C-3
cab Produkttechnik GmbH & Co KG
A3-2 / A3 / A4 / A6
Possible Cause
Hardware error
The data receive buffer is full but the
computer is still sending data.
Refers to the optional memory card;
No more data can be stored on the
card.
Optional "Cutter" error.
The cutter is unable to cut the media
due to the thickness;
The Cutter blades cannot return to the
home position and stay in an
undefined position.
Optional "Cutter" error.
The cutter is unable to cut the media
due to the thickness, but the Cutter
blades are able to return to the home
position.
Hardware error on the optional
"Cutter".
Hardware error
Error
ADC malfunction
Buffer overflow
Card full
Cutter blocked
Cutter jammed
Cutter stuck
dRAM
malfunction
Table C-3 Error Messages
Solution
Switch printer off, then on again.
If error reoccurs, contact Service.
Make sure you are using the RTS/
CTS protocol to send data.
Replace the card.
Switch printer off, remove media
from the cutter and turn the printer
on. If the error message continues,
contact Service. Otherwise, check
the thickness of the media and
replace if necessary.
Switch printer off and check the
media in the cutter area for
possible double layering or folding.
Start a test cut by pressing the
key. If the error reoccurs,
replace the media.
Switch printer off, then on again.
If error reoccurs, contact Service.
Switch printer off, then on again.
If error reoccurs, contact Service.
List of Error Messages
The following table contains an overview of possible error messages, possible
causes and solutions. Errors that can be recovered are marked with " * ".
If the solution does not solve the problem, call for Service.
Appendix C - Error Messages / Problem Solution
Summary of Contents for a3-2
Page 1: ...Edition 10 04 Thermal direct Printer Transfer Printer Operator s Manual...
Page 77: ...77 cab Produkttechnik GmbH Co KG A3 2 A3 A4 A6 A B D C E F 9 Test Options Fig 9l Status Print...
Page 83: ...83 cab Produkttechnik GmbH Co KG A3 2 A3 A4 A6 9 Test Options Fig 9o Printhead Profile...
Page 87: ...87 cab Produkttechnik GmbH Co KG A3 2 A3 A4 A6 9 Test Options Fig 9s Test Grid...