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Error Message Appears on a PictBridge (Wireless LAN) Compliant
Device

The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.

Note

• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant

devices. The error messages and operations may vary depending on the device you are using. For
errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the

Alarm

lamp

and take the appropriate action to clear the error. For details, see

If an Error Occurs

.

• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer

to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message on the PictBridge (Wireless LAN) Compliant Device Action

"Printer in use"

If the printer is printing from the computer or
warming up, wait until the job ends.

When it is ready, the printer starts printing
automatically.

If the printer is not printing from the computer
or warming up, check the number of how
many the

Alarm

lamp flashes and take the

appropriate action to resolve the error.

If an Error Occurs

"No paper"

Load paper, and select

Continue

* in the

display on your PictBridge (Wireless LAN)
compliant device.

* To resume printing, you can also press the

RESUME/CANCEL

button on the printer

instead of selecting

Continue

on the device.

"Paper Error"

Check the number of how many the

Alarm

lamp flashes and take the appropriate action
to resolve the error.

If an Error Occurs

"Paper jam"

Select

Stop

in the display on your PictBridge

(Wireless LAN) compliant device to stop
printing.

Remove the jammed paper, load new paper,
press the

RESUME/CANCEL

button on the

printer, then try printing again.

"Printer cover open"

Close the print head cover on the printer.

"No print head"

Check the number of how many the

Alarm

lamp flashes and take the appropriate action
to resolve the error.

If an Error Occurs

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Summary of Contents for iP110B

Page 1: ...iP110 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English ...

Page 2: ...for Canon Inkjet Cloud Printing Center operation 35 Preparations Before Using Canon Inkjet Cloud Printing Center 37 Canon Inkjet Cloud Printing Center window 43 Using Canon Inkjet Cloud Printing Center 58 Adding a Printer 62 Troubleshooting Canon Inkjet Cloud Printing Center 63 Printing with Google Cloud Print 65 Preparations for Printing with Google Cloud Print 66 Printing from Computer or Smartp...

Page 3: ...f 103 Notice for the Power Plug Power Cord 105 Notice for Unplugging the Power Cord 106 Loading Paper 107 Loading Paper 108 Loading Plain Paper Photo Paper 109 Loading Envelopes 112 Media Types You Can Use 115 Paper Load Limit 117 Media Types You Cannot Use 118 Printing Area 119 Printing Area 120 Other Sizes than Letter Legal Envelopes 121 Letter Legal 122 Envelopes 123 Replacing an Ink Tank 124 R...

Page 4: ...he Printer Settings 158 Changing Printer Settings from Your Computer 159 Checking the Ink Status from Your Computer 160 Registering a Changed Printing Profile 161 Setting the Ink Usage Control 163 Managing the Printer Power 164 Reducing the Printer Noise 166 Changing the Printer Operation Mode 168 Connecting Computer or Smartphone to Printer Directly via Wireless LAN Access Point Mode 82 Initializ...

Page 5: ... Technical Terms 209 Restrictions 216 Tips for Ensuring Optimal Printing Quality 217 Useful Information about Ink 218 Key Points to Successful Printing 219 Be Sure to Make Paper Settings after Loading Paper 220 Canceling a Print Job 221 Printer Handling Precautions 222 Key to Enjoying Consistent Printing Quality 223 Precautions for Safe Transport of the Printer 224 Legal Limitations on Use of Your...

Page 6: ...pecifying an ICC Profile from the Application Software 263 Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 265 Adjusting Color Balance 266 Adjusting Brightness 268 Adjusting Intensity 270 Adjusting Contrast 272 Overview of the Printer Driver 274 Canon IJ Printer Driver 275 How to Open the Printer Driver Setup Window 276 Page Setup Dialog 277 Print Dialog 278 Quality Me...

Page 7: ...15 Cannot Detect the Printer during Wireless LAN Setup Check 3 316 The Printer Cannot Be Detected in the Wireless LAN 317 Other Problems with Network 319 Forgot an Access Point Name SSID or a Network Key 320 The Message Is Displayed on the Computer Screen During Setup 322 The Administrator Password Set to the Printer Was Forgotten 323 Checking Information about the Network 324 How to Restore the P...

Page 8: ...lems with Installation Downloading 353 Cannot Install the Printer Driver 354 Uninstalling IJ Network Tool 355 About Errors Messages Displayed 356 If an Error Occurs 357 A Message Is Displayed 360 Error Message Appears on a PictBridge Wireless LAN Compliant Device 362 If You Cannot Resolve the Problem 364 Support Code List 365 Support Code List When Paper Is Jammed 366 1300 367 Paper Is Jammed insi...

Page 9: ...1 2500 392 4103 393 5100 394 5200 395 5400 396 5700 397 5B00 398 5B01 399 5C00 400 6000 401 6500 402 6800 403 6801 404 6900 405 6901 406 6902 407 6910 408 6911 409 6930 410 6931 411 6932 412 6933 413 6940 414 6941 415 6942 416 6943 417 6944 418 6945 419 ...

Page 10: ...6946 420 6A00 421 A000 422 A100 423 B201 424 B202 425 B203 426 B204 427 ...

Page 11: ... stoppage of disclosure of this guide Although the contents of this guide have been prepared with utmost care please contact the service center if you find any incorrect or missing information In principle the descriptions in this guide are based on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with th...

Page 12: ... personal injury or material damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of yo...

Page 13: ...served Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer ...

Page 14: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 15: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 16: ...a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted agai...

Page 17: ...dered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting...

Page 18: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 19: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when OS X Mavericks v10 9 is used 19 ...

Page 20: ...mage Garden Connection Methods Available on the Printer Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Android Print Checking Printer Information Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Printing with Windows RT 20 ...

Page 21: ...ter or smartphone even in an environment without an access point or wireless LAN router Switch to access point mode with simple steps to enjoy printing wirelessly When you use the printer with the access point mode be sure to specify the access point name of the printer and the security setting in advance Using the Printer with the Access Point Mode 21 ...

Page 22: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 23: ...htful items are created easily as the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do with My Image Garden for details 23 ...

Page 24: ... you use the method described in Connection Using an Access Point When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in use will be disabled Connection Using an Access Point Connect the printer and a device using an acces...

Page 25: ...onnection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access point mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a device ...

Page 26: ...the LAN setting information and check the SSID and password network key fields How to print the LAN setting information Hold down the RESUME CANCEL button on the printer until the POWER lamp flashes 6 times then release the RESUME CANCEL button after the sixth flash The LAN setting information will be printed 3 Right click the Wireless Network Connection icon in the notification area of the taskba...

Page 27: ...5 Enter the network key then click Connect 6 When connection is complete click Back until the screen below appears Proceed with the setup 27 ...

Page 28: ...led while changing the setting Do not operate the screen of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is not protected with security measures as there is a risk of disclosing data such as your personal information to a third party Connection without Using an Access Point Important If you connect a devi...

Page 29: ...again Devices connected to the printer in access point mode cannot communicate with each other Firmware updates for the printer are not available while using the access point mode When a device has been connected to the printer without using an access point and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in ...

Page 30: ...ord for the photo sharing site are saved in the machine s memory not encrypted If you hand over the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarded to the service provider s server Canon handles your account information as follows Your account informa...

Page 31: ...ght of each material photos illustrations logos or documents hereinafter referred to as the materials provided on the web template printing service belongs to their respective owners Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or ...

Page 32: ... status such as no paper or low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps ...

Page 33: ...ne Tablet or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center 33 ...

Page 34: ... the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirements For computers smartphones and tablet devices see Requirements for Cano...

Page 35: ...hrome Mac OS X v10 6 OS X Mavericks v10 9 Safari 5 1 6 7 When you use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use another browser Smartphone or tablet OS Browser Resolution iOS 5 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported ...

Page 36: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 36 ...

Page 37: ...ant To use this function you must connect this printer to the Internet 2 Remote UI startup 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the printer registration screen is displayed select Create new account 6 Enter the E mail address of the printer s owner and then select OK The registration p...

Page 38: ...rvice You may not be able to receive the notification if you are using a spam filter If you have a setting to receive only the e mails from certain domains be sure to change the setting to allow receiving e mails from noreply mail cs c ij com There will be no error display even if you could not receive the e mail because of the spam filter setting or if you entered an incorrect e mail address 7 Wh...

Page 39: ...9 In the user information entry screen enter your Password and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center 39 ...

Page 40: ...alphanumeric characters and symbols _ Alphabets are case sensitive 10 Enter the User name Enter the name that identifies the user Important The User name entry field has the following character restrictions The user name needs to be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 40 ...

Page 41: ...Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 12 Enter the Security code and select Done Enter the code for authenticating the user Important The Security code entry field has the following character restrictions Single byte numbers 41 ...

Page 42: ...pletion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 42 ...

Page 43: ...e able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you sel...

Page 44: ...his service This displays the descriptions of this service Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears With this service the functions available to Standard user of the printer are different from those available to the printer Administrator Standard user can only use the functions marked by an asterisk You can use areas shown bel...

Page 45: ...creen From the Mng printer screen Select printer screen you can check and update printer information registered to the Canon Inkjet Cloud Printing Center change printer names delete printers add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer Display update date ti...

Page 46: ... to change the printer name appears Follow the instructions on the screen to change the name Note The printer name entry has the following character limitation Up to 128 characters Delete printers When you select the printer is deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of the printer select Clear the information saved on the printer Add printers Select thi...

Page 47: ...r membership from the user information screen Adding a user Select Add user The user registration screen appears Changing Administrator and Standard user settings You can change the privileges of the Administrator and Standard users 2 Printer name area The registered name of the printer selected is displayed The Administrator can change the printer name 3 Right context menu When you select the con...

Page 48: ...n you finish sorting press the Done button to confirm the order Latest notices This displays the latest notices The symbol indicates that there is a new unread notice User information This displays the User information screen You can change the registered e mail address password language time zone and other settings 48 ...

Page 49: ...area The display changes based on the menu you select 5 Menu area The following 4 menu buttons are displayed Apps This displays the list of registered apps in the Display area Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or dereg...

Page 50: ...layed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released not available in your region or does not support your model Can be used with genuine Canon ink 50 ...

Page 51: ...ime depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by looking at Status list and the print history by looking at History You can also cancel print jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete If you are using a PC 1 Mng printer Select printer but...

Page 52: ...ormation registered to the Canon Inkjet Cloud Printing Center change printer names delete printers add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer Display update date time of the printer information This displays the date and time the printer information was la...

Page 53: ...ring the ownership of the printer select Clear the information saved on the printer Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center Note Up to 16 printers are guaranteed to operate for each e mail address Copy apps Select this to copy apps added in the selected printer to another printer When you select the screen shown below appears Set the Destinatio...

Page 54: ...rship from the user information screen Adding a user Select Add user The user registration screen appears Changing Administrator and Standard user settings You can change the privileges of the Administrator and Standard users 3 Printer name area The registered name of the printer selected is displayed The Administrator can use the Mng printer functions to change the printer name 4 Menu area The fo...

Page 55: ...red apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet releas...

Page 56: ...istory You can check the print status by looking at Status list and the print history by looking at History You can also cancel print jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete 5 Notices area This displays the latest notice Nothing is displayed in this area if there is no notice When you select Notice list you can display up to 40...

Page 57: ... 8 Display area The display changes based on the menu you select 57 ...

Page 58: ...eep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for an hour You remain logged in for an hour after the last access The service may not function properly if you log in from multiple devices at the same time After logging...

Page 59: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 60: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 60 ...

Page 61: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 61 ...

Page 62: ...Internet 2 Remote UI startup 3 Select IJ Cloud Printing Center setup Register with this service 4 Follow the instructions displayed in the window and run the authentication 5 When the printer registration screen is displayed select Add printer 6 Enter the information according to the instructions on the authentication screen and then select Log in 7 When the confirmation message is displayed selec...

Page 63: ...red If you switch back to the target language of the app it will be displayed in the apps list and you will be able to start register or unregister the app If the information is not updated when you press the Update button Because the Properties screen requires network connection with this product the information may not be reflected immediately Please wait awhile and then try updating the informa...

Page 64: ...processed within 24 hours after it was submitted the print job is automatically canceled If this happens check the printer power and the Internet connection and then re submit the print job Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services Remote UI startup IJ Cloud Printing Center setup Delete from ...

Page 65: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 66: ...ister the required information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print If the firmware version is Ver 2 010 or later registration is possible from Google Chrome on your computer Registration from Computer For earlier versions or when using a smartphone or tablet register the information directly f...

Page 67: ...ud Print select Manage 4 Select Add printers for the printer to be added 5 When the confirmation message for registering the printer appears select OK Printer registration is complete Registration from the Printer The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering 1 Make sure that the printer is turned on 2 Remote UI st...

Page 68: ...m Computer 1 Start the Google Chrome browser on your computer Then from Chrome menu select Sign in to Chrome and log in to your Google account 2 From Chrome menu select Settings 3 Click Show advanced settings to display the information Then for Google Cloud Print select Manage 4 Select Delete for the printer to be deleted 5 When the confirmation message for deleting the printer appears select OK D...

Page 69: ...es the print data and prints it automatically Note If the firmware version is Ver 2 010 or later you can select which printer to use For the printing method you can also select using the local network or using the cloud Depending on the communication status it may take a while to print the print data or the printer may not receive the print data While printing with Google Cloud Print the printing ...

Page 70: ...data is printed with border even when you select the borderless print setting The print results may differ from the print image depending on the print data Depending on the device sending the print data you may not select the print settings when sending the print data with Google Cloud Print 70 ...

Page 71: ...evices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this printer must be connected to the same Wi Fi network or connected in AP mode Note If your iPad iPhone or iPod touch is running the latest version of iOS you do not need to download and install any drivers or additiona...

Page 72: ...odel that you are using Important Because some app does not support AirPrint Printer Options may not be displayed If an app does not let you use printer options you cannot print from that app Note The Printer Options differ depending on the app and model you are using 72 ...

Page 73: ...being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your app may support different paper sizes Checking the Print Sta...

Page 74: ... Cancel Printing AirPrint Troubleshooting If the document does not print check the following 1 Check that the printer power is on If the printer power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the printer is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the printer has enough paper and ink 4 If y...

Page 75: ...N connection Confirm that the printer is connected to the wireless LAN and then try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple product or app 75 ...

Page 76: ...e Play Installing and activating the plug in enables your Android smartphone or tablet to print wirelessly to a Canon printer Printing via Mopria You can print wirelessly to a Canon printer from a Mopria compatible Android smartphone or tablet See the Mopria homepage http www mopria org for details including supported devices 76 ...

Page 77: ... Letter size plain paper 3 Hold down the RESUME button until the POWER lamp flashes 6 times 4 Release the button Printing of the network setup information starts 5 From your computer smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in the previous procedure 2 Entering Username and Admin...

Page 78: ... or delete the printer IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial Password see About the Administrator Password For Security reasons we recommend that you change the Password to an individual password The fol...

Page 79: ...Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly PIXMA Printing Solutions can be downloaded from App Store and Google Play 79 ...

Page 80: ...using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage environment and c...

Page 81: ...omputer Connecting Computer or Smartphone to Printer Directly via Wireless LAN Access Point Mode Changing Printer Setting to Use Wireless LAN via Wireless LAN Router Connecting with USB Connect the printer and a computer with a USB cable Prepare a USB cable 81 ...

Page 82: ...nter via wireless LAN and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time For restrictions when you change the connection method from direct connection to connection via a wireless router Restrictions Changing Printer Setting Change the printer setting following the procedure below 1 Make sure printer is turned ...

Page 83: ...re on the procedure refer to device s instruction manual For iOS 2 Select XXXXXX iP110series XXXXXX represents last six digits of printer s MAC address from SSID list displayed on device 3 Enter password The printer serial number is specified as a default password It is printed on the sticker attached on the printer rear and consists of 9 alphanumeric characters four alphabets followed by five num...

Page 84: ... below to change the printer setting to use wireless LAN via a wireless LAN router 1 Make sure printer is turned on 2 Press and hold Wi Fi button and release it when POWER lamp flashes 4 times 3 Make sure POWER lamp changed from flashing to lit If the POWER lamp is not lit repeat step 2 84 ...

Page 85: ... Point Mode Initializing the Printer Settings Disabling the Wireless LAN Function of the Printer Setting the Ink Usage Control Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Su...

Page 86: ...Safety Guide Safety Precautions Regulatory and Safety Information 86 ...

Page 87: ...arry or store the printer with the front of printer the Paper Output Slot Cover side down A failure can result Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Working around the machine For the multifunction printer When loading a thick book on the Platen Glass do not...

Page 88: ...en you pack the universal AC adapter for travel or storage never wrap the cord around the body of the AC adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a short circuit 88 ...

Page 89: ... determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV ...

Page 90: ...orps à l exception des extrémités mains poignets pieds et chevilles Users in Jordan This printer contains WLAN Module approved by TRC LPD 2013 130 Name of WLAN Module K30357 Only for European Union and EEA Norway Iceland and Liechtenstein These symbols indicate that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU the Battery Directive 2006...

Page 91: ...oduct should be handed over to a designated collection point e g to an authorized collection site for recycling waste electrical and electronic equipment EEE Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct ...

Page 92: ...energy consumption will carry the Energy Star logo accordingly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint fo...

Page 93: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 93 ...

Page 94: ...Main Components Front View Rear View Side View Inside View 94 ...

Page 95: ...ray 5 rear tray Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 6 paper output slot cover Printed paper is ejected 7 paper thickness lever Switches the clearance between the print head and the loaded paper to match the media type Set to the left when prin...

Page 96: ... lamp flashes and Alarm lamp flashes alternately An error that requires contacting the service center may have occurred If an Error Occurs 10 RESUME CANCEL button Cancels a print job in progress Holding this button down lets you select maintenance options or printer settings 11 Alarm lamp Lights or flashes when an error occurs When performing printer maintenance or printer settings options can be ...

Page 97: ... battery For how to connect and use the battery refer to the battery s instruction manual 2 battery connector cover Covers the battery connector When the battery is unplugged from the connector use this cover to protect the battery connector 97 ...

Page 98: ...nector Plug in the supplied universal AC adapter plug here 2 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while printing 98 ...

Page 99: ...s 2 print head holder Install the print head here 3 print head lock lever Locks the print head into place Important Do not pull up this lever after installing the print head If you pull up the print head lock lever after installing the print head push both tabs in left to right order until each clicks into place 99 ...

Page 100: ...Note For details on replacing an ink tank see Replacing an Ink Tank 100 ...

Page 101: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 101 ...

Page 102: ...Confirming that the Power Is On The POWER lamp is lit when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 102 ...

Page 103: ...that the Power Is On Note It may take a while for the printer to start printing immediately after you turn on the printer If the Alarm lamp flashes see If an Error Occurs If you use the battery make sure that it is charged For details on how to check it refer to the battery s instruction manual Turning off the printer 1 Press the ON button to turn off the printer When the POWER lamp stops flashing...

Page 104: ... or carry the printer before the POWER lamp goes off this may cause the ink to leak or the printer to break Note It may take up to 40 seconds until the power is turned off You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval This is the default setting Managing the Printer Power 104 ...

Page 105: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 105 ...

Page 106: ...R lamp is turned off may cause drying or clogging of the print head and print quality may be reduced If you stand the printer up or carry the printer before the POWER lamp goes off this may cause the ink to leak or the printer to break 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on ...

Page 107: ...Loading Paper Loading Paper 107 ...

Page 108: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 108 ...

Page 109: ...se For loading envelopes see Loading Envelopes 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled p...

Page 110: ... THE PRINT SIDE FACING YOU 5 Slide the paper guide C to align it with the paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation E Loading paper in the landscape orientation F can cause paper jams 110 ...

Page 111: ...e 6 Set the paper thickness lever H to the right Note If the corners or edges of the paper are smudged try to print with the paper thickness lever set to the left It may improve print quality Reset the paper thickness lever to the right when you finish printing Note When printing select the size and type of the loaded paper on the print settings screen of the printer driver 111 ...

Page 112: ...nvelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading edge of the envelo...

Page 113: ...RINT SIDE FACING YOU The folded flap of the envelope will be faced up on the left side Up to 10 envelopes can be loaded at once 5 Slide the paper guide C to align it with the envelopes Do not slide the paper guide too hard against the envelopes The envelopes may not be fed properly E Rear side F Address side 113 ...

Page 114: ...he paper guide 6 Set the paper thickness lever H to the left Note Reset the paper thickness lever to the right when you finish printing Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 114 ...

Page 115: ...anon genuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 1 Photo Paper Glossy GP 601 1 Photo Paper Plus Glossy II PP 201 Matte Photo Paper MP 101 1 Paper for creating you...

Page 116: ...per Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back into th...

Page 117: ... Plus Glossy II PP 201 3 10 sheets Right Matte Photo Paper MP 101 10 sheets Right Paper for creating your own prints Media Name Model No Rear Tray Paper Thickness Lever 1 Photo Stickers PS 101 1 sheet Right 1 If the corners or edges of the paper are smudged try to print with the paper thickness lever set to the left It may improve print quality Reset the paper thickness lever when you finish print...

Page 118: ...n 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with ho...

Page 119: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 119 ...

Page 120: ...e the printed image is enlarged to fill the whole page For Borderless Printing use the following paper Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially reduce printing quality and or result in printouts with altered color hues Borderless Prin...

Page 121: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 81 inches 46 0 mm B 1 38 inches 35 0 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 121 ...

Page 122: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 81 inches 46 0 mm B 1 38 inches 35 0 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 122 ...

Page 123: ...ting Area width x height Envelope DL 4 06 x 7 50 inches 103 2 x 190 5 mm Envelope Com 10 3 85 x 8 34 inches 98 0 x 211 8 mm Recommended printing area A 0 12 inch 3 0 mm B 1 04 inches 26 5 mm C 0 13 inch 3 4 mm D 0 13 inch 3 4 mm 123 ...

Page 124: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 124 ...

Page 125: ... be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Note Color ink may be consumed even when printing a ...

Page 126: ...other parts inside the printer If the print head cover is left open for more than 10 minutes the print head holder moves to the right In this case close and reopen the print head cover 3 Remove the ink tank with the lamp flashing fast Push the tab A and lift the ink tank to remove Important Do not touch other parts besides the ink tanks Handle the ink tank carefully to avoid staining of clothing o...

Page 127: ...ank Doing so can cause the printer to malfunction or become unable to print Shaking ink tanks may cause ink to spill out and stain clothing or the surrounding area Handle ink tanks carefully Do not touch the inside of the protective cap C or the open ink port E The ink may stain your hands if you touch them Do not reattach the protective cap C once you have removed it Discard it according to the l...

Page 128: ...sure that the ink lamp lights up Important Install both ink tanks to print The printer cannot be used unless both ink tanks are installed If the front innermost part of the ink tank F is sticking up push down on the Canon logo on the ink tank Do not remove the ink tank forcibly 128 ...

Page 129: ...g after replacing the ink tank the printer starts cleaning the print head automatically Do not perform any other operations until the printer completes the cleaning of the print head While cleaning is in progress the POWER lamp is flashing If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms align the print head 129 ...

Page 130: ...Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 130 ...

Page 131: ...k tank Flashing fast at around 1 second intervals Repeats Ink has run out Replace it with a new one The ink lamp is off The ink tank is not installed properly or the function for detecting the remaining ink level is disabled If the ink tank is not firmly in place press the mark on the ink tank until the ink tank clicks into place If the ink lamp is still off after reinstalling the ink tank there h...

Page 132: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 132 ...

Page 133: ...When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head 133 ...

Page 134: ...ve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer Use Your Computer to Print a Nozzle Check Pattern Step2 Examine the nozzle check pattern If there are missing lines or horizontal white streaks in the pattern Step3 Clean the p...

Page 135: ... deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer 135 ...

Page 136: ...a sheet of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Set the paper thickness lever to the right Loading Paper 4 Hold down the RESUME CANCEL button until the POWER lamp flashes twice then release it immediately The nozzle check pattern will be printed Do not perform any other operations until the printe...

Page 137: ...ted so far If there are missing lines in the pattern A Cleaning the print head of the Black ink is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head of the Color ink is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of t...

Page 138: ...CEL button until the POWER lamp flashes once then release it immediately The printer starts cleaning the print head The cleaning will be complete when the POWER lamp lights after flashing Do not perform any other operations until the printer completes the cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition Print the nozzle check pattern to check the print he...

Page 139: ...plied paper or A4 or Letter sized Matte Photo Paper MP 101 in the rear tray Load the paper WITH THE PRINT SIDE WHITER SIDE FACING YOU in the rear tray 3 Set the paper thickness lever to the right Loading Paper 4 Hold down the RESUME CANCEL button until the POWER lamp flashes four times then release it immediately The print head alignment sheet will be printed and the print head position will be ad...

Page 140: ...leaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level 140 ...

Page 141: ...e printer is on and then click OK Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small am...

Page 142: ...ality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning turn off the printer wait 24 hours and then perform ...

Page 143: ...lity 2 Click the Bottom Plate Cleaning icon The dialog opens 3 Set the paper thickness lever to the right and load paper in the printer As instructed in the dialog box load a sheet of A4 or Letter size plain paper into the rear tray Prepare a second sheet of A4 or Letter size plain paper fold it in half horizontally and then unfold it Load the second sheet in front of the first sheet so that it is...

Page 144: ...r tray and set the paper thickness lever to the right 2 Select Cleaning from the pop up menu on the Canon IJ Printer Utility 3 Click the Roller Cleaning icon The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the printer is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruc...

Page 145: ...ppears Click to display the items that you need to check before printing the nozzle check pattern 3 Set the paper thickness lever to the right and load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins 5 Check the print...

Page 146: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 146 ...

Page 147: ...ck the Print Head Alignment icon A message is displayed 3 Set the paper thickness lever to the right and load paper in the printer Load one sheet of A4 size or Letter size Matte Photo Paper MP 101 into the rear tray Note The type of media and number of sheets to be used differ when you select the manual head alignment 4 Execute head alignment Make sure that the printer is on and click Align Print ...

Page 148: ...anon IJ Printer Utility 2 Switch head alignment to manual Check the Align heads manually check box 3 Apply the settings Click Apply and when the confirmation message appears click OK 4 Select Test Print from the pop up menu on the Canon IJ Printer Utility 5 Click the Print Head Alignment icon A message is displayed 6 Set the paper thickness lever to the right and load paper in the printer Load two...

Page 149: ... vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the print head cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the associated boxes and click OK 149 ...

Page 150: ...cel to complete the basic print head alignment To run the alignment for correcting problems such as streaks appearing on the print surface load one sheet of A4 size or Letter size plain paper in the rear tray and click OK The third pattern is printed Important Do not open the print head cover while printing is in progress 12 Check the printed pattern Enter the numbers of the patterns with the leas...

Page 151: ...iceable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks Note After head alignment is completed you can print and check the current setting To do so click the Print Head Alignment icon and when the message is displayed click Print Alignment Value 151 ...

Page 152: ...ormation from the pop up menu on the Canon IJ Printer Utility An illustration of the battery types and their status is displayed An icon will be displayed to warn that a battery is running low or a no battery error has occurred The battery is running low After printing ends charge the battery The battery has run out Connect the AC adapter or load a charged battery Note Click Update to display the ...

Page 153: ...Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer Bottom Plate Cleaning 153 ...

Page 154: ... before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the prin...

Page 155: ...roblem is not resolved after cleaning the paper feed roller from the computer turn off the power unplug the power cord then wipe the paper feed roller A located on the right side inside the rear tray with a moistened cotton swab or the like while rotating them manually Do not touch the roller with your fingers Rotate the roller two or more times After cleaning the paper feed roller turn on the pow...

Page 156: ...aper 4 Load this sheet of paper on the paper loaded in step 2 with the open side facing you 5 Set the paper thickness lever to the right Loading Paper 6 Hold down the RESUME CANCEL button until the POWER lamp flashes five times then release it immediately The paper cleans the inside of the printer and only the paper folded in step 4 is ejected Check the folded parts of the ejected paper If they ar...

Page 157: ...Important Be sure to turn off the power and unplug the power cord before cleaning the printer 157 ...

Page 158: ...er Settings Changing Printer Settings from Your Computer Using the Printer with the Access Point Mode Initializing the Printer Settings Disabling the Wireless LAN Function of the Printer Setting the Ink Usage Control 158 ...

Page 159: ...s from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Usage Control Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 159 ...

Page 160: ...f a warning or error related to the remaining ink level occurs the printer driver displays an icon to let you know 2 If necessary click Ink Details You can check the ink related information Note Ink Details is displayed when the ink level is low Click to check which ink tank your model uses Click Update to display the current remaining ink level When you receive a notice about the remaining ink le...

Page 161: ...nting Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset Save As from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if necessary set Preset Available For Then click OK Important There are also print settings that cannot be saved to preset Using Registered Printing Profile 1 On Presets in the Print dialog select t...

Page 162: ...nting profile to be deleted If you are using Mac OS X v10 6 8 On Presets in the Print dialog select the name of printing profile you want to delete 2 Delete the printing profile If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 Click Delete and click OK The selected printing profiles will be deleted from Presets If you are using Mac OS X v10 6 8 On Presets in the Pr...

Page 163: ...mediate and temporary measure when the black ink runs out and there is no replacement at that time You should leave this check box unchecked under normal circumstances To use this function select Plain Paper for Media Type in the Quality Media pop up menu of the Print dialog Also set Print Quality to Standard or select Custom and set Quality to the 2nd or 3rd level from the right Important The con...

Page 164: ...ferent time can be set depending on whether the AC adapter is used or the battery is used 1 Select Power Settings from the pop up menu on the Canon IJ Printer Utility 2 Check that the printer is on and then click Auto Power A dialog appears Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect...

Page 165: ...o disable this function select Disable from the list according to the same procedure Important If you connect this printer to a network and use it by using an AC adapter you can set Auto Power Off but the power will not be turned off automatically 165 ...

Page 166: ...ings specified on your computer 2 Set the quiet mode If necessary specify one of the following items Do not use quiet mode Select this option when you wish to use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the op...

Page 167: ...that the printer is on and click Apply Click OK when the confirmation message appears The settings are enabled hereafter Note The effects of the quiet mode may be less depending on the print quality settings 167 ...

Page 168: ... begins hagaki printing To hide the guide messages select the Do not show again check box in the displayed dialog To display the guide messages again display the Canon IJ Printer Utility pop up menu select Custom Settings and then check the Hagaki Printing check box Important With OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 you cannot use Display Guide Message Therefore if you...

Page 169: ...es dialog If an error message is displayed even though paper of the same size that was specified is loaded uncheck the Detect the paper width when printing from computer check box 3 Apply the settings Click Apply and when the confirmation message appears click OK The printer operates with the modified settings hereafter 169 ...

Page 170: ...nter via wireless LAN and you want to add a device to connect connect it to the printer directly You can connect up to 5 devices to the printer at the same time For restrictions when you change the connection method from direct connection to connection via a wireless router Restrictions Changing Printer Setting Change the printer setting following the procedure below 1 Make sure printer is turned ...

Page 171: ...e on the procedure refer to device s instruction manual For iOS 2 Select XXXXXX iP110series XXXXXX represents last six digits of printer s MAC address from SSID list displayed on device 3 Enter password The printer serial number is specified as a default password It is printed on the sticker attached on the printer rear and consists of 9 alphanumeric characters four alphabets followed by five numb...

Page 172: ...inter over network perform setup according to the instructions on our website Follow the procedure below to initialize the printer settings 1 Make sure that the printer is turned on 2 Press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes 15 times All the printer settings are initialized The administrator password specified by IJ Network Tool reverts to the def...

Page 173: ...Make sure that the printer is turned on 2 Press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes 12 times The Wi Fi lamp goes off Note When you enable the wireless LAN press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes 10 times 173 ...

Page 174: ...a in the Print dialog When Custom is selected for Print Quality on Quality Media in the Print dialog and the second setting from the right is selected for Quality This function is not available when Borderless Printing is selected 1 Make sure that the printer is turned on 2 Open the Canon IJ Printer Utility 3 Select Ink Usage Control in the pop up menu 4 Select Save Black Ink 5 Click Apply 6 Confi...

Page 175: ...ess Printing is selected 1 Make sure that the printer is turned on 2 Open the Canon IJ Printer Utility 3 Select Ink Usage Control in the pop up menu 4 Select Use Composite Black Immediate Measure 5 Click Apply 6 Confirm the message then click OK The specified setting will be used during printing Note Deselect the check box after replacing the black ink tank with a new one Important Save Black Ink ...

Page 176: ...Information about Network Connection Useful Information about Network Connection 176 ...

Page 177: ...s Set at Factory Network Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 177 ...

Page 178: ...le Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon iP110 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX Enable The default value in this item varies by the printer Default Values of the Access Point Mode Item The default SSID access point name 1 XXXXXX iP110series Security setting WPA2 PSK...

Page 179: ...Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below The USB port is located on the side of the printer 179 ...

Page 180: ...d of the names or displayed as the printer name specified by Bonjour Select a printer with checking the MAC address the printer name specified by Bonjour or the serial number set to the printer against that on the detection result screen Note A serial number may not be displayed on the detection result screen To check the MAC address of the printer print out the network setting information Printin...

Page 181: ...p according to the instructions on our website Connecting to Other Computer with LAN To add the computer connecting the printer with LAN perform setup according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method to LAN while you are using the printer with USB connection perform setup again according to the instructions on our website a...

Page 182: ...ddress XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric characters Communication Mode Communication Mode Infrastructure Access Point Mode Channel 1 Channel XX 1 to 13 Encryption Method of the Encryption none WEP TKIP AES WEP Key Length WEP Key Length Inactive 128 64 Authentication Method of t...

Page 183: ...onjour service name Bonjour service name Up to 52 alphanumeric characters PictBridge Commun PictBridge Communication Enable Disable DNS Server Getting DNS Server automatically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy A...

Page 184: ...About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 184 ...

Page 185: ...he Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 185 ...

Page 186: ...on software is attempting to access the network If the warning message appears set the security software to always allow access Starting up IJ Network Tool 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool and double click the Canon IJ Network Tool icon Depending on the printer you are using an administrator password is already specified for the printer ...

Page 187: ...dified 3 Update Performs printer detection again Click this button if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If the printer on a network is not detected make sure that the printer is turned on then click Update It may take several minutes to detect printers If the printer is not yet detected connec...

Page 188: ...uration Enabled when Utilities is selected Click to display the Configuration screen to configure settings of the selected printer Note This item has the same function as Configuration in the Settings menu 188 ...

Page 189: ...r on a network is not detected make sure that the printer is turned on then select Refresh It may take several minutes to detect printers If the printer is not yet detected connect the machine and the computer with a USB cable then select Refresh If the printer is being used from another computer a screen is displayed informing you of this condition Note This item has the same function as Update i...

Page 190: ...screen If you change the Encryption Method setting and the Password setting on the Set up printer s wireless LAN screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide 190 ...

Page 191: ...s in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Change the settings or confirm Click OK after changing configuration A screen is displayed asking you for...

Page 192: ...er a LAN the button is grayed out and cannot be selected Connect the printer and the computer with a USB cable temporarily to change the settings 4 Encryption Method Select the encryption method used over the wireless LAN Important If all encryption types of the access point printer or computer do not match the printer cannot communicate with the computer If the printer cannot communicate with the...

Page 193: ...s of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your wireless LAN router or access point Use following IP address Select this option if no DHCP server functionality is available in your setup wher...

Page 194: ...evious screen and enter the network name SSID in Network SSID Note Make sure that the access point is turned on 3 Set Click to set the network name SSID in Network SSID on the Wireless LAN sheet Note The WEP Details screen or the WPA WPA2 Details screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point A...

Page 195: ...onnected to the computer with a USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use Password WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the passw...

Page 196: ...y length in the AirPort Base Station Select 1 for Key ID Otherwise your computer will not be able to communicate with the printer via the access point 5 Authentication Select the authentication method to authenticate the printer s access to the access point Normally select Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the access point ...

Page 197: ... USB cable temporarily select the printer with USB appearing in the Connected to column 3 Click the Configuration button 4 Click the Wireless LAN button 5 Select Use WPA WPA2 in Encryption Method and click Configuration 6 Enter the passphrase then click OK 1 Passphrase Enter the passphrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit he...

Page 198: ...puter after the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 198 ...

Page 199: ...ation before the settings are sent to the printer If you click OK the settings are sent to the printer and the Transmitted Settings screen is displayed 1 TCP IP Setting Sets the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP s...

Page 200: ...5 Change the settings or confirm 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 2 Password Enter the password to...

Page 201: ... to the printer Admin Password Enter the administrator password that was set For security purposes your password is not displayed as you type it Important If you forget the administrator password you specified initialize the printer to revert the password to the default setting OK Click this item after you enter the administrator password Cancel This item returns you to list of detected printers I...

Page 202: ...ess point Follow the instructions on the screen to start measuring and display the status Measurement takes a few minutes When is displayed in Connection performance between the printer and the access point the printer can communicate with the access point Otherwise refer to displayed comments and Help for improving the status of communication link and click Remeasurement Check that the printer an...

Page 203: ...cess points Check that the printer and the access point face each other Connection performance may depend on the orientations of the wireless devices Replace the access point and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement check whether other computers are not accessing the ...

Page 204: ... all the network settings of the printer to factory default 4 Click Initialize The Setting Initialization screen is displayed Click OK to initialize the network settings of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup according to the instr...

Page 205: ...yed when you modified the printer settings on the Configuration screen When you click OK on the Confirmation screen the following screen is displayed for confirming the modified settings 1 Settings A list of changes made in the Configuration screen is displayed 205 ...

Page 206: ...Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 206 ...

Page 207: ...k Connect For example if the current printer name is 123ABC000000 then input smb 123ABC000000 canon_memory 5 Make sure that the card slot is mounted When the card slot is mounted the following icon appears on the desktop or in the Computer window on the Go menu of Finder Note The authentication screen may appear If it appears you do not need to input the password If you cannot mount the card slot ...

Page 208: ...the operation in the memory card may be impossible or slow Operate after the Access lamp of the machine is lit When you access the network drive for the card slot over the network file names consisting of eight or less lowercase letters not including its extension may be shown in uppercase For example a file name such as abcdefg doc will be ABCDEFG DOC while a name such as AbcdeFG doc will appear ...

Page 209: ...LAN router is available You can connect up to 5 devices to the machine using the access point mode Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No access point is required This machine does not support ad hoc communication Admin Password Administrator pa...

Page 210: ...tner is authenticated using the WEP key that was set for encryption B Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Channels 12 and 1...

Page 211: ...y be influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assi...

Page 212: ...ss LAN It is often represented such as a network name or a access point name SSID distinguishes one wireless LAN from another to prevent interference The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other The SSID can be up to 32 characters long and is made up of alphanumeric characters The SSID may also be referred to by its network name P Pas...

Page 213: ...also be referred to by its network name Stealth In the stealth mode an access point hides itself by not broadcasting its SSID The client must specify the SSID set to the access point to detect it The stealth mode is called a closed network Subnet Mask Address IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP add...

Page 214: ... than WEP Authentication WPA defines the following authentication methods WPA Personal that can be used without an authentication server plus WPA Enterprise that do require an authentication server This machine supports WPA Personal Passphrase This encrypted key is used to perform WPA Personal authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadec...

Page 215: ...nt of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 215 ...

Page 216: ...tems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 216 ...

Page 217: ...Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 217 ...

Page 218: ... Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printing in black and white The ink lamp indicates when ink is running low You can confirm the status of each ink tank by the ink lamps Open the print head cover of the printer to confirm how the ink lamps light or flash When th...

Page 219: ...ith ink Clean the inside of your printer with Bottom Plate Cleaning Set the paper thickness lever according to type of loaded paper Set this lever to the right for normal use Set this lever to the left when printing on thick paper such as envelopes Loading Envelopes Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the rear tray load paper WITH T...

Page 220: ...per Print Results Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed so that you can print on that type with optimal image quality This allows you to print with the settings best suited for the loaded med...

Page 221: ...ss the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the printer and you may not be able to continue to print Press the RESUME CANCEL button to cancel printing 221 ...

Page 222: ...y object on the print head cover Do not place any object on the print head cover It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction Also place the printer where objects will not fall on it 222 ...

Page 223: ...e the POWER lamp is not lit the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged if the printer has not been used for...

Page 224: ...inter off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the printer while the POWER lamp is lit or flashing as it may cause malfunction or damage to the printer making the printer unable to print 3 Retract the paper support then close the rear tray cover and paper output slot cover 4 Unplug the printer cable from the computer and from the printer then unplu...

Page 225: ... of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works...

Page 226: ...break The same problem is caused even if you use the optional portable kit For details on turning off the printer see Turning off the printer When carrying the printer be careful not to shock the printer to subject it to strong vibrations to place it in the heat or to put a heavy thing on it This causes the printer to break or the ink to leak Note Pack the printer carefully when carrying For detai...

Page 227: ...ord differs depending on the country or region of use Before traveling abroad with the printer ensure the followings A Power cord Please purchase a power cord that conforms to the specifications of the country or region of use We recommend using a Canon genuine power cord B Universal AC adapter Universal AC adapter is not dependent on the specifications of the country or region of use 227 ...

Page 228: ...tlet is unavailable The kit contains a battery pack and a battery attachment To charge the battery load the battery pack in the battery attachment and attach it to the printer and then connect the AC adapter to the printer For details refer to the kit s instruction manual Note The battery bundle model includes the printer battery pack and battery attachment However you may not be able to purchase ...

Page 229: ... C Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 t...

Page 230: ...WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 8 Windows 8 1 Windows 7 Windows 7 SP1 Windows Vista SP1 Windows Vista SP2 Windows XP SP3...

Page 231: ...indows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows XPS Essentials Pack is required to pri...

Page 232: ...e tools may not be available depending on the printer you are using operation panel of the printer IJ Network Tool printer information screen displayed on some Canon application software When you change the password use 0 to 32 alphanumeric characters If the password has been changed while you are sharing the printer and you do not know the password ask the administrator of the printer you are usi...

Page 233: ...Printing Printing from a Computer Printing from a Digital Camera 233 ...

Page 234: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 234 ...

Page 235: ...cation Software that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 235 ...

Page 236: ...oad paper on the printer 3 Select the printer Select your model from the Printer list in the Print Dialog Note Click Show Details the disclosure triangle to switch the Setup window to the detailed display 4 Select the paper size For Paper Size select the paper size to be used If necessary set the number of copies the pages to be printed and the orientation 236 ...

Page 237: ...5 Select Quality Media from the pop up menu 6 Select the media type For Media Type select the same paper type loaded in the printer 237 ...

Page 238: ...Draft according to your purpose Important The print quality settings that can be selected may differ depending on a printing profile 8 Complete the setup Click Print When you execute print the document will be printed in accordance with the type and size of the media 238 ...

Page 239: ...Important In the Presets section click Save Current Settings as Preset Save As to register the specified settings 239 ...

Page 240: ...n the printer driver Plain Paper including recycled paper Plain Paper Envelopes Envelope Canon genuine papers Photo Printing Media name Model No Media Type in the printer driver Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Original Products Media name Model No Media T...

Page 241: ... Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size 241 ...

Page 242: ...Print Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all the pages of a single copy together Uncheck this check box to print all pages with the same page number together 4 Specify the print order Check Page Order When you select Automatic or Reverse printing...

Page 243: ...t has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not ...

Page 244: ...sary set the Margin width and select a stapling position from the Stapling Side list Note The printer automatically reduces the print area depending on the staple position margin 3 Complete the setup Click Print When you execute print the data is printed with the specified margin width and staple side Important When borderless printing is enabled Margin and Stapling Side appear grayed out and are ...

Page 245: ...g The procedure for performing borderless printing is as follows Setting Borderless Printing 1 Select the size of the paper for borderless printing Select XXX borderless from the Paper Size in the Print Dialog 2 Select Borderless Printing from the pop up menu 3 Adjust the amount of extension from the paper If necessary adjust the amount of extension using the Amount of Extension slider Moving the ...

Page 246: ...s from the image data a portion of the image may not be printed depending on the size of the media used In this case crop the image data with an application software according to the paper size When scaled printing or page layout printing is enabled you cannot perform borderless printing Note When Plain Paper is selected from the Media Type menu of the Quality Media borderless printing is not reco...

Page 247: ... the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position 247 ...

Page 248: ...Handling from the pop up menu 3 Set the print paper size Check the Scale to fit paper size check box Then from the Destination Paper Size pop up menu select the paper size that is actually loaded in the printer 4 If necessary check the Scale down only check box When you check this check box the document will be reduced to fit to the paper size when the document size is larger than the page size Th...

Page 249: ...Click Print When you execute print the document will be enlarged or reduced to fit to the page size 249 ...

Page 250: ...and click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not ne...

Page 251: ... original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To change the page placement order select an icon from the list Border To print a page border around each document page select a type of page border Reverse page orientation Select this check box to change the paper orientation Flip horizontall...

Page 252: ...4 Complete the setup Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 252 ...

Page 253: ...rease is formed the printer will not be able to feed the postcard properly and this condition will cause line shifts or a paper jam With return postcards borderless printing cannot be used 3 Select Quality Media from the pop up menu 4 Select the media type For Media Type select the same paper type loaded in the printer Important This printer cannot print on postcards that have photos or stickers a...

Page 254: ...int result before printing To display the print result before printing click Preview on the Print Dialog Note When you click the disclosure triangle in the Print dialog and switch to the detailed display Preview is not displayed For detailed display a preview is displayed on the left side of the Print dialog 254 ...

Page 255: ... for Paper Size Select User Defined or your model for Non Printable Area and enter the margins 3 Registering the custom paper size Click OK The custom size is registered Important If the application software that created the document has a function for specifying height and width values use the application software to set the values If the application software does not have such a function or if t...

Page 256: ... Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 256 ...

Page 257: ...for Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Complete the setup Click Print When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Balance Adjus...

Page 258: ...om the pop up menu on the Print Dialog 2 Set grayscale printing Check the Grayscale Printing check box 3 Complete the setup Click Print When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Note During Grayscale Printing inks other than black ink may be used as well 258 ...

Page 259: ...Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select the item below that matches your purpose ColorSync Perform color correction using ColorSync Canon Color Matching With Canon Digital Photo Color you can print with color tints that most people prefer 3 Complete the setup Click Print When you execute print the document data is printed with the specified c...

Page 260: ...Printing with ICC Profiles Specifying an ICC Profile from the Application Software Printing with ICC Profiles Specifying an ICC Profile from the Printer Driver 260 ...

Page 261: ...oftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver To print using Canon Digital Photo Color The p...

Page 262: ...ing colors with the printer driver is as follows 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select Canon Color Matching 3 Set the other items From the pop up menu select Color Options If necessary adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings 4 Complete the setup Click Print When you execute print ...

Page 263: ...rofile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Select Color Matching from the pop up menu of the Print Dialog 2 Select color correction Select ColorSync You can leav...

Page 264: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 264 ...

Page 265: ...elect ColorSync You can leave Profile set to Automatic Important If you choose a Profile setting other than Automatic the printer will not be able to print with the correct colors 3 Complete the setup Click Print When you execute print the printer uses the color space of the image data Important You cannot specify an input ICC profile from the printer driver Related Topics Setting the Print Qualit...

Page 266: ...rall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Adjust color balance There are individual sliders for Cyan Magenta and Yellow Each color becomes stronger when the corresponding slider is moved to the right and becomes weaker when the corresponding slider is move...

Page 267: ...ality Media the color balance Cyan Magenta Yellow appear grayed out and are unavailable If you select ColorSync for Color Matching then the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Brightness Adjusting Intensity Adjusting Contrast 267 ...

Page 268: ...ted Dark is selected The procedure for adjusting brightness is as follows 1 Select Color Options from the pop up menu of the Print Dialog 2 Specify the brightness Select Light Normal or Dark for Brightness The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print When you execute print the data is printed at the specified bri...

Page 269: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 269 ...

Page 270: ...e Print Dialog 2 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brightens the colors You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 Complete the setup Click Print Wh...

Page 271: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 271 ...

Page 272: ...ect Color Options from the pop up menu of the Print Dialog 2 Adjust the contrast Moving the Contrast slider to the right increases the contrast and moving the slider to the left decreases the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver 3 C...

Page 273: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 273 ...

Page 274: ...p Window Page Setup Dialog Print Dialog Quality Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use Printer Driver 274 ...

Page 275: ...a to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help function from the Print Dialog Select a setup item from the pop up menu in the Print dialog Then click at the bottom left of the screen to display an explanation of the item Help for the printer driver is...

Page 276: ...ge Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog Use this procedure to set the print settings before printing 1 Select Print from the File menu of the application software The Print Dialog opens 276 ...

Page 277: ... and then select the following items Page Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Format For Select the model to be used for printing Paper Size Select the size of the paper to be used for printing To set a non standard size select Manage Custom Sizes Orientation Select the print orientation Scale Se...

Page 278: ...log Copies You can set the number of copies to be printed Note If you are using Mac OS X v10 6 8 you can also set collate printing If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or OS X Lion v10 7 you can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the range of pages to be printed Paper Size Select the size of the paper to be used for pri...

Page 279: ...u desire Borderless Printing You can adjust the amount of document that extends off the paper when performing borderless printing Margin You can set the stapling side and the stapling margin Supply Levels A rough indication of the remaining ink level is displayed Summary The selected items in the Print dialog are displayed Important If you are using OS X Mavericks v10 9 OS X Mountain Lion v10 8 or...

Page 280: ...and the purpose When one of the radio buttons is selected the appropriate quality will be set automatically High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Custom Select this radio button to specify a quality Quality When you select Custom in Print Quality you can use the slider bar to adjus...

Page 281: ...Related Topics Setting the Print Quality Level Custom Printing a Color Document in Monochrome 281 ...

Page 282: ...hanges produced by color adjustment When you want to display the sample image with a color pattern check this check box When you want to display the sample image with one that you selected with Sample Type uncheck this check box Note When the Grayscale Printing check box is checked in the Quality Media the graphic is displayed in monochrome Color balance Cyan Magenta Yellow If necessary adjust the...

Page 283: ...e differences between the light and dark portions of images greater and more distinct increase the contrast On the other hand to make the differences between the light and dark portions of images smaller and less distinct reduce the contrast You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Important When the Grayscale Printing check box is checked f...

Page 284: ... borderless printing is performed Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller Related Topic Execute Borderless Printing 284 ...

Page 285: ...value between 0 inches 0 mm to 1 2 inches 30 mm Stapling Side Specify the stapling side Long side stapling Left Long side stapling Right Select this option to staple the long side of the paper Choose left or right Short side stapling Top Short side stapling Bottom Select this option to staple the short side of the paper Choose top or bottom Related Topic Setting the Stapling Margin 285 ...

Page 286: ...ter driver Ink Level Information Check the remaining ink levels Ink Usage Control You can reduce the amount of black ink used and produce the black sections with color inks Battery Level Information Check the remaining battery level The battery level indicator is displayed when the optional battery is being used Quiet Settings You can reduce the operating noise of the printer Custom Settings Chang...

Page 287: ... Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 287 ...

Page 288: ... the steps below 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Start the Canon IJ Printer Utility Select your model from the printer list and click Options Supplies Click Open Printer Utility in Utility tab Canon IJ Printer Utility is launched 288 ...

Page 289: ...e Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Checking the Current Battery Level Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 289 ...

Page 290: ...Print Scan or Print Fax To display the printing status screen select the name of your printer model from the printer list and then click Open Print Queue 2 Checking the printing status You can check the name of the file being printed or ready for being printed If you are using OS X Mavericks v10 9 or OS X Mountain Lion v10 8 Deletes the specified print job Stops printing the specified document Res...

Page 291: ... printing the specified document Resumes printing the specified document Displays the print job information Stops printing all documents Displayed only when printing of all documents is being stopped and resumes printing all documents 291 ...

Page 292: ...lete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Select your model and then click Open Print Queue The print status check screen appears 3 Select the unnecessary print job and click Delete The selected print jobs will be deleted 292 ...

Page 293: ...indows computers Duplex Printing Booklet Printing Tiling Poster Printing Depending on the application software that you are using a preview may not be displayed on the left side of the Print dialog Do not start up the Canon IJ Network Tool while printing Do not print when the Canon IJ Network Tool is running If you connect this printer and AirPort with a USB cable and print you must install the la...

Page 294: ...Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 294 ...

Page 295: ...solved problems may be solved You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Related Topics Before Installing the Printer Driver Installing the Printer Driver 295 ...

Page 296: ... you are logged in as a user with the administrative right For information about an administrative user refer to the user s manual for the Mac OS 1 Open System Preferences and select Printers Scanners Print Scan or Print Fax 2 Delete the Canon IJ Printer from the printer list From the printer list select the Canon IJ Printer to be deleted and then click Click Delete Printer when the confirmation m...

Page 297: ...n as a user who has the administrator account The installer will prompt you to enter the name and password of the administrative user When multiple users are using Mac OS log on with the account of the administrator who registered first Important When you upgrade Mac OS all printer drivers that were installed will be deleted If you plan to continue using this printer re install the latest printer ...

Page 298: ...Agreement you cannot install this software 4 Selecting the install destination If necessary select where you want to install the printer driver and then click Continue 5 Executing the installation Click Install When the authentication screen is displayed enter the name and password of the administrator and then click Install Software OK 6 Complete the installation When the completion message appea...

Page 299: ...Printing from a Digital Camera Printing Photographs Directly from a PictBridge Wireless LAN Compliant Device About PictBridge Wireless LAN Print Settings 299 ...

Page 300: ...h the PictBridge Wireless LAN compliant device connected to the printer we recommend the use of the AC adapter supplied with the device If you are using the device battery be sure to charge it fully Depending on the model or brand of your device you may have to select a print mode compliant with PictBridge Wireless LAN before connecting the device You may also have to turn on the device or select ...

Page 301: ...e LCD of your PictBridge Wireless LAN compliant device Select the size and type of paper that you loaded in the printer Settings on a PictBridge Wireless LAN Compliant Device 5 Start printing from your PictBridge Wireless LAN compliant device 301 ...

Page 302: ...5 cm A4 8 5 x 11 Letter Can be selected only on certain Canon brand PictBridge Wireless LAN compliant devices May not be selected depending on the device Paper type Default Photo Paper Plus Glossy II PP 201 Photo Photo Paper Plus Glossy II PP 201 Photo Stickers When printing on sticker paper select 4 x6 10x15cm in Paper size Do not set Layout to Borderless Plain A4 Letter sized plain paper When Pa...

Page 303: ... is made automatically It makes a darkened face by backlight brighter to print It also analyzes a scene such as scenery night scene person etc and corrects each scene with the most suitable color brightness or contrasts automatically to print 2 Can be selected only on certain Canon brand PictBridge Wireless LAN compliant devices May not be selected depending on the device Trimming Default Off No t...

Page 304: ...not Be Powered On Printing Does Not Start Paper Does Not Feed Properly No Paper Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resol...

Page 305: ...Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network 305 ...

Page 306: ...Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings 306 ...

Page 307: ...location of the devices Check5 Make sure that there is no source of radio wave interference in your vicinity If a device e g microwave oven using the same frequency bandwidth as the wireless station is placed nearby the device may cause interference Place the wireless station as far away from the interference source as possible Check6 Make sure that the network settings of the computer are correct...

Page 308: ...de disabled Enable the access point mode following the procedure below 1 Make sure that the printer is turned on 2 Press and hold the Wi Fi button then release the button when the POWER lamp flashes 3 times When the POWER lamp changed from flashing to lit the access point mode is enabled Check3 Is the printer selected to connect external communication devices e g computers smartphones or tablets S...

Page 309: ...ction manual of your computer or contact its manufacturer Check2 If the printer driver is not installed install it Install the printer driver from our website Check3 Make sure that access control is not set to the access point For the procedures to connect an access point and set it up refer to the instruction manual of your access point or contact its manufacturer Note To check the MAC address or...

Page 310: ...rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the printer cannot communicate with the computer over a wireless LAN for the wall material place the printer and the computer in the same room or floor Check3 Make sure that there is no source of interference in your vicinity If a device e g...

Page 311: ... or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the printer are registered Check3 If you are using a WEP or WPA WPA2 key make sure that the encryption key for the computer or the network device and the printer matches that set to the access point Besides the WEP key itself the key length key format the key ID t...

Page 312: ...Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN 312 ...

Page 313: ...e redetecting the printer Cannot Detect the Printer during Wireless LAN Setup Check 1 Important If the printer cannot be detected while you are setting up the network communication using a USB cable the printer may be in the access point mode In this case finish the access point mode and enable the wireless LAN then try to redetect the printer Using the Printer with the Access Point Mode 313 ...

Page 314: ...u cannot view any web pages Configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web pages Go to check 2 Cannot Detect the Printer ...

Page 315: ...ng to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network Set the security software to allow Setup app Canon IJ Network Tool app canonijnetwork bundle CIJScannerRegister app Canon IJ Scan Utility2 app and CIJSUAgent app to ...

Page 316: ...he network connection such as IP address filtering MAC address filtering or DHCP function Make sure that the radio channel of the access point and that assigned to the printer are the same For details on how to check the settings of the access point refer to the instruction manual supplied with the access point or contact its manufacturer 316 ...

Page 317: ...6 Make sure that the network settings in the printer are identical with those of the access point Refer to the instruction manual provided with the access point or contact its manufacturer to check the access point settings and then modify the printer settings How to Set an Encryption Key Check7 Make sure that there is no obstruction Wireless communication between different rooms or floors is gene...

Page 318: ...ograms that switch the network environment check their settings Some programs will enable a firewall by default Check12 When using a router connect the printer and computer to the LAN side same network segment Check13 When the printer is connected to an AirPort Base Station via a LAN use alphanumeric characters for the name of the network SSID If the problem is not resolved perform setup again acc...

Page 319: ...ame SSID or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer s Network Settings to Factory Default 319 ...

Page 320: ...authentication method must match among the access point the printer and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the printer to use the key generated by the access point by entering it in hexadecimal format Normally select Auto for the authentication method Otherwise select Open System or Shared Key according to the set...

Page 321: ...acters or a 64 character hexadecimal number Either TKIP basic encryption or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detailed Settings Note This printer supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 321 ...

Page 322: ...mproving security it is recommended to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen This screen is displayed automatically if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the ac...

Page 323: ...ator Password Set to the Printer Was Forgotten Initialize the printer settings Initializing the Printer Settings After initializing the printer settings perform setup according to the instructions on our website 323 ...

Page 324: ...ess assigned to the computer follow the procedure below 1 Select System Preferences from the Apple menu then click Network 2 Make sure that the network interface you are using on your computer is selected then click Advanced In Mac OS X v10 9 Mac OS X v10 8 or Mac OS X v10 7 Make sure that Wi Fi is selected as the network interface In Mac OS X v10 6 8 Make sure that AirMac is selected as the netwo...

Page 325: ...XX XXX icmp_seq 0 ttl 64 time 3 394 ms 64 bytes from XXX XXX XXX XXX icmp_seq 1 ttl 64 time 1 786 ms 64 bytes from XXX XXX XXX XXX icmp_seq 2 ttl 64 time 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If the packet loss is 100 the communication is not available Otherwise the computer is communicating with the target device Checking the Network Setti...

Page 326: ...ings on the printer and printing operation from a computer over network may become impossible To use the printer over network perform setup according to the instructions on our website Press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes 9 times The network settings are initialized 326 ...

Page 327: ...Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Printing Stops Before It Is Completed 327 ...

Page 328: ... device such as a USB hub disconnect it connect the printer directly to the computer and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the printer over LAN make sure that the printer is set up to be...

Page 329: ... appropriate action described in the message Watch the movie The screen differs depending on the OS you are using For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search 329 ...

Page 330: ...ting orientation When you load the paper load the paper with the print side facing UP Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack Loading Paper Check3 Check to see if the paper you are printing on is not too thick or curled Media Types You Cannot Use Check4 Make sure of the following when you load Hagaki...

Page 331: ...e printer unplug it from the power supply then remove the foreign object If you use a battery turn off the printer detach the battery then remove the foreign object Check7 Clean the paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary 331 ...

Page 332: ...ote If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and...

Page 333: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 333 ...

Page 334: ... do with your printer To print from a PictBridge Wireless LAN compliant device Confirm by using your PictBridge Wireless LAN compliant device About PictBridge Wireless LAN Print Settings To print from a computer Confirm by using the printer driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected referring to the table in Check 1 Select a print quality option...

Page 335: ...Cannot Print to End of Job Check Is the space of your computer s hard disk sufficient Delete unnecessary files to free disk space 335 ...

Page 336: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie 336 ...

Page 337: ...attern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep Cleaning turn off the printer and perform another Print Head Deep Cleaning after 24 hours If the problem is not resolved after performing the Print Head Deep Cleaning twice If Print Head Deep Cleaning doe...

Page 338: ... otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print result 3...

Page 339: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 340: ...ing is not suitable for Borderless Printing the print quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Load the paper after correcting its curl We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Leaving the paper loaded on the rear tray for a long ...

Page 341: ...is may improve the print result C Printing side We recommend printing paper that has been curled outward one sheet at a time Check4 Is the paper thickness lever set properly Adjust the position of the paper thickness lever properly according to the type of paper you are printing on For details on how to load paper or the position of the paper thickness lever Loading Paper Depending on the printing...

Page 342: ...per may become stained with ink Resize your original document in your application software Printing Area Check7 Is the paper feed roller dirty Clean the paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check8 Is the inside of the printer dirty When performing duplex printing the inside of the pri...

Page 343: ...gs Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning the Inside of the Printer Bottom Plate Cleaning Note When performing borderless printing duplex printing or too much printing the inside may become stained with ink 343 ...

Page 344: ...e Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved ...

Page 345: ... resolve the problem the print head may be damaged Contact the service center Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer 345 ...

Page 346: ...to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep Cleani...

Page 347: ...er Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing 347 ...

Page 348: ...er supply then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes Check4 If you use a battery check the remaining level of the battery For details on how to check it refer to the battery s instruction manual If the battery is running out replace the battery with a charged one or connect the AC adapter to the printer If the problem is not resolved contact ...

Page 349: ...automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open Canon IJ Printer Utility select Power Settings in the pop up menu then select Disable for Using AC Adapter in Auto Power Off on Auto Power 349 ...

Page 350: ...SB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does the Hi Speed USB driver op...

Page 351: ...printer is turned on Check2 Make sure that the USB cable is connected properly See Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running 351 ...

Page 352: ...en for 10 minutes or longer If the print head cover is left open for more than 10 minutes the print head holder moves to the position to protect it to prevent the print head from drying out Close and reopen the print head cover to return the print head holder to the position for replacing Check4 Has the printer been printing continuously for a long period Close the print head cover wait a while th...

Page 353: ...Problems with Installation Downloading Cannot Install the Printer Driver Uninstalling IJ Network Tool 353 ...

Page 354: ...Cannot Install the Printer Driver Download the driver from the support page of our website then reinstall it 354 ...

Page 355: ...work However you cannot change the network settings over network 1 Select Applications from the Go menu of Finder double click Canon Utilities IJ Network Tool drag the Canon IJ Network Tool icon into the Trash 2 Restart the computer Empty the Trash and restart your computer Note To reinstall IJ Network Tool uninstall IJ Network Tool then install it again from our website 355 ...

Page 356: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge Wireless LAN Compliant Device 356 ...

Page 357: ... Cause Support Code 2 flashes There is no paper in the rear tray 1000 The paper size in the print settings and the size of the loaded paper do not match 2100 2101 3 flashes Paper is jammed in the paper output slot or in the rear tray 1300 4 flashes If the lamp on the ink tank is flashing ink may have run out 1600 The ink tank is not installed 1660 The print head lock lever is not locked or an ink ...

Page 358: ...es flashing A Flashes B Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred 5100 7 flashes Printer error has occurred 5B00 5B01 10 flashes An error requiring you to contact the service center has occurred B201 B202 B203 B204 16 flashes A problem has occurred with the battery A100 Other cases than above Printer error has occurred 5200 5400 5700 5C00 6000 6500 6800 680...

Page 359: ...OS you are using Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search For details on how to resolve errors without Support Codes see A Message Is Displayed 359 ...

Page 360: ... Dock when it is time to send the printer usage information Read the instructions on the screen after clicking the icon then follow the procedure below If you agree to participate in the survey program Click Agree then follow the on screen instructions The printer usage information will be sent via the Internet If you have followed the on screen instructions the information will be sent automatica...

Page 361: ... Trash 4 Restart the computer Empty the Trash and restart your computer Changing the setting To display the confirmation screen every time the printer usage information is sent or to resume surveying follow the procedure below 1 Select Applications from the Go menu of Finder and double click the Canon Utilities folder then the Inkjet Extended Survey Program folder 2 Double click the Canon Inkjet P...

Page 362: ...e printer is printing from the computer or warming up wait until the job ends When it is ready the printer starts printing automatically If the printer is not printing from the computer or warming up check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error If an Error Occurs No paper Load paper and select Continue in the display on your PictBridge Wi...

Page 363: ...e error If an Error Occurs Hardware Error Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error If an Error Occurs Printer error An error requiring servicing may have occurred Turn off the printer and unplug the power cord of the printer from the power supply If you use a battery turn the printer off then detach the battery Plug the printer back i...

Page 364: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your printer s name is located on the front cov...

Page 365: ...rs on the Computer Screen 1000 to 1ZZZ 1000 1200 1300 1401 1403 1405 1410 1411 1600 1660 1681 1687 1688 1689 1700 1701 1810 2000 to 2ZZZ 2100 2101 2103 2500 4000 to 4ZZZ 4103 5000 to 5ZZZ 5100 5200 5400 5700 5B00 5B01 5C00 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6A00 A000 to ZZZZ A000 A100 B201 B202 B203 B204 About the suppor...

Page 366: ...e for each case Watch the movie Windows Watch the movie Mac If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the rear tray Paper Is Jammed inside the Printer Cases other than above In Other Cases 366 ...

Page 367: ...paper with your hands then pull the paper out slowly not to tear it Note If you cannot pull the paper out turn the printer off and turn it back on The paper may be ejected automatically If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jammed inside the Printer 2 Reload the paper and press the RES...

Page 368: ...rint documents with photos or graphics otherwise the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 368 ...

Page 369: ...nter and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery 2 Open the print head cover 3 Make sure that the jammed paper is not under the print head holder If the jammed paper is under the print head holder move the print head holder to the right edge or the left edge whichever is easier to remove the paper When you move th...

Page 370: ...lowly 6 Make sure that all the jammed paper is removed If the paper is torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains Does the piece of paper remain under the print head holder Does the little piece of paper remain inside the printer Does the piece of paper remain in the right side or the left side space A inside the printer 370 ...

Page 371: ... If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case confirm that no piece of paper remains inside the printer If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service cen...

Page 372: ...gn objects in the rear tray If there are any foreign objects in the rear tray be sure to turn off the printer unplug it from the power supply then remove the foreign object If you use a battery turn off the printer detach the battery then remove the foreign object Check3 Is the paper curled Load the paper after correcting its curl 372 ...

Page 373: ...1000 Cause There is no paper in the rear tray Action Load paper in the rear tray and press the printer s RESUME CANCEL button 373 ...

Page 374: ... print head cover is open Action Close the print head cover and wait for a while Do not close it while you are replacing an ink tank Important When you replace the ink tank do not touch the print head lock lever 374 ...

Page 375: ...s not installed Action Install the print head If the print head is already installed remove the print head once and then reinstall it If the error is still not resolved the print head may be damaged Contact the service center 375 ...

Page 376: ...1403 Cause The print head may be damaged Action Contact the service center 376 ...

Page 377: ...1405 Cause The print head may be damaged Action Contact the service center 377 ...

Page 378: ...check that the ink tank which lamp is off is installed properly If the front innermost part of the ink tank is sticking up push down on the Canon logo on the ink tank to install it properly If the ink lamp is off even though the ink tank is installed properly replace the ink tank 378 ...

Page 379: ...check that the ink tank which lamp is off is installed properly If the front innermost part of the ink tank is sticking up push down on the Canon logo on the ink tank to install it properly If the ink lamp is off even though the ink tank is installed properly replace the ink tank 379 ...

Page 380: ...nd you want to continue printing press the printer s RESUME CANCEL button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The printer may be damaged if printing is continued under the ink out condition Note If multiple ink lamps are flashing red check the status of each ink tank 380 ...

Page 381: ...1660 Cause The ink tank is not installed Action Install the ink tank 381 ...

Page 382: ...1681 Cause More than one ink tanks of the same color are installed The lamp on the ink tank flashes Action Confirm that the ink tanks are installed in the appropriate positions 382 ...

Page 383: ... place If the front innermost part of the ink tank is sticking up push down on the Canon logo on the ink tank There are the right and left tabs on the print head lock lever Push both tabs of the print head lock lever and make sure that both tabs are locked securely Push both tabs of the print head lock lever until each clicks into place Push in the order of the left and right lever After taking th...

Page 384: ...dition you need to release the function for detecting the remaining ink level Press and hold the printer s RESUME CANCEL button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under t...

Page 385: ...ntinue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the printer s RESUME CANCEL button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled in...

Page 386: ...1700 Cause The ink absorber is almost full Action Press the printer s RESUME CANCEL button to continue printing Contact the service center 386 ...

Page 387: ...1701 Cause The ink absorber is almost full Action Press the printer s RESUME CANCEL button to continue printing Contact the service center 387 ...

Page 388: ...as exhausted Action If printing is in progress cancel printing Turn off the printer then either change to a fully charged battery pack or detach the battery attachment and connect the supplied AC adapter to the printer 388 ...

Page 389: ...loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the printer s RESUME CANCEL button If you want to cancel printing press the printer s RESUME CANCEL button again while the POWER lamp is flashing 389 ...

Page 390: ...loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the printer s RESUME CANCEL button If you want to cancel printing press the printer s RESUME CANCEL button again while the POWER lamp is flashing 390 ...

Page 391: ...n If this error still occurs even after printing again set the printer not to detect the paper width by using the printer driver or Remote UI Note Depending on the type of paper the printer may not detect the paper width Additionally if the print head cover is opened while printing is in progress the printer may not detect the paper width 391 ...

Page 392: ...elow Print the nozzle check pattern to check the status of the print head Load a sheet of A4 Letter sized Canon Matte Photo Paper MP 101 and perform Automatic Print Head Alignment again Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measures if the problem continues after aligni...

Page 393: ...4103 Cause Cannot perform printing with the current print settings Action Press the printer s RESUME CANCEL button to cancel printing Then change the print settings and print again 393 ...

Page 394: ...and left tabs of the print head lock lever until each clicks into place Confirm that the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from m...

Page 395: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 395 ...

Page 396: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 396 ...

Page 397: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 397 ...

Page 398: ...5B00 Cause Printer error has occurred Action Contact the service center 398 ...

Page 399: ...5B01 Cause Printer error has occurred Action Contact the service center 399 ...

Page 400: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 400 ...

Page 401: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 401 ...

Page 402: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 402 ...

Page 403: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 403 ...

Page 404: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 404 ...

Page 405: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 405 ...

Page 406: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 406 ...

Page 407: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 407 ...

Page 408: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 408 ...

Page 409: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 409 ...

Page 410: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 410 ...

Page 411: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 411 ...

Page 412: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 412 ...

Page 413: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 413 ...

Page 414: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 414 ...

Page 415: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 415 ...

Page 416: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 416 ...

Page 417: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 417 ...

Page 418: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 418 ...

Page 419: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 419 ...

Page 420: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 420 ...

Page 421: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 421 ...

Page 422: ...and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Plug the printer back in or attach the battery then turn the printer back on If the problem is not resolved contact the service center 422 ...

Page 423: ...printing then turn off the printer Either replace the battery pack or detach the battery attachment and connect the supplied AC adapter to the printer Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 423 ...

Page 424: ...ou to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Contact the service center 424 ...

Page 425: ...ou to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Contact the service center 425 ...

Page 426: ...ou to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Contact the service center 426 ...

Page 427: ...ou to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply If you use a battery turn off the printer then detach the battery Contact the service center 427 ...

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