Canon MultiPASS C50, User Manual

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Chapter 8 Troubleshooting
8-15
Tr
oubleshooting
Problem Possible cause Solution
The MultiPASS C50 will The MultiPASS C50 may For the MultiPASS C50
not switch between not be in Fax/Tel Mode. to switch automatically
telephone and fax between telephone and
calls automatically fax calls, it must be in
Fax/Tel Mode. See page
5-2.
The MultiPASS C50 may Print out any documents
have a document in memory. stored in memory. See page
5-14.
An error may have Check the LCD display for
occurred during reception. an error message. See page
8-30 for a listing of the
MultiPASS C50’s error
messages.
Print an activity report and
look for an error code. See
the
MultiPASS Desktop
Manager User’s Guide .
The sheet feeder may Make sure the sheet feeder
be empty. has paper in it.
The sending fax machine In such cases, you will have
may not send the CNG to receive the document
signal that tells the manually. See page 5-6.
MultiPASS C50 that the
incoming signal is a fax.
The MultiPASS C50 You may not have pressed Always press the
will not receive faxes the ( START/COPY ) ( START/COPY ) button
manually button before hanging before hanging up the
up the handset. handset. If you hang up
before pressing the
( START/COPY ) button,
you will disconnect the call.