CAB Tharo Apollo 4, Operator'S Manual

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C-3 cab - Produkttechnik GmbH / Tharo Systems, Inc.
Error message
ADC malfunction
Battery low
Buffer overflow
Card full
Cutter blocked
Cutter jammed *
Table C-3 Error messages
Possible cause
Hardware error
PC card error
The data receive buffer is full but the
computer is still transmitting data
Refers to the optional memory card;
No more data can be stored on the
card
Refers to the integrated cutter;
( Apollo 200C , Apollo 300C )
The cutter is unable to cut the labels
due to the extreme thickness of the
material;
Cutter cannot return into its home
position and stays in an undefined
position
Refers to the integrated cutter;
( Apollo 200C , Apollo 300C )
The cutter is unable to cut the labels
due to the extreme thickness of the
material but is able to return into its
home position
Solution
Switch printer off and then on.
If error recurs
→
contact Service.
Replace battery inside the PC card.
Use the protocol (preferably RTS/
CTS) for data transmission.
Replace card.
Switch printer off, remove material
from the cutter, switch printer on.
If then the error message "Cutter
stuck" appears
→
contact Service.
Otherwise, check the thickness of
the label material and replace if
necessary.
Switch printer off, and check the
material in the cutter area for
possible double laying.
Start test cut by pressing the
key. If error recurs, replace the
label material.
Error Messages
The following table contains an overview of possible error messages, their
possible causes as well as solutions to the problems.
Correctable faults as defined above are marked with a " * ".
If the suggested solutions turn out unsuccessful, contact our Technical Service.