Faxing Problems
9-10
T
roub
le
shoo
ting
9
Cause 6
Is the document loaded correctly?
Remedy
Remove the document, stack it if necessary, and place it on the platen glass or
load it in the feeder correctly. For more information, see “Placing Originals,” on
p. 1-32.
Cause 7
Is the one-touch speed dialing key or coded speed dialing code you registered
for the feature you want to use?
Remedy
Check the one-touch speed dialing key or coded speed dialing code and make
sure it is registered correctly. (See Chapter 8, “Speed Dial List.”)
Cause 8
Did you dial the right fax/telephone number?
Remedy
Try dialing the number again. If the number is registered for one-touch or coded
speed dialing, check that the number is correct.
Cause 9
Is the Energy Saver mode off?
Remedy
The machine does not scan documents, if it is in the Energy Saver mode. To
restore the machine from the Energy Saver mode, press (ON/OFF).
Cause 10
Is the other party’s fax machine out of paper?
Remedy
Contact the other party to check whether their fax machine is out of paper.
Cause 11
Did an error occur during sending?
Remedy
Print an ACTIVITY REPORT and check for an error. (See “Printing the
ACTIVITY REPORT,” on p. 5-6.)
Cause 12
Is the telephone line working properly?
Remedy
Make sure there is a dial tone when you press [Hook]. If there is no dial tone,
contact your local telephone company.
Summary of Contents for iR2016 Series
Page 2: ......
Page 3: ...iR2020 iR2016 Facsimile Guide ...
Page 16: ...xiv ...
Page 82: ...Changing or Deleting an Entry 2 24 Basic Sending Methods 2 ...
Page 106: ...Checking Transaction Results 3 24 Sending Faxes 3 ...
Page 162: ...Communications Settings 7 10 System Manager Settings 7 ...
Page 200: ...If a Loss of Power Occurs 9 20 Troubleshooting 9 ...
Page 231: ......