message If you are printing from a Windows application follow the instructions displayed by the ...

Page 205: ...use Solution Paper does not feed The sheet feeder may Make sure the sheet feeder into the MultiPASS C50 contain too many sheets is not filled past the limit sheet feeder mark D See page 2 47 Paper may not be inserted Make sure paper is inserted in the sheet feeder correctly all the way into the sheet feeder See page 2 45 Printing is skewed Paper may not be stacked Make sure the stack of correctly ...

Page 206: ... not force the stack into the sheet feeder The sheet feeder may Load only one type of paper contain more than one at a time type of paper Make sure the paper you use meets the specifications for media in Appendix A Specifications Transparencies or back The sheets may not be loaded Make sure you load no print film do not feed correctly more than 50 sheets of correctly transparencies or 10 sheets of...

Page 207: ...ke sure there are no more than 10 envelopes in the sheet feeder The correct envelope size Make sure you select the may not be selected in your correct envelope size in the printer driver Paper Setting dialog box on your PC See the MultiPASS Desktop Manager User s Guide The envelopes may not Envelopes must be meet the MultiPASS C50 s European DL specifications 220 110mm or U S Commercial No 10 9 5 ...

Page 208: ...ave you have See page 2 58 pulse tone If you are not sure what type of line you have contact your local telephone company The document may not Remove the document stack have been set in the it and feed it into the Automatic Document Automatic Document Feeder ADF properly Feeder ADF again See page 6 6 The one touch or coded Check the content of the one speed dialling number you touch or coded speed...

Page 209: ...it back in If the problem persists contact your local authorised Canon dealer or help line Please note that any documents stored in memory will be erased when the MultiPASS C50 is unplugged Images on faxes The receiving fax machine Check the MultiPASS C50 received from the may not be working by making a copy If the MultiPASS C50 are properly copy is clear the problem spotted or dirty may be in the...

Page 210: ...ser s Guide Receiving Faxes Problem Possible cause Solution The MultiPASS C50 The MultiPASS C50 may not For the MultiPASS C50 to cannot receive faxes be set to receive faxes receive faxes automatically automatically automatically it must be in FaxOnly AnsMode or FaxTel mode See page 5 2 The MultiPASS C50 may Print out any documents have a document in stored in memory See page memory leaving little...

Page 211: ...essage See page 8 30 for a listing of the MultiPASS C50 s error messages Print an activity report and look for an error code See the MultiPASS Desktop Manager User s Guide The sheet feeder may Make sure the sheet feeder be empty has paper in it The sending fax machine In such cases you will have may not send the CNG to receive the document signal that tells the manually See page 5 6 MultiPASS C50 ...

Page 212: ...xes using may not support ECM not support ECM then the ECM ECM RX does MultiPASS C50 receives the not appear in the LCD fax in normal mode display when receiving without error checking ECM reception may not be Make sure the ECM option selected in the Receive Fax tab is selected See the MultiPASS Desktop Manager User s Guide Nothing prints The orange tape may not Be sure to remove the tape have bee...

Page 213: ... condition or you the unit receives faxes in the may have a bad connection Speed setting in the Receive Fax tab See the MultiPASS Desktop Manager User s Guide Telephone Problems Problem Possible cause Solution The MultiPASS C50 The telephone line may not Make sure the telephone cannot dial be connected properly line is securely connected to the MultiPASS C50 See page 2 16 The MultiPASS C50 may Mak...

Page 214: ...e sure the handset is be off its hook on its cradle The document may not be Make sure the document placed in the Automatic you are copying is set in the Document Feeder ADF Automatic Document Feeder correctly ADF properly and the LCD display shows DOCUMENT READY See page 6 6 Make sure the document feed lever is set correctly See page 6 5 for details The MultiPASS C50 may Print a document from your...

Page 215: ...y will show the time and receiving mode standby mode If the ALARM lamp stays on call your local authorised Canon dealer or the Canon help line Nothing prints The power cord may not be Make sure the power cord plugged in securely is plugged securely into the unit and into a wall outlet The interface cable may not Check the interface cable s be securely connected to the connections See page 2 14 Mul...

Page 216: ...12 The application you are Check the computer and the printing from may not be application to make sure set up properly they are configured correctly The application may not Make sure the Print Setup have the correct printer option in your application selected has MultiPASS C50 Printer Driver selected as the printer The printer driver may be Make sure the MultiPASS configured with the wrong C50 Mu...

Page 217: ...e out occurs Make sure the MultiPASS device time out when the PC sends data to C50 is plugged in and that the MultiPASS C50 but the its interface cable is securely MultiPASS C50 does not attached to the MultiPASS respond The MultiPASS C50 C50 and the PC Clear any may be unplugged not paper jams and make sure connected to the PC paper is loaded properly in or have a paper jam the sheet feeder The p...

Page 218: ...a type selected for the Media Type rather than Plain Paper See the MultiPASS Desktop Manager User s Guide Previous software settings Make sure the MultiPASS may not be cleared C50 was cleared of the previous software settings before the print job started See the application s documentation Printout does not Paper may not be loaded Make sure the paper is match paper size and aligned correctly in lo...

Page 219: ...continued Driver See the MultiPASS Desktop Manager User s Guide N If the print head prints on the platen clean the ink off the platen by launching Notepad and setting the application to print 2 or 3 blank sheets of paper The printout curls Your pages may include a Remove the printout large amount of ink as soon as it exits the MultiPASS C50 and let it dry then roll it in the direction opposite of ...

Page 220: ...per over and printing on the other side The print head nozzles Clean the print head See may be clogged page 9 9 Output appears jagged You may be using Draft Change the resolution to mode 180 dpi which can standard on your PC See give output a jagged look the MultiPASS Desktop Manager User s Guide The printout has dots The print head nozzles may Clean the print head See of ink splashed on it be clo...

Page 221: ...de print quality or Fine mode See the MultiPASS Desktop Manager User s Guide Printing takes too You may be using Fine Try using Standard mode much time mode See the MultiPASS Desktop Manager User s Guide The printout contains The medium you are using Use only print media blurred or smudged ink may not be supported by specified in Selecting the the MultiPASS C50 Print Media on page 2 37 You may be ...

Page 222: ...colour use Colour On Screen Matched Colour See the MultiPASS Desktop Manager User s Guide The colour BJ cartridge may Print the NOZZLE CHECK not be working properly test pattern to make sure the Colour BJ cartridge and ink tanks are firing correctly See page 9 8 An ink tank may be Replace empty ink tanks empty as needed See page 9 17 The print head unit may Clean the print head See need cleaning p...

Page 223: ...y Make sure you selected not be selecting colour Colour or Screen Matched Colour on your PC See the MultiPASS Desktop Manager User s Guide The printer driver may Make sure you selected the not be selecting the right correct media type on the media PC See the MultiPASS Desktop Manager User s Guide N Some colours are impossible to match exactly though the MultiPASS C50 is designed to come as close a...

Page 224: ...PASS matching decrease the C50 uses CMYK Cyan amount of magenta by 30 Magenta Yellow Black to produce a royal blue colour Thus the printed blue a mix of cyan and If you just want a nice blue magenta looks colour try cyan It prints darker and more purple beautifully and quickly than the blue on the and is available in almost monitor all applications that support colour See the MultiPASS Desktop Man...

Page 225: ...ower substituting another or by using a voltameter to test it for continuity The MultiPASS C50 will The MultiPASS C50 may have Replace the empty ink tank not print reports a BC 21 21e Colour BJ See page 9 17 cartridge installed and its black ink tank may be empty Nothing appears in the The MultiPASS C50 may not Check the plug and be sure LCD display be receiving power it is firmly plugged into the...

Page 226: ...em check their fax machine Contact the other party and have them send or receive the document using a G3 machine Set your MultiPASS C50 for your telephone line tone or pulse Contact the other party and have them check their fax machine You can also try to send the document manually For an overseas call add pauses to the registered number If you want to cancel the transmission press the STOP button...

Page 227: ...g from memory It took more than 32 minutes to send or copy a document Make a copy or print a document If the printout is light or blank replace the BJ cartridge Documents received in memory will then be printed automatically Replace the BJ cartridge and have the other party send the fax again Remove the document you are trying to send or copy and load it again Set the document feed lever to automa...

Page 228: ...and have them divide the document and send each part separately Use a copy machine to copy each page of the document and send the copy Send the fax scan the document or make a copy Faxes can take longer to receive when using ECM Try turning ECM off if you need to receive quickly or if you know your local telephone lines are in good condition Faxes can take longer to send when using ECM Try turning...

Page 229: ...dialling code that has a group registered in it The MultiPASS C50 is warming up The BJ cartridge is not installed properly Print out any documents that are stored in memory Then start the operation again See page 5 14 Divide the document and send each part separately If the memory contains any faxes you do not need to delete them Wait until the fax is sent The MultiPASS C50 continues to send the f...

Page 230: ...the STOP button to cancel the transmission When the MultiPASS C50 sends or receives a fax it assigns a unique identification number to it Add paper to the sheet feeder change the BJ cartridge or clear the paper jam as needed Print the document from memory by pressing the STOP button Print the file from the PC Start the procedure again from the beginning Write the number down if you will need it la...

Page 231: ...d Cleaning the MultiPASS C50 9 2 Cleaning the MultiPASS C50 s Exterior 9 2 Cleaning the MultiPASS C50 s Interior 9 2 Cleaning the Scanner Components 9 4 Maintaining BJ Cartridges 9 8 Printing the Nozzle Check Pattern 9 8 Cleaning and Testing the BJ Cartridge Print Head 9 9 When to Replace the BJ Cartridge 9 10 Replacing the BJ Cartridge 9 12 Replacing an Ink Tank in the BC 21 21e Colour BJ Cartrid...

Page 232: ... to send your document again once you finish cleaning the unit Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Cleaning the MultiPASS C50 s Exterior Clean the MultiPASS C50 s outer casing as follows 1 Disconnect the power cord from the MultiPASS C50 2 Wipe the MultiPASS C50 s exterior with a clean soft lint free clo...

Page 233: ...S C50 1 Disconnect the power cord from the MultiPASS C50 2 Open the printer cover by grasping the document guides and lifting 3 Use a clean soft dry lint free cloth to remove any ink or paper debris from the unit s interior especially around the platen Be careful not to touch the cartridge 4 Check the small black rollers If they are dirty clean them with a soft dry toothbrush 5 When finished close...

Page 234: ...ing components as explained here N When you unplug the unit any faxes stored in memory will be erased Be sure to print out any documents received in memory before unplugging the unit See pages 5 12 to 5 14 1 Disconnect the power cord from the MultiPASS C50 2 Open the operation panel by gently pulling it towards you ...

Page 235: ...nd scanning glass Use a clean soft lint free cloth moistened with water to clean the the white sheet and scanning glass then wipe them with a soft dry lint free cloth N If the scanning components are dirty the documents you send or print will also be dirty Be sure to use a soft cloth to avoid scratching the components C Do not use tissue paper Dust from the tissue paper causes static electricity S...

Page 236: ...he shaded areas of the operation panel and the unit Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send 5 Use a soft dry clean cloth to wipe up paper dust around the rollers ...

Page 237: ...ntaining Your MultiPASS C50 6 When you are finished close the operation panel by pressing it down from the centre as shown N Be sure to close the operation panel until it locks into place or the unit will not function properly 7 Plug the unit back in ...

Page 238: ...he nozzle check pattern to test the BJ cartridge installed in the MultiPASS C50 This pattern shows if each print head nozzle is operating properly 1 Press FUNCTION 2 Use or to select NOZZLE CHECK 3 Press START COPY The MultiPASS C50 prints the nozzle check pattern If results are unsatisfactory clean the print head as described on the next page and then print the nozzle check pattern again If resul...

Page 239: ...nsity contrast and printing speed For instructions see the MultiPASS Desktop Manager User s Guide Try this before cleaning the print head C Cleaning the print head uses a small amount of ink Cleaning too often significantly reduces the amount of ink in the cartridge so clean only when necessary 1 Make sure the MultiPASS C50 is plugged in 2 Press FUNCTION 3 Use or to select HEAD CLEANING 4 Press ST...

Page 240: ...olour printouts appear to be missing a colour even after you have cleaned the print head five times as described above In addition If you are using the BC 21 21e Colour BJ cartridge and your output is blank one of the ink tanks is probably empty and needs to be replaced Print the NOZZLE CHECK test pattern to check whether the BJ cartridge needs replacing or not See page 9 8 for details If the mess...

Page 241: ... BJ cartridges the BC 21 21e Colour BJ cartridge the BX 20 Black BJ cartridge the BC 22 22e Colour Photo BJ cartridge and the BC 29F Fluorescent BJ cartridge are designed specifically for Canon s colour BJ printers and are the only ones Canon recommends Also the BCI 21 Colour and BCI 21 Black ink tanks are designed specifically for the BC 21 21e Colour BJ cartridge and are the only ones Canon reco...

Page 242: ...s to the centre of the unit 3 Open the printer cover by grasping the document guides and lifting C Do not try to move the cartridge holder manually or you may damage the MultiPASS C50 The MultiPASS C50 includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move unplug the MultiPASS C50 and let it cool for several minutes When it has cooled plu...

Page 243: ...tal or circuit area on its side 4 Raise the green cartridge lock lever on the cartridge holder by gently pulling up on it 5 Remove and dispose of the old BJ cartridge or store it in the SB 21 BJ cartridge container PRINT HEAD DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE In k C artrid g e B C l 21 C o lo r M ade in Japan DO NOT TOUCH THE GUIDE RAIL DO NOT T...

Page 244: ...dge s protective packaging and remove the cartridge 7 Pull the orange cap off the cartridge s print head then remove the orange tape N Discard the cap and tape immediately Never attempt to re attach the cap or tape to the print head or you can adversely affect the ink s colour and flow ...

Page 245: ...cked into position C Do not try to move the cartridge holder manually or you will damage the unit 10 Close the printer cover then press CARTRIDGE The MultiPASS C50 beeps twice and the cartridge holder moves to its home position on the right side of the unit In k Cartrid ge BCl 21 Color Made in Japan In k C artrid ge B C l 21 B lack M ade in Japan In k C artrid g e B C l 21 C o lo r M ade in Japan ...

Page 246: ...r 9 C Do not unplug the MultiPASS C50 unless the cartridge holder is in its home position on the right If you unplug the unit while it is printing or move the ink cartridge from the home position the cartridge will not be capped and can dry out ...

Page 247: ...dge as follows 1 Make sure the MultiPASS C50 is plugged in 2 Press CARTRIDGE The cartridge holder moves to the centre of the unit C The MultiPASS C50 includes an automatic protection feature that helps keep it from overheating If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C50 and let it cool for several minutes When it has cooled plug it in again and p...

Page 248: ... Dispose of the ink tank properly You may want to place it in a plastic bag to keep any residual ink from spilling In k C artrid ge B C l 21 B lack M ade in Japan In k C artrid ge B C l 21 C olor M ade in Japan DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE Ink Cartridge BCl 21 Color Made in Japan Ink Cartridge BCl 21 Black Made in Japan Color BJ Cartridge B...

Page 249: ...ng Your MultiPASS C50 9 19 Maintaining Your MultiPASS C50 6 Take the new ink tank out of its bag and remove its orange cap C Be careful not to touch the bottom of the ink tank as you may get ink on your hands DO NOT TOUCH ...

Page 250: ...t unplug the MultiPASS C50 unless the BJ cartridge is in its home position on the right If you unplug the unit while it is printing or move the cartridge from the home position the cartridge will not be capped and may dry out In k Cartrid ge BCl 21 Color Made in Japan In k C artrid ge B C l 21 B lack M ade in Japan DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CA...

Page 251: ... using them the telephone line and the parallel cable to the PC 6 Remove the sending document support document support for scanned documents and output tray extension See Attaching Components on page 2 11 7 Remove the optional handset if you have attached it to the MultiPASS C50 See Appendix B 8 Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS C50 See Remo...

Page 252: ...9 22 Maintaining Your MultiPASS C50 Chapter 9 ...

Page 253: ...ecifications of the MultiPASS C50 are listed in this section General A 2 Plain Paper Fax A 3 Copier A 4 Telephone A 5 Printer A 6 Printable Area Papers A 7 Printable Area Envelopes A 8 Scanner A 10 Document Sizes A 11 PC Interface A 13 MultiPASS Desktop Manager for Windows A 13 ...

Page 254: ...2 pages LCD displays memory used Uses direct transmission when memory is full Liquid crystal display 16 1 Display languages English French Spanish Italian Finnish German Danish Swedish Dutch Norwegian Portuguese Slovene Czech and Hungarian Power source 200 240 V 50 60 Hz Power consumption Maximum approximately 48 0 W Minimum approximately 8 7 W standby mode Dimensions 400 365 205 mm W D H main uni...

Page 255: ... ECM MMR Resolution Fine mode 8 pels mm 7 7 lines mm Standard mode 8 pels mm 3 85 lines mm Automatic document 20 A4 or letter size sheets feeder capacity 10 legal size sheets Document sizes Maximum 216 1000 mm W L Minimum 210 148 mm Effective scanning 208 mm width Scanning image GENESIS Ultra High Quality Image processing Processing System UHQ Halftones 256 levels of grey Recording method Bubble J...

Page 256: ...et Switch Australia New Zealand only Report reference Activity report up to 20 transactions Non delivery report TTI Transmitter Terminal Identification Ink saver Economy mode for printing received faxes approximately doubles cartridge life Copier Scanning resolution FINE 8 pels mm 7 7 lines mm memory copy 360 360 dpi direct copy PHOTO 8 pels mm 7 7 lines mm with halftone memory copy 360 360 dpi di...

Page 257: ...utes 3 seconds COLOR SNAPSHOT mode 102 152 mm photograph 3 minutes 51 seconds Multiple copies Up to 99 copies of a black and white document 1 copy of a colour document Telephone Automatic FAX TEL switchover Answering machine connection CNG detecting signal no sound Optional handset connection Extension phone connection Remote reception by extension phone Default reception ID 25 Tone button Pause b...

Page 258: ...lain paper Coated paper Canon LC 301 and HR 101 Overhead projector film Canon CF 102 Back print film Canon BF 102 High gloss film Canon HG 101 Fabric sheet Canon FS 101 Glossy paper Canon GP 101 Envelope European DL or Commercial No 10 Paper weight 64 90 g m2 for automatic feed 90 105 g m2 for manual feed Line feed speed Approximately 60 ms line at 1 6 in line Printing speed BC 21 21e Colour BJ Ca...

Page 259: ...pending on the printing conditions 7 mm 0 28 for monochrome printing when not using the printer driver 4 mm 0 16 when printing from memory 16 mm 0 63 for monochrome and colour printing when using the printer driver 21 mm 0 83 for colour copying Legal size a 8 5 b 0 25 c 14 0 d 0 12 e 0 28 Letter size a 8 5 b 0 25 c 11 0 d 0 12 e 0 28 A4 size a 210 mm b 3 4 mm c 297 mm d 3 0 mm e 7 0 mm a b d c e b...

Page 260: ... Envelopes The shaded portion in the following figure shows the printable area for envelopes Printable area U S Commercial No 10 a 9 5 b 0 25 c 1 2 d 4 1 e 0 12 f 0 27 European DL a 220 mm b 6 4 mm c 10 4 mm d 110 mm e 3 0 mm f 7 0 mm e f d a b c ...

Page 261: ...opropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 Contents colour Glycerine 56 81 5 Ink tank yield BCI 21 Colour approx 100 pages tank at 7 5 coverage for each colour BCI 21 Black approx 150 pages tank at 7 5 coverage BC 22 22e Photo BJ cartridge Print head 64 nozzles for black 24 nozzles each for cyan magenta yellow Ink colours Black cyan magenta yellow Cartridge yield Approx 50 ...

Page 262: ...l size sheets Document sizes Maximum 216 1000 mm W L Minimum 80 45 mm Effective scanning 214 mm width Compatibility TWAIN Scanning speed B W Text 30 150 dpi 9 sec page 5 ms line B W Text 151 300 dpi 18 sec page 5 ms line B W Text 301 600 dpi 35 sec page 5 ms line Greyscale 30 150 dpi 13 sec page 7 ms line Greyscale 151 300 dpi 25 sec page 7 ms line Greyscale 301 600 dpi 78 sec page 11 ms line Colo...

Page 263: ...OX 1 METRE IN LENGTH 216 mm 80 mm 45 mm UP TO A MAXIMUM OF 32 MINUTES FOR EACH PAGE OR 1 METRE IN LENGTH 216 mm 148mm 210mm When the document feed lever is set to Automatic document feed When the document feed lever is set to Manual document feed Maximum Document Size Minimum Document Size Maximum Document Size Minimum Document Size Note that the scanning length may be shorter than the length of t...

Page 264: ...much of an A4 size document the MultiPASS C50 scans when faxing or scanning A margin of up to 4 5 mm on either side of the sheet and up to 4 0 mm on the top and bottom are outside the MultiPASS C50 s scanning area A4 MAX 4 5 mm MAX 4 0 mm MAX 4 0 mm MAX 4 5 mm ...

Page 265: ...patible PC 486 or faster processor i486 DX or faster recommended 8 MB of RAM 16 MB recommended 25 MB of free hard disk space Windows 95 Windows 98 Bidirectional parallel cable CD ROM Drive PC Fax Canon proprietary MultiPASS Desktop Manager for Windows Fax Telephone address book Fax Viewer Fax Log Fax distribution lists Real time MultiPASS C50 hardware status available through PC ...

Page 266: ...A 14 Specifications Appendix A ...

Page 267: ...x B Options This section describes the optional equipment available for use with the MultiPASS C50 Optional Handset B 2 Package Contents B 2 Attaching the Handset to Your Unit B 3 Control Panel and Functions B 6 Maintaining Your Handset B 8 ...

Page 268: ...information Package Contents Make sure you have the following items If anything is damaged or missing notify your Canon dealer immediately N The two screws with a plastic white head are not for use with the MultiPASS C50 You only need the two screws with plugs provided HANDSET HANDSET CRADLE SCREWS WITH PLUGS SCREWS NOT USED FOR THE MultiPASS C50 ...

Page 269: ...the Handset to Your Unit To attach the handset to your unit follow these steps 1 Use a screwdriver to remove the two covers on the left side of the unit 2 Remove the screws from the plugs and insert the plugs in the holes on the handset cradle ...

Page 270: ... you and the right side is placed against a wall This will allow you to insert the plugs without the unit moving 4 Insert the screws into the plugs and push them in with your finger N If you cannot push the screws in with your finger use a phillips screwdriver to push them in Do not screw them in as the screws may break Make sure the screws are inserted all the way into the plugs ...

Page 271: ...rd to the input jack marked on the left side of the unit C When carrying the unit do not lift it by the handset cradle as it may break N If you need to remove the handset cradle after it is installed use a small phillips screwdriver to remove the two screws ...

Page 272: ...um R E N capacity of 4 Your Canon unit has a R E N value of 1 unless otherwise stated and this handset also has a R E N value of 1 You can therefore use additional equipment with a total R E N value of up to 2 If the R E N value exceeds 4 the ringer volume will be reduced and one or more of the connected equipment may not function HOOK BUTTON q R BUTTON w RINGER SWITCH e TONE PULSE SWITCH RECEIVER...

Page 273: ...ming calls Set to HI LO or OFF according to your preference e Tone Pulse Switch The handset is designed to operate on both Multi Frequency Tone and Loop Disconnect Pulse telephone lines The tone pulse switch enables you to switch from tone dialling to pulse dialling or vice versa Contact your service provider for further information Use a pointed instrument to set this switch to P pulse dialling o...

Page 274: ...r handset in top working condition Do not leave your handset exposed to direct sunlight Do not install your handset in hot or humid conditions Do not spray aerosol polishes on your handset as they may enter the holes on your handset and cause damage Use a damp cloth to clean your handset ...

Page 275: ...es and make telephone calls using the Address Book See Registering Application program Software prepared for a specific function or set of functions Examples include word processing programs and the MultiPASS Desktop Manager Developers who make application programs include drivers that support different types of printers ASCII Acronym for American Standard Code for Information Interchange A set of...

Page 276: ...fax is still busy or does not answer the MultiPASS C50 waits the specified time and dials again If the fax still doesn t go through the MultiPASS C50 prints an activity report B Bi directional parallel interface port An interface connection that can send and receive signals For example when you print or send a fax from your computer data goes from your computer to the MultiPASS C50 when you scan o...

Page 277: ...s after it receives data from the host computer CMYK Acronym for cyan magenta yellow and black the four colours used in the standard colour model of the printing industry Refers to a method of specifying colour using CMYK colour values K is used for black because B is used to represent blue in RGB CNG Calling Tone This is a signal sent by fax machines to identify the call as an incoming document W...

Page 278: ...s speed Cursor The underline symbol you see on the LCD display when you register numbers and names in the MultiPASS C50 Press the arrow buttons to move the cursor D dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the unit adjusted for background noise Delayed sending The ability to send a document at a preset time in the future You do ...

Page 279: ...C50 sends a fax from memory E ECM Error Correction Mode The ability of your MultiPASS C50 to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line Do not use ECM if you need to send a document quickly and you are sure the other party ca...

Page 280: ...image data while reducing the amount of data that needs to be transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Graphic A written printed or electronically displayed symbol or drawing Also characters or text that have been generated by...

Page 281: ...et printer A nonimpact printer that ejects ink into paper to form characters The MultiPASS C50 has a special type of ink jet printer built in called a Bubble Jet printer Ink saver You can enable or disable economy printing ink saving feature when receiving faxes By enabling the INKSAVER mode ink consumption can be decreased by as much as fifty percent resulting in a longer effective cartridge life...

Page 282: ...rait orientation printing across the width of the page The term landscape is derived from pictures of the landscape which are usually horizontal in format Line feed A printer function that advances the paper one line Line weight The thickness of lines used in a graphic image or the stroke weight of text characters M Manual receiving A method of receiving faxes in which you answer all incoming call...

Page 283: ...indows software Canon s exclusive software package that allows you to use the MultiPASS C50 with your Windows software applications You must install the MultiPASS Desktop Manager to use your MultiPASS C50 as a printer scanner or PC fax N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Nonbleed A special mode in colour ...

Page 284: ...he direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Paper feed Refers to guiding a sheet of paper into the printer s paper path Parallel interface An interface that transmits multiple bits simultaneously usually in one byte segments Your MultiPASS C50 has a built in Centronics type...

Page 285: ...hat prevents the print head unit and ink cartridges from drying out or becoming clogged with dust Printable area The area of a sheet of paper on which a printer can reproduce text or graphics the printing area is smaller than the paper On this unit the printing area varies depending on the type of paper being used Printer driver Software that sends printing instructions to a printer in this case t...

Page 286: ...n get it back in a few moments and return to work R RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts RECEIVE MODE The button that controls how the MultiPASS C50 receives fax and telephone calls Receiving Receiving transmission is also defined as RX or Reception The MultiPASS C50...

Page 287: ...tab Registering A process by which you place fax or telephone numbers and names in the MultiPASS C50 s memory for automatic dialling so that you can save time dialling frequently called destinations See Address Book Regular dialling Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID The two digit code that enables you to manually activate a fax using an e...

Page 288: ...three primary colours used in the additive process to form a wide spectrum of colours ROM Read Only Memory You cannot modify this printer memory When the printer is turned off ROM memory remains intact In this unit the default settings and the resident fonts are stored in ROM Rotary pulse A telephone dialling system where a dial is rotated to send pulses to the telephone switching system When you ...

Page 289: ...ugh the phone line See also bps bits per seconds Serif Short lines crossing and embellishing the ends of a letter s main strokes Smoothing mode A printer mode in which the printer enhances the horizontal resolution of black ink The printer automatically initiates this mode to produce 720 360 dpi for black ink STANDARD A document setting for sending normal typewritten or printed documents containin...

Page 290: ...to Microsoft Windows 95 and Windows 98 It offers you the same font images both on computer displays and printer outputs TTI Transmit Terminal ID See Sender ID TWAIN Both a protocol and an application programming interface API that allows you to input image data directly from any source for example desktop and handheld scanners video capture boards digital cameras and other imaging equipment withou...

Page 291: ...nt characters of different designs Typestyle Refers to how the typeface appears slanted italic or upright U UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of grey along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity ...

Page 292: ...G 18 Glossary ...

Page 293: ...ting 2 65 Answering machine connecting 2 17 jack 2 17 2 21 mode 5 9 using 5 9 Answering Machine Mode Options setting 2 66 Application 7 6 Arrow buttons 2 25 Assembling unit 2 11 to 2 13 Attaching components 2 11 to 2 13 document support 2 12 ferrite core 2 14 2 15 M label 4 25 output tray extension 2 13 sending document support 2 11 Australia Network FAX TEL switching 5 10 AUTO REDIAL message 8 30...

Page 294: ...30 Button arrow 2 25 CARTRIDGE 2 25 CODED DIAL 2 24 D T 2 26 4 23 FUNCTION 2 25 M 4 25 4 27 4 28 numeric 2 24 one touch speed dial 2 24 PRINTER RESET 2 25 R 2 26 4 20 4 21 RECEIVE MODE 2 23 REDIAL PAUSE 2 24 RESOLUTION 2 23 RESUME 2 25 special function 2 24 2 25 to 2 26 START COPY 2 24 STOP 2 24 TONE 2 25 4 24 BX 20 Black BJ cartridge 2 6 2 29 C CALLING message 8 30 CALLING VOLUME setting 2 62 2 6...

Page 295: ...3 15 3 16 with sequential broadcasting 4 18 COLOR COPY MEDIA setting 2 67 2 69 2 72 Colour copier features 1 5 problems 8 26 to 8 28 Colour printing advice 7 6 features 1 6 monitors and 7 7 problems 8 26 to 8 28 selecting paper 7 6 Colour scanner features 1 7 COMMUNICATING PLEASE WAIT message 8 31 Company setting 2 63 Components 2 6 2 20 to 2 26 attaching 2 11 to 2 13 unpacking 2 5 Confirm before ...

Page 296: ...NGUAGE setting 2 62 2 70 2 72 Dithering 7 7 DOC TOO LONG message 8 31 8 32 Document adding pages 6 12 copying 6 13 to 6 15 guides 2 20 in memory 5 12 5 14 loading 6 6 to 6 11 problem 6 3 problems with 6 9 removing from ADF 4 13 4 14 scanning 6 2 to 6 12 Document feed lever 2 23 6 2 6 3 selecting 6 5 DOCUMENT READY message 8 32 Document support 2 6 2 20 attaching 2 12 Documentation 1 11 E ECM See E...

Page 297: ...5 3 using 5 4 5 5 FaxOnly display See FAX ONLY MODE FaxTel display See Fax Tel Mode Features colour copier 1 5 colour printer 1 6 colour scanner 1 7 fax 1 4 main 1 3 to 1 7 telephone 1 5 Feeding problems 8 9 to 8 11 Ferrite core 2 6 attaching 2 14 2 15 FILE PRINT setting 2 67 2 70 5 14 Film Back Print Film BF 102 2 38 High Gloss Film HG 101 2 39 FS 101 See Fabric Sheets FS 101 FUNCTION button 2 25...

Page 298: ...wering machine 2 17 2 21 handset 2 17 2 21 telephone 2 17 2 21 telephone line 2 16 2 21 Jams Automatic Document Feeder ADF 8 6 8 7 sheet feeder 8 8 K Keypad setting 2 62 KEYPAD VOLUME setting 2 62 2 68 2 71 L Lamp ALARM 2 24 LC 301 See Bubble Jet Paper LC 301 LCD display 2 23 messages 8 30 to 8 34 Letters editing 2 57 entering 2 56 2 57 Lifting unit 1 15 Line connecting 2 16 jack 2 16 2 21 LINE MO...

Page 299: ...mory Clear report 4 29 MEMORY FULL message 6 15 8 33 MEMORY FULL PLEASE WAIT message 8 33 Memory sending automatic redialling 4 15 4 16 cancelling 4 12 description 4 6 using 4 10 4 11 MEMORY USED nn message 8 33 Messages 5 12 5 13 8 30 to 8 34 MID PAUSE SET setting 2 63 2 69 2 72 Monitor 7 7 Multifunction 1 3 Multitasking 1 3 5 15 MultiPASS Desktop Manager 1 8 2 54 CD ROM 2 6 user s guide 1 11 2 6...

Page 300: ...handling 7 2 to 7 5 High Resolution HR 101 2 38 2 50 jams 8 6 to 8 8 loading 2 44 2 45 output guides 2 20 2 53 printable area 2 40 problems feeding 8 9 to 8 11 rest 2 20 selecting 2 37 Paper Size setting 2 65 Paper thickness lever 2 22 adjusting 2 35 2 42 2 43 setting 2 35 2 42 2 43 Parallel cable 2 6 connecting 2 14 2 15 Pause Duration setting 2 63 Pauses entering 4 22 PBX 4 20 PC connecting 2 14...

Page 301: ...solve 8 3 colour copying 8 26 to 8 28 colour printing 8 26 to 8 28 copying 8 18 faxing 8 12 to 8 17 feeding paper 8 9 to 8 11 general 8 29 index 8 4 8 5 paper jams 8 6 to 8 8 print quality 8 24 8 25 printing 8 19 to 8 23 telephone 8 17 Pulse line using tone dialling on 4 24 PUT IN CARTRIDGE message 5 12 8 33 R R button 2 26 registering 4 20 4 21 R Key setting 2 64 R KEY SETTING 2 64 2 69 4 20 REC ...

Page 302: ...g 2 65 Resolution changing 4 3 4 4 6 13 copying 1 5 6 14 printing 1 6 scanner 1 7 setting 4 3 RESOLUTION button 2 23 RESUME button 2 25 Ring Time setting 2 66 Ring Tone setting 2 66 ROLLER CLEANING setting 2 50 2 51 2 67 2 70 RX CALL LEVEL setting 2 62 2 69 2 72 S Safety instructions 1 14 to 1 16 SB 21 BJ Cartridge container 2 6 2 30 2 36 SCAN CONTRAST setting 2 64 2 68 4 4 4 5 Scanning components...

Page 303: ...ch 3 2 3 3 to 3 9 Speed setting 2 63 2 65 START AGAIN message 8 34 START COPY button 2 24 STOP button 2 24 Supplies 1 9 1 10 BJ cartridge 1 9 ink tank 1 9 photo kit 1 10 print media 1 9 Support See Customer support Switchboard 4 20 4 21 Symbols editing 2 57 entering 2 56 2 57 T T Shirt Transfers TR 101 2 39 Tank See Ink tank TEL LINE TYPE setting 2 58 2 59 2 63 2 69 TEL REGISTRATION setting 2 68 T...

Page 304: ...4 28 B T adaptor 2 6 2 17 M button 4 27 4 28 M label 2 6 4 25 Ultra High Quality 1 4 4 3 UNIT NAME setting 2 58 2 59 2 63 2 68 UNIT TELEPHONE setting 2 58 2 63 2 68 Unpacking unit 2 5 to 2 10 User information entering 2 54 2 58 to 2 60 USER SETTINGS 2 68 User s guide 1 11 2 6 MultiPASS Desktop Manager for Windows 1 11 2 6 type conventions 1 12 using 1 11 V Ventilation 2 3 2 4 Voltage 2 3 2 18 VOLU...

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