Cambium Networks PTP 450 Series, Configuration Manual

Page: 624 / 649

Chapter 5: Troubleshooting General troubleshooting procedure
Page
5-4
Secondary Steps
After preliminary fault isolation is completed through the above steps, follow these:
• Check the Canopy knowledge base ( http://community.cambiumnetworks.com/ ) to find whether
other network operators have encountered a similar problem.
•
Proceed to any appropriate set of diagnostic steps. These are organized as follows:
o
Module has lost or does not establish connectivity on page 5-5
o
NAT/DHCP-configured SM has lost or does not establish connectivity on page 5-7
o
SM Does Not Register to an AP on page 5-8
o
Module has lost or does not gain sync on page 5-9
o
Module does not establish Ethernet connectivity on page 5-10
o
CMM4 does not pass proper GPS sync to connected modules on page 5-11
o
Module Software Cannot be Upgraded on page 5-12
o
Module Functions Properly, Except Web Interface Became Inaccessible on page 5-12