Chapter 5: Troubleshooting
Troubleshooting procedures
Page
5-11
CMM4 does not pass proper GPS sync to connected modules
If the Event Log tabs in all connected modules contain Loss of GPS Sync Pulse messages, perform the
following steps.
Procedure 34 Troubleshooting CMM4 not passing sync
1
Verify that the GPS antenna has an unobstructed view of the entire horizon.
2
Verify that the GPS coaxial cable meets specifications.
3
Verify that the GPS sync cable meets specifications for wiring and length.
4
If the web pages of connected modules indicate any of the following, then find and
eliminate the source of noise that is being coupled into the GPS sync cable:
•
In the GPS Status page:
o
anomalous number of Satellites Tracked (greater than 12, for example)
o
incorrect reported Latitude and/or Longitude of the antenna
•
In the Event Log page:
o
garbled GPS messages
o
large number of Acquired GPS Sync Pulse messages
GPS signal acquisition must not take longer than 5 minutes from unit startup.
5
If these efforts fail to resolve the problem, then request an RMA for the CMM4.
Summary of Contents for PTP 450 Series
Page 51: ...Chapter 1 Configuration Quick link setup Page 1 23...
Page 155: ...Chapter 1 Configuration Configuring security Page 1 127...
Page 163: ...Chapter 1 Configuration Configuring security Page 1 135...
Page 164: ...Chapter 1 Configuration Configuring security Page 1 136...
Page 193: ...Chapter 1 Configuration Configuring radio parameters Page 1 165...
Page 194: ...Chapter 1 Configuration Configuring radio parameters Page 1 166...
Page 195: ...Chapter 1 Configuration Configuring radio parameters Page 1 167...
Page 206: ...Chapter 1 Configuration Configuring radio parameters Page 1 178...
Page 210: ...Chapter 1 Configuration Configuring radio parameters Page 1 182...
Page 636: ...Chapter 5 Troubleshooting Logs Page 5 16 Figure 95 SM Authorization log...