Faxing Problems
9-14
T
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9
Errors occur frequently while sending.
Cause
Is the telephone line in proper condition? Or do you have a good connection?
Remedy
Lower the transmission speed. (See “Setting the Send/Receive Start Speed,” on
p. 7-2.)
Receiving Problems
Part of the documents you receive are cut off.
Cause 1
Are the slide guides in your Stack Bypass set to the size of the paper?
Remedy
Set the guides in the Stack Bypass to the size of the paper.
Cause 2
Have you specified the correct Stack Bypass paper size?
Remedy
Specify the correct Stack Bypass paper size.
Cannot receive a fax automatically.
Cause 1
Is the machine’s memory full?
Remedy
Wait for the machine to finish any fax or print jobs stored in memory. Then ask
the other party to resend the fax.
Cause 2
Did an error occur during reception?
Remedy
Print an ACTIVITY REPORT and check for an error. (See “Printing the
ACTIVITY REPORT,” on p. 5-6.) You can also check the RX REPORT when it is
printed automatically. (See “Adjusting the RX REPORT Setting,” on p. 8-10.)
Cause 3
Is the telephone line connected properly?
Remedy
Make sure all line connections are secure. (See “Connecting the Telephone
Line,” on p. 1-16.)
Summary of Contents for iR2016 Series
Page 2: ......
Page 3: ...iR2020 iR2016 Facsimile Guide ...
Page 16: ...xiv ...
Page 82: ...Changing or Deleting an Entry 2 24 Basic Sending Methods 2 ...
Page 106: ...Checking Transaction Results 3 24 Sending Faxes 3 ...
Page 162: ...Communications Settings 7 10 System Manager Settings 7 ...
Page 200: ...If a Loss of Power Occurs 9 20 Troubleshooting 9 ...
Page 231: ......