Faxing Problems
9-11
T
roub
le
shoo
ting
9
Cause 13
Is the receiving fax machine a G3 fax machine?
Remedy
Make sure the receiving fax machine is compatible with the machine (which is a
G3 fax machine).
Cause 14
The other party’s telephone may be busy or the other party’s fax machine may
be turned off. Is BUSY/NO SIGNAL shown on the ERROR TX REPORT?
Remedy 1 The fax/telephone number you dialed is busy. Try sending the document later.
Remedy 2 The other party’s fax machine is not working. Contact the other party and have
them check their fax machine.
Cause 15
Did the receiving fax machine answer within 55 seconds (after all automatic
redialing attempts)?
Remedy
Contact the other party and have them check their fax machine. For an
overseas call, add pauses to the registered number. (See “Pause Time,” on
p. 6-15.)
Memory fills up immediately when you try to send.
Cause 1
Are you sending with the resolution set to <FINE>, <PHOTO>, <SUPER FINE>,
or <ULTRA FINE>?
Remedy 1 If your document does not contain fine text or photographs, set the resolution to
<STANDARD>.
Remedy 2 If your document contains fine text or photographs, send it directly rather than
using a memory transmission.
Cause 2
Is a document occupying your memory space?
Remedy
Either print out any documents received in memory or wait until any documents
stored in memory for sending have been sent, then resend your document.
Summary of Contents for iR2016 Series
Page 2: ......
Page 3: ...iR2020 iR2016 Facsimile Guide ...
Page 16: ...xiv ...
Page 82: ...Changing or Deleting an Entry 2 24 Basic Sending Methods 2 ...
Page 106: ...Checking Transaction Results 3 24 Sending Faxes 3 ...
Page 162: ...Communications Settings 7 10 System Manager Settings 7 ...
Page 200: ...If a Loss of Power Occurs 9 20 Troubleshooting 9 ...
Page 231: ......