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Troubleshooting

> If You Are Having Difficulty with Your Machine

If You Are Having Difficulty with Your Machine

This chapter explains how to resolve typical problems you may encounter when using the printer. If you have any
problems with the printer, first make sure you have performed the following tasks correctly:
•

Connect the printer to an electrical socket. For more information, see

Related Information

.

•

Remove all protective packaging from the printer.

•

Install and select the correct printer driver. For more information, see

Related Information

.

•

Connect the printer to a computer or mobile device. For more information, see

Related Information

.

•

Close the Roll Compartment Cover completely.

•

Insert the RD Roll correctly. For more information, see

Related Information

.

If you still have problems, see

Related Information

. If, after reading the topics, you are unable to resolve the

problem, visit the Brother support website at

support.brother.com

Related Information

•

Troubleshooting

Related Topics:

•

Connect the Power Cord

•

Install Printer Drivers and Software on a Computer

•

Connect the Printer to a Computer

•

Connect the Printer to a Mobile Device

•

Load the RD Roll

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Summary of Contents for TD-4550DNWB

Page 1: ...User s Guide TD 4550DNWB 2019 Brother Industries Ltd All rights reserved ...

Page 2: ...tor Express Mode Windows 34 Main Window of P touch Editor Professional Mode Windows 35 Main Window of P touch Editor Snap Mode Windows 36 Print Labels Using P touch Editor Windows 37 Create Labels and Print without Installing Software and Drivers 38 Print Using USB Interface Mass Storage Mode 39 Print Image Data without Using the Printer Driver 40 Print Labels Distributed to Multiple Printers to R...

Page 3: ...er Windows 96 Notes on Using P touch Transfer Manager Windows 97 Transfer Templates from the Computer to the Printer Windows 98 Backup Templates or Other Data Saved in the Printer Windows 106 Delete Printer Data Windows 107 Create Transfer Files and Transfer Package Files Windows 108 Distribute Templates to be Transferred to Users Without Using P touch Transfer Manager Windows 110 Store or Manage ...

Page 4: ... 167 Printing Problems 169 Version Information 175 Reset the Printer 176 Appendix 177 Specifications 178 Software Development Kit 180 Auto Media Configuration 181 Auto Media Configuration Overview 182 Use the Auto Media Configuration Function 183 Options 184 Clean Other Printer Components 185 Change the Label Peeler Options 188 Change the Cutting Options 189 Brother Numbers 190 Home Table of Conte...

Page 5: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Definitions of Notes General Precautions Trademarks and Licenses Open Source Licensing Remarks Important Note 1 ...

Page 6: ...IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons indicate helpful hints and supplementary information Bold Bold style identifies buttons on the machine s control panel or computer screen Italics...

Page 7: ... off or discolour Scratching the printed surface of the label with your fingernails or metal objects or touching the printed surface with wet hands can cause the colour to change or fade DO NOT affix labels to people animals or plants Never affix labels to public or private property without permission As the last label of the RD Roll may not be printed correctly each roll contains more labels than...

Page 8: ...ce Mozilla and Firefox are registered trademarks of the Mozilla Foundation QR Code Generating Program Copyright 2008 DENSO WAVE INCORPORATED BarStar Pro Encode Library PDF417 Micro PDF417 DataMatrix MaxiCode AztecCode GS1 Composite GS1 Databar Code93 MSI Plessey POSTNET Intelligent Mail Barcode Copyright 2007 AINIX Corporation All rights reserved Blue SDK Copyright 1995 2018 OpenSynergy GmbH All r...

Page 9: ...Remarks Open Source Licensing Remarks This product includes open source software To see the Open Source Licensing Remarks go to your model s Manuals page on the Brother support website at support brother com Related Information Before You Use Your Brother Machine 5 ...

Page 10: ...ented including but not limited to typographical and other errors relating to the publications Screen images in this document may differ depending on your computer s operating system your product model and software version Before using the printer make sure you read all the documents included with the printer for information about safety and operation The printer shown in the illustrations may be ...

Page 11: ...et Up Your Printer Set Up Your Printer Parts Description LCD Overview Install the Coin Cell Battery Set the Date and Time Load the RD Roll Check the Sensor Position Connect the Power Cord Turn Power On Off 7 ...

Page 12: ...r Bar 4 LCD 5 Status LED 6 Roll LED 7 OK Button 8 b Down Button 9 a Up Button 10 Back Button 11 Menu Button 12 Feed Button 13 Power Button 14 Power LED To pause printing press any button Press the button again to resume printing Printing can be paused only after each full page has been printed and cannot be paused on the final page or between pages 8 ...

Page 13: ...Rear 1 3 4 5 2 1 Power Port 2 Serial Port 3 USB Host Port 4 LAN Port 5 USB Port Related Information Set Up Your Printer 9 ...

Page 14: ...database updates and to execute commands to distribute update data among multiple printers connected to a network a Printer FTP Client b Retrieval of update data from the FTP server c FTP Server d Settings file updateinfo ini e Files you want to update such as template and database files BLF BIN files For more information regarding how to update visit the Brother support website at support brother...

Page 15: ...e The Print Head is disconnected or there is a problem with the Print Head 4 Wireless Direct icon Wireless Direct mode is on Your printer is not connected to the mobile device Wireless Direct mode is on Your printer is connected to the mobile device 5 WLAN icon Your printer is connected to the network Your printer is searching for the network 6 Bluetooth icon Bluetooth mode is on Your printer is n...

Page 16: ...NOTE The printer may malfunction if you try to configure it while it is processing or printing a print job Related Information Set Up Your Printer 12 ...

Page 17: ...o maintain the settings for the internal clock Battery power is consumed even if the printer is not in use A coin cell battery is installed in the printer 1 Make sure you disconnect the printer from the electrical socket 2 Turn the printer over 3 Remove the insulation seal on the coin cell battery Related Information Set Up Your Printer 13 ...

Page 18: ... the year and then press OK Repeat this step for setting the month and day 4 Press a or b to set the hour and then press OK Repeat this step for setting the minute 5 Press a or b to select AM PM or 24 and then press OK To change the date and time format select Administration Date Format or Administration Time Format and then specify the settings 6 Press Related Information Set Up Your Printer 14 ...

Page 19: ...Pull up the release levers on both sides of the printer to unlock the Roll Compartment Cover 3 Hold the printer by the front and firmly lift the Roll Compartment Cover to open it CAUTION Do not directly touch the Tear Bar with your hands Doing so may result in injury 4 Slide both Roll Guides outwards 15 ...

Page 20: ...rint side is facing up as shown in the illustration For fanfold paper Insert the fanfold paper as shown in the illustration a Print side Adjust the Roll Guides when using fanfold paper 6 Feed the end of the roll under the Media Guide Tips 1 Position the end of the paper slightly out of the Label Output Slot 16 ...

Page 21: ...ur finger gets pinched between the upper and lower parts of the cover IMPORTANT Do not leave any printed labels in the printer Doing so will cause label jams When not in use remove any rolls from inside the printer and close the Roll Compartment Cover to prevent dust and debris from accumulating in the printer Related Information Set Up Your Printer 17 ...

Page 22: ... the beginning of the label and feeds the label to the correct position Align the slider with b on the printer Die cut Labels With Black Mark The reflective black mark sensor detects the mark and feeds the media to the correct position Align the slider as shown in the illustration 2 3 1 1 Back of media 2 Black mark 3 Reflective black mark sensor Receipt Paper With No Black Mark The reflective blac...

Page 23: ...ark sensor can detect the black mark If the black mark is too short it cannot be detected by the reflective black mark sensor Media With Holes The reflective black mark sensor detects the hole and feeds the media to the correct position Align the slider as shown in the illustration 2 3 1 1 Back of media 2 Hole in media 3 Reflective black mark sensor Wristband The reflective black mark sensor detec...

Page 24: ...Related Information Set Up Your Printer Related Topics Auto Media Configuration 20 ...

Page 25: ...nect the Power Cord Connect the Power Cord 1 Connect the AC Adapter to the printer 2 Connect the AC Power Cord to the AC Adapter 3 Plug the AC Power Cord into an earthed electrical socket Related Information Set Up Your Printer 21 ...

Page 26: ...s Press to align the end of the roll The Power LED turns green To turn the printer off press and hold until the Power LED turns off NOTE When turning the printer off do not disconnect the AC Adapter and AC Power Cord until the Power LED turns off Related Information Set Up Your Printer 22 ...

Page 27: ...Home Install Software Install Software Install Printer Drivers and Software on a Computer Connect the Printer to a Computer 23 ...

Page 28: ...r enters the mode for configuring the wireless settings Start the installation after turning the printer on Make a note of the SSID network name and password network key of the wireless network in advance If you cannot find this information contact your network administrator or wireless access point router manufacturer To connect the printer to a computer using Wireless Direct select USB connectio...

Page 29: ...ftware Updates software to the latest version Printer Setting Tool Specifies the printer s settings from a computer BRAdmin Light Finds the printer on your network and allows you to configure basic settings from your computer BRAdmin Professional Finds the printer on your network and allows you to configure advanced settings and updates from your computer Font Manager Allows you to transfer fonts ...

Page 30: ...uter Connect the Printer to a Computer Connect the Printer to a Computer Using a USB Cable Connect the Printer to a Computer Using Wi Fi Connect the Printer to a Computer Using a Wired LAN Connect the Printer to a Computer Using Bluetooth Connection 26 ...

Page 31: ...B Cable Connect the Printer to a Computer Using a USB Cable 1 Make sure the printer is turned off before connecting the USB cable 2 Connect the USB cable to the USB Port on the back of the printer and then to your computer 3 Turn the printer on Related Information Connect the Printer to a Computer 27 ...

Page 32: ...t results with normal everyday printing use the printer as close to the wireless access point router as possible with minimal obstructions Large objects and walls between the two devices as well as interference from other electronic devices can affect communication or the data transfer speed of your printing 1 Write down the SSID network name and password network key of your wireless access point ...

Page 33: ...uter via Wi Fi while using Wireless Direct If your printer is connected successfully changes to WPS Wi Fi Protected Setup If your wireless access point router supports WPS wireless settings and connections can be configured quickly 1 Confirm that your wireless access point router has the WPS symbol 2 Place your printer within the range of your wireless access point router The range may differ depe...

Page 34: ...ed LAN connection settings Network Cable Use a straight through Category 5 or greater twisted pair cable for 10BASE T or 100BASE TX Fast Ethernet Network IMPORTANT Do not connect this product to any LAN connection that is subject to overvoltages 1 If on screen instructions appear during the installation make sure the printer is turned off before connecting the LAN cable 2 Connect the LAN cable to ...

Page 35: ...u 2 Press a or b to select the following a Select Bluetooth Press OK b Select Bluetooth On Off Press OK 3 Press a or b to select On Press OK appears on the LCD 4 Follow the on screen instructions to proceed with the installation 5 When the search results appear select the printer If your printer is connected successfully changes to Related Information Connect the Printer to a Computer 31 ...

Page 36: ...g P touch Editor Windows Print Labels Using P touch Editor Windows Create Labels and Print without Installing Software and Drivers Print Labels Distributed to Multiple Printers to Reduce Printing Time Windows Print Barcode Labels Using Crop Print Windows Print Labels Using the Printer Driver Windows 32 ...

Page 37: ...her P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Do one of the following To open an existing layout click Open 1 To connect a preset layout to a database select the check box next to Connect Database 2 To create a new layout double click the New Layout pane 3 or click the New Layout pane 3 and then click To create a new layout using ...

Page 38: ...itor Express Mode Windows Main Window of P touch Editor Express Mode Windows Express mode allows you to quickly create layouts including text and images 1 1 2 3 4 1 Edit Toolbars 2 Print Button 3 Operation Mode Selection Buttons 4 Property Palettes Related Information Create Labels Using P touch Editor Windows 34 ...

Page 39: ...nal Mode Windows Main Window of P touch Editor Professional Mode Windows Professional mode allows you to create layouts using a wide range of advanced tools and options 1 2 3 4 3 1 Print Menu 2 Property Palettes 3 Edit Toolbars 4 Operation Mode Selection Buttons Related Information Create Labels Using P touch Editor Windows 35 ...

Page 40: ...or Windows Main Window of P touch Editor Snap Mode Windows Main Window of P touch Editor Snap Mode Windows Snap mode allows you to capture all or a portion of your computer screen display and print it as an image Related Information Create Labels Using P touch Editor Windows 36 ...

Page 41: ...onfigure the settings in the Print screen before printing Click File Print from the menu bar or click Print Professional Mode Configure the settings in the Print screen before printing Click File Print from the menu bar or click Click to start printing without changing the settings Snap Mode Enter the text and then click Related Information Create Labels and Print Using Computer 37 ...

Page 42: ...g Computer Create Labels and Print without Installing Software and Drivers Create Labels and Print without Installing Software and Drivers Print Using USB Interface Mass Storage Mode Print Image Data without Using the Printer Driver 38 ...

Page 43: ... via USB The printer s mass storage area appears as a folder on the computer or device s screen If the mass storage area does not appear automatically see the instructions for the operating system of your computer or mobile device for information about accessing the mass storage area 4 Drag and drop the file you want to copy to the mass storage area 5 Press OK The commands in the command file are ...

Page 44: ... process may produce a fuzzy image To improve the image quality try to turn any preprocessing of the JPEG image off Only JPEG images can be printed Limited to files with the jpg extension The maximum file size is 16 MB 2 MB when the mass storage feature is used The maximum resolution is as follows Height Width 36000 1280 dots If these limits are exceeded the data received by the printer is discard...

Page 45: ...the order of the printers as shown 67 67 66 200 It may not be possible to detect information for a printer connected via a USB hub or print server Before printing enter the settings manually and check if the printer can be used for printing Depending on whether a router is used and the security features in use such as a firewall it may not be possible to use this function We recommend performing a...

Page 46: ...ight click the selected printer or printers and then click Settings From the Paper Size drop down list select the label size If multiple printers have been selected the same label size setting is applied to all selected printers 6 Click OK to close the label size setting dialog box 7 Click OK to close the Distributed Printing Settings dialog box The setup is completed 8 Click OK to close the Prope...

Page 47: ...xxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxx D00XXU001 D00XXU002 D00XXU003 D00XXX001 Z The Crop Print function is available only when printing from the Windows printer driver and cannot be executed using P touch Editor The accuracy of the Crop Print feature depends on the user s environment printing material and label content Clear black and white barcod...

Page 48: ...th The narrowest bar 0 5 mm minimum Margin 10 times the narrowest bar width minimum Colour Black Background colour White Cell width widest bar 0 5 mm minimum Code 39 Code 3 of 9 ITF ITF 14 Interleaved 2 of 5 GS1 128 UCC EAN 128 Codabar Code 2 of 7 NW 7 CODE 93 CODE 128 UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 QR code 1 Datamatrix GS1 Datamatrix 1 PDF417 1 MaxiCode 1 Related Information Print Barcode ...

Page 49: ...Layout for Product Labels Correct Barcode Layout Incorrect Barcode Layout D00XXU001 D00VXY004 D00ZXX003 D00XXU002 D00X0X001 D00XXU003 D00X0X002 D00XXU004 D00X0X003 D00VXY001 D00X0X004 D00VXY002 D00ZXX001 D00VXY003 D00ZXX002 Not identified not aligned along the top margin D00XXU001 D00XXU002 D00X0X001 D00XXU003 D00X0X002 D00KYX001 D00XXU004 D00X0X003 D00KYX002 D00VXY001 D00X0X004 D00KYX003 D00VXY00...

Page 50: ...Correct Barcode Layout Related Information Print Barcode Labels Using Crop Print Windows 46 ...

Page 51: ...lick Properties 7 Click the Basic tab and do one of the following For Die cut labels clear the Cut Every check box For Continuous Rolls select the Cut Every check box 8 Click the Crop Print tab and select the Automatically print individual labels with barcodes check box 9 Select the Extract individual labels with barcodes option for product labels or select the Crop barcodes text and other objects...

Page 52: ...et The barcodes may not be identified correctly When printing from Acrobat Reader do the following In the Page Sizing Handling section clear the Choose paper source by PDF page size check box Under Orientation select the Portrait radio button Related Information Print Barcode Labels Using Crop Print Windows 48 ...

Page 53: ... the print command in your application 4 Select your printer and then click the printing properties or preferences button The printer driver window appears 5 Change the printer settings if needed 6 Click OK 7 Complete your print operation The printer starts printing When printing is finished the printer reverts to the mode selected before printing started Related Information Create Labels and Prin...

Page 54: ...g Printer s LCD Create Labels Using P touch Editor Windows Transfer the Template to P touch Transfer Manager Windows Transfer Templates or Other Data from the Computer to the Printer Windows Call Up the Transferred Template on the Printer s LCD and Print 50 ...

Page 55: ...ows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Do one of the following To open an existing layout click Open 1 To connect a preset layout to a database select the check box next to Connect Database 2 To create a new layout double click the New Layout pane...

Page 56: ...Server 2012 R2 Click the P touch Editor 5 2 icon on the Apps screen or double click the P touch Editor 5 2 icon on the desktop Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Open the template you want or create a label layout 3 Click File Transfer Tem...

Page 57: ... see Related Information 1 Connect the printer and the computer via a USB cable and then turn the printer on The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear If a printer is disconnected or offline it does not appear in the folder view 2 Select the printer you want...

Page 58: ... a key number memory location in the printer when it is placed in the new folder Data type Maximum number of transferable items Restriction details Template 255 Each template can contain a maximum of 255 objects Database 255 Only CSV files can be transferred Each CSV file can contain a maximum of 65000 records Image transferred symbols 255 Only BMP files can be transferred Monochrome BMP files are...

Page 59: ...then select the key number you want Except for the data in databases all data transferred to the printer is assigned a key number If the template or other data transferred to the printer has the same key number as another template already saved in the printer the new template overwrites the old one You can confirm the assigned template numbers saved in the printer by backing up the templates or ot...

Page 60: ...other data you want to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation 8 Click OK The selected items are transferred to the printer Related Information Print Labels Using Printer s LCD Related Topics Transfer Templates Created on a Computer to the Printer Using a Mobile Device 56 ...

Page 61: ...ct Template Settings Press OK ii Select Template Mode Press OK c Press a or b to select On Press OK 2 Press a or b to select a template and then press OK The number of labels assigned to the selected template prints To change this number for future use go to Template Settings and set the Confirm Print option to On The next time you print the print settings screen will appear allowing you to change...

Page 62: ...labels assigned to the selected template prints To change this number for future use go to Template Settings and set the Confirm Print option to On The next time you print the print settings screen will appear allowing you to change the number of labels using a and b To display a print preview press Menu on the print settings screen twice and then press OK To display the object in the template pre...

Page 63: ...Using P touch Editor Windows Transfer the Template to P touch Transfer Manager Windows Transfer Templates or Other Data from the Computer to the Printer Windows Specify the Barcode Scanner Settings Windows Connect the Printer to a Barcode Scanner Using Bluetooth Windows Connect the Printer to a Barcode Scanner Using USB Host Interface Try the P touch Template Function Using the Barcode List 59 ...

Page 64: ...mages and scan a barcode to select which one to print Advanced Template Printing Download a template and scan a barcode to print a copy or to insert the scanned data into a different template Database Lookup Printing Download a database linked to a template and scan a barcode to find a record to insert into the template and print See Related Information Advanced Operations Numbered Serialised Numb...

Page 65: ...ows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Do one of the following To open an existing layout click Open 1 To connect a preset layout to a database select the check box next to Connect Database 2 To create a new layout double click the New Layout pane...

Page 66: ...Server 2012 R2 Click the P touch Editor 5 2 icon on the Apps screen or double click the P touch Editor 5 2 icon on the desktop Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Open the template you want or create a label layout 3 Click File Transfer Tem...

Page 67: ...ice to the printer see Related Information 1 Connect the printer and the computer via a USB cable and then turn the printer on The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear If a printer is disconnected or offline it does not appear in the folder view 2 Select th...

Page 68: ... a key number memory location in the printer when it is placed in the new folder Data type Maximum number of transferable items Restriction details Template 255 Each template can contain a maximum of 255 objects Database 255 Only CSV files can be transferred Each CSV file can contain a maximum of 65000 records Image transferred symbols 255 Only BMP files can be transferred Monochrome BMP files are...

Page 69: ...then select the key number you want Except for the data in databases all data transferred to the printer is assigned a key number If the template or other data transferred to the printer has the same key number as another template already saved in the printer the new template overwrites the old one You can confirm the assigned template numbers saved in the printer by backing up the templates or ot...

Page 70: ...t to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation 8 Click OK The selected items are transferred to the printer Related Information Print Labels Using Barcode Scanner or Other Devices P touch Template Related Topics Transfer Templates Created on a Computer to the Printer Using a Mobile Device 66 ...

Page 71: ...2008 Windows Server 2008 R2 Click Start All Programs Brother Label Mobile Printer Printer Setting Tool 3 Click the P touch Template Settings button 4 Select the settings you want and then click Set A By default printing begins when the code FF is scanned from a barcode using a barcode scanner This can be changed with the settings highlighted by A in the previous image If the Received Data Size opt...

Page 72: ...ers and install any necessary hardware and software The Bluetooth connection settings are saved even after the printer is turned off 1 Press Menu 2 Press a or b to select the following a Select Bluetooth Press OK b Select Bluetooth On Off Press OK 3 Press a or b to select On Press OK appears on the LCD 4 Pair the printer with the barcode scanner via Bluetooth If the PIN of the printer is required ...

Page 73: ...lates must first be downloaded from a computer to the printer using P touch Transfer Manager The barcode scanner should be programmed to use the English keyboard For beginners the barcode scanner should be programmed to scan data with no prefix or suffix characters For advanced users the prefix and suffix characters can be scanned and used as commands with the printer for creating customised templ...

Page 74: ... Using the Barcode List Print the Transferred Templates Directly Standard Template Printing Print the Transferred Templates After Changing Advanced Templated Printing Print the Templates Related to a Database Database Lookup Printing Print the Transferred Templates in Serialised Number Numbered Serialised Number Printing List of Barcodes for Specifying Settings 70 ...

Page 75: ...tom folder to manage different sets of templates When a template is transferred to the Configurations folder in P touch Transfer Manager the Key Assign number is automatically assigned For basic operations you can specify a Key Assign number between 1 and 10 For advanced operations you can specify a Key Assign number between 1 and 255 for any templates downloaded into the printer but you must scan...

Page 76: ...ou can download the latest version from the Brother support website at support brother com manuals 6 Specify the number of copies you want a Scan the following barcode Number of copies b Scan the following barcodes to specify a three digit number Example Specify numbers by scanning the following barcodes 7 0 0 7 15 0 1 5 For entering numbers 1 2 3 4 5 6 7 8 9 0 00 To change the setting for the num...

Page 77: ...template 7 Preset template 8 Preset template 9 Preset template 10 The specified label is printed Related Information Try the P touch Template Function Using the Barcode List Lock Labels for Editing Related Topics List of Barcodes for Specifying Settings Transfer Templates from the Computer to the Printer Windows 73 ...

Page 78: ...g the label layout to an image the text cannot be changed 1 In the P touch Editor Layout window right click the text object and then click Properties 2 Click the Expanded tab and then select the Text Cannot Be Edited check box If the Expanded tab does not appear click Tools Options General and then select the Display Expanded Tabs of Object Properties check box in the Others section When the Text ...

Page 79: ... protocol requirements especially for the label size and barcode position in the label to fit the maximum number and type of characters being inserted from the barcode scanner A barcode in the template cannot be created or scanned if the barcode with the inserted data does not fit entirely within the label printable image area 2 When you transfer data to the Configurations folder in P touch Transf...

Page 80: ...ch Template settings are to print a single copy with Auto Cut turned on For more information on P touch Template Settings see the P touch Template Manual Command Reference English only You can download the latest version from the Brother support website at support brother com manuals 6 Specify the number of copies you want a Scan the following barcode Number of copies b Scan the following barcodes...

Page 81: ...following barcodes with the same number three digits as the Key Assign number used for the downloaded template to be printed Example Specify numbers by scanning the following barcodes 7 0 0 7 15 0 1 5 For entering numbers 1 2 3 4 5 6 7 8 9 0 00 The downloaded template is selected after the three digit numbers have been scanned 77 ...

Page 82: ...aded template Example 10 Scan the following barcode to send the command to start printing Begin printing The barcode in the printed template contains the data from the barcode scanned Example Related Information Try the P touch Template Function Using the Barcode List Related Topics List of Barcodes for Specifying Settings Transfer Templates from the Computer to the Printer Windows 78 ...

Page 83: ...onnect to a database file You can link as many columns to a text and barcode objects in the template as needed Make sure the keywords are included in the leftmost column A but do not link any text or barcode object in the template with field A if you do not need the data on the printed label A For more information on specifying the settings refer to the P touch Editor Help menu 2 Use P touch Trans...

Page 84: ...with Auto Cut turned on For more information on P touch Template Settings see the P touch Template Manual Command Reference English only You can download the latest version from the Brother support website at support brother com manuals 6 Specify the number of copies you want a Scan the following barcode Number of copies b Scan the following barcodes to specify a three digit number Example Specify...

Page 85: ...he downloaded template to be printed Example Specify numbers by scanning the following barcodes 7 0 0 7 15 0 1 5 For entering numbers 1 2 3 4 5 6 7 8 9 0 00 The downloaded template is selected after the three digit numbers have been scanned You can use P touch Editor to create and print a label with a single barcode Example 9 Scan a barcode containing the keyword to look up in the downloaded datab...

Page 86: ... printing You can use P touch Editor to create and print a label with a single barcode Example The printer prints the template with the data inserted from the database record found with the scanned keyword Related Information Try the P touch Template Function Using the Barcode List Related Topics List of Barcodes for Specifying Settings Transfer Templates from the Computer to the Printer Windows 8...

Page 87: ...ng Serialising Print with Numbering Serialising Advanced Operation Text Numbering Serialising 1 Use P touch Editor to create or open a template and select a text object you want to increment while printing 2 Highlight or drag the cursor over a group of numbers and letters within the text object you want to increment maximum of 15 The selected group is called the Numbering field 3 Right click the N...

Page 88: ...and letters within the barcode object you want to increment maximum of 15 The selected group is called the Numbering field The Numbering button is enabled after a group of numbers and letters are highlighted 4 Click the Numbering button and then click OK 84 ...

Page 89: ...ber of copies you want to print three digits Example For five copies specify the three digit numbers by scanning barcodes for 0 0 5 For entering numbers 1 2 3 4 5 6 7 8 9 0 00 4 Follow the P touch Template mode basic operation procedures to start printing The Numbering field increments by one number or letter with each printed label and the count is permanently saved in the printer To reset a text...

Page 90: ...Related Information Try the P touch Template Function Using the Barcode List Related Topics List of Barcodes for Specifying Settings Transfer Templates from the Computer to the Printer Windows 86 ...

Page 91: ...touch template command initialise begin specifying settings Basic settings Auto cut on Cut every one label Cut at end on Auto cut on Cut every two labels Cut at end on Auto cut off Cut at end on Auto cut off Cut at end off Number of copies For entering numbers These are used when specifying the number of copies printed and when selecting a template number Scan barcodes to specify a three digit num...

Page 92: ...emplate 2 Preset template 3 Preset template 4 Preset template 5 Preset template 6 Preset template 7 Preset template 8 Preset template 9 Preset template 10 Select template Number of serialised copies NN Delimiter Initialise template data ID Begin printing 88 ...

Page 93: ...Related Information Try the P touch Template Function Using the Barcode List 89 ...

Page 94: ...Print Labels Using Mobile Devices Print Labels Using Mobile Devices Install Mobile Apps Connect the Printer to a Mobile Device Transfer Templates Created on a Computer to the Printer Using a Mobile Device 90 ...

Page 95: ...p Store Application Features Print SDK Download the Software Development Kit SDK from the Brother Developer Center brother com product dev Mobile Transfer Express This application allows you to use a mobile device to download databases and label data which were created on a computer using P touch Editor and saved to a cloud service and send them to your printer Mobile Deploy Allows you to perform ...

Page 96: ...OK ii Select Network Mode Press OK e Press a or b to select Direct Mode Press OK appears on the LCD Using a Windows computer a Launch the Printer Setting Tool on your computer b Click the Communication Settings button c Click General Communication Settings d Confirm the Infrastructure and Wireless Direct or Wireless Direct option is selected for the Selected Interface setting and then confirm the ...

Page 97: ...Off Press OK 3 Press a or b to select On Press OK appears on the LCD 4 From your mobile device s Bluetooth settings screen select your printer If your printer is connected successfully changes to Related Information Print Labels Using Mobile Devices 93 ...

Page 98: ... device Save the file using a cloud storage service and then use the sharing function of the mobile device s operating system to share the file Send the file as an email attachment from the computer to the mobile device and then save the file to the mobile device 3 Connect the printer to your mobile device and then start Mobile Transfer Express The template data appears 4 Select the template you w...

Page 99: ...r Manager Windows Transfer Templates to the Printer P touch Transfer Manager Windows Transfer Templates to the Printer Using P touch Transfer Manager Windows Distribute Templates to be Transferred to Users Without Using P touch Transfer Manager Windows 95 ...

Page 100: ... Windows Transfer Templates to the Printer Using P touch Transfer Manager Windows Notes on Using P touch Transfer Manager Windows Transfer Templates from the Computer to the Printer Windows Backup Templates or Other Data Saved in the Printer Windows Delete Printer Data Windows Create Transfer Files and Transfer Package Files Windows 96 ...

Page 101: ...rounds specified with P touch Editor are not compatible with the printer A P touch Editor layout using the split printing function enlarging the label and printing it on two or more labels cannot be transferred Only the portion of the label within the printable area is printed Fields overflowing the print area may not be printed completely Notes on Transferring Templates The printed label may diff...

Page 102: ... templates and other data to the printer and save backups of your data on the computer To use P touch Transfer Manager you must first transfer templates created in P touch Editor to P touch Transfer Manager Related Information Transfer Templates to the Printer Using P touch Transfer Manager Windows Transfer the Template to P touch Transfer Manager Windows Main Window of P touch Transfer Manager Wi...

Page 103: ...icon on the desktop Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Editor 5 2 icon on the Apps screen or double click the P touch Editor 5 2 icon on the desktop Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Editor 5 2 or double click the P touch Editor 5 2 icon on the desktop P touch Editor starts 2 Open th...

Page 104: ...splays a preview of the templates in the templates list 5 Folder List Displays a list of folders and printers When you select a folder the templates in the selected folder appear in the template list If you select a printer the current templates and other data stored in the printer appear 6 Toolbar Provides access to frequently used commands Explanations of the Toolbar Icons Icon Button name Funct...

Page 105: ... printer and saves it on the computer Open Opens the selected template Search Allows you to search for templates or other data registered to P touch Library Display Style Changes the file display style Related Information Transfer Templates from the Computer to the Printer Windows 101 ...

Page 106: ...e computer to the printer To transfer templates from a mobile device to the printer see Related Information 1 Connect the printer and the computer via a USB cable and then turn the printer on The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear If a printer is disconne...

Page 107: ...a key number memory location in the printer when it is placed in the new folder Data type Maximum number of transferable items Restriction details Template 255 Each template can contain a maximum of 255 objects Database 255 Only CSV files can be transferred Each CSV file can contain a maximum of 65000 records Image transferred symbols 255 Only BMP files can be transferred Monochrome BMP files are ...

Page 108: ...then select the key number you want Except for the data in databases all data transferred to the printer is assigned a key number If the template or other data transferred to the printer has the same key number as another template already saved in the printer the new template overwrites the old one You can confirm the assigned template numbers saved in the printer by backing up the templates or ot...

Page 109: ... want to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation 8 Click OK The selected items are transferred to the printer Related Information Transfer Templates from the Computer to the Printer Windows Related Topics Transfer Templates Created on a Computer to the Printer Using a Mobile Device 105 ...

Page 110: ...able between different models 1 Connect the computer and the printer and turn the printer on The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear 2 Select the printer to back up from and then click Backup A confirmation message appears 3 Click OK A new folder is create...

Page 111: ...or other data saved on the printer 1 Connect the computer and the printer and turn the printer on The printer model name appears next to a printer icon in the folder view 2 Right click the printer and then select the Delete All menu A confirmation message appears 3 Click OK All templates and other data saved in the printer is deleted Related Information Transfer Templates to the Printer Using P to...

Page 112: ... Package Files Windows Use P touch Transfer Manager to save template data created using P touch Editor in the BLF or PDZ format and transfer these files in this format to a printer over a network from a computer or mobile device You can also print files in the BLF format using mass storage mode Template Transfer Method File Format From a mobile device Using Mobile Transfer Express via USB PDZ via ...

Page 113: ...the P touch Transfer Manager window and then select the template to save You can select multiple templates at the same time 3 Click File Save Transfer File NOTE The Save Transfer File button appears when the printer is disconnected from the computer or offline If you click the Save Transfer File button after selecting Configurations all templates in the folder are saved as the Transfer file BLF or...

Page 114: ...used If the specified Key Assign number is already being used the existing template will be overwritten with the new one This function requires a USB connection Administrator Users 1 2 3 4 5 Administrator tasks User tasks Administrator tasks Preparing P touch Transfer Express Transfer the Template to P touch Transfer Manager Save the Template as a Transfer Package File PDZ Distribute the Transfer ...

Page 115: ...nsfer Package File PDZ To create a file in a format that can be used by P touch Transfer Express save the template as a Transfer Package file PDZ 1 Select the Configurations folder in the P touch Transfer Manager window 2 Select the templates you want to distribute 3 Click File Save Transfer File The Save Transfer File option appears only if the printer is disconnected from the computer or offline...

Page 116: ...s folder In this case you can simply move the distributed Transfer Package file to the downloaded folder and then double click PtTrExp exe 1 Move the Transfer Package file PDZ to the downloads folder 2 Distribute all the files in the downloads folder to others User tasks Transfer the Transfer Package File PDZ to Your Printer You can transfer the Transfer Package file PDZ to the printer using the P...

Page 117: ...le Transfer Package file PDZ within the folder containing the PtTrExp exe file click Transfer To transfer multiple Transfer Package files PDZ within the folder containing the PtTrExp exe file do the following a Click Browse b Select the Transfer Package file you want to transfer and then click Open c Click Transfer d Click Yes 5 When completed click OK Related Information Transfer Templates to the...

Page 118: ...Manage Templates P touch Library Store or Manage Templates P touch Library Edit Templates Using P touch Library Windows Print Templates Using P touch Library Windows Search Templates Using P touch Library Windows 114 ...

Page 119: ...08 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Tools P touch Library 2 3 The main window appears Overview of the Toolbar Icons Icon Button name Function Open Opens the selected template Print Prints the selected template with the printer Search Allows you to search for templates registered to P touch Library Display Style Changes the file display style 2 Select the temp...

Page 120: ...2 3 Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Library 2 3 icon on the Apps screen Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Tools P touch Library 2 3 The main window appears 2 Select the template you want to print and then click Print The connected printer prints the template Related Information St...

Page 121: ... Windows 10 Windows Server 2016 Click Start Brother P touch P touch Library 2 3 Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Library 2 3 icon on the Apps screen Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Tools P touch Library 2 3 The main window appears 2 Click Search The Search dialog box appears 3 Sp...

Page 122: ... the file name Type Search for a template by specifying the file type Size Search for a template by specifying the file size Date Search for a template by specifying the file date 4 Click Begin Search The search begins and the search results are displayed 5 Close the Search dialog box To confirm the search results click Search Results in the folder view You can register templates to P touch Librar...

Page 123: ...Home Network Network Learn about Network Management Software and Utilities Change Printer Settings Using Web Based Management 119 ...

Page 124: ...ou are sure you can print re enable them BRAdmin Professional Windows BRAdmin Professional is a utility for more advanced management of network connected Brother printers This utility can search for Brother printers on your network and view their status from an easy to read Windows Explorer style screen that changes colour to identify the status of each printer You can configure network and printe...

Page 125: ...Home Update Update Update P touch Editor Windows Update the Firmware 121 ...

Page 126: ...ows Server 2012 Windows Server 2012 R2 Click the P touch Update Software icon on the Apps screen or double click the P touch Update Software icon on the desktop Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Update Software or double click the P touch Update Software icon on the desktop 2 Click the Computer software update icon 3 Select the Pr...

Page 127: ...Related Information Update 123 ...

Page 128: ...e Software icon on the desktop Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the P touch Update Software icon on the Apps screen or double click the P touch Update Software icon on the desktop Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother P touch P touch Update Software or double click the P touch Update Software icon on the desktop ...

Page 129: ... the cable during data transfer 6 Check the content to be updated and then click Start to begin the update The firmware update begins NOTE Do not turn the printer off or disconnect the cable during the update process Related Information Update 125 ...

Page 130: ...gs Change Printer Settings Using the Printer Setting Tool Windows Apply Setting Changes to Multiple Printers Windows Change Printer Settings Using Web Based Management Confirm Printer Settings Change Printer Settings Using the Printer 126 ...

Page 131: ...Start the Printer Setting Tool Windows 10 Windows Server 2016 Click Start Brother Printer Setting Tool Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the Printer Setting Tool icon on the Apps screen Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother Label Mobile Printer Printer Setting Tool The main window appears 3 2 4 5 6 1 1 Printer Lis...

Page 132: ...t to change and then specify or change the settings in the dialog box 5 Click Apply to apply the settings to the printer 6 Click Exit in the main window to finish specifying settings Use the Printer Setting Tool to configure the printer only when the printer is idle The printer may malfunction if you try to configure it while it is processing or printing a print job Related Information Printer Set...

Page 133: ...ings Dialog Box 1 2 3 4 5 6 7 8 9 10 1 Menu Bar Provides access to various commands grouped under each menu title the File Tools and Help menus according to their functions 2 Node Name Displays the node name nodes can be renamed 3 Settings Display Change Area Displays the current settings for the selected item 4 Refresh Updates the displayed settings with the most recent information 5 Exit Exits t...

Page 134: ...he printer Save Settings in Command File Saves the specified settings in a command file The file extension is BIN The saved command file can be used with the mass storage mode to apply the settings to a printer If the Disable these settings check box is selected the settings are not saved The following information is not saved with the command file Node name IP address subnet mask and default gate...

Page 135: ... saved Exported files are not encrypted Tools Menu Options Option Settings Automatically restart the printer after applying new settings If this check box is selected the printer automatically restarts after communication settings are applied If this check box is cleared you must restart the printer manually When configuring multiple printers you can reduce the time needed to change settings by cl...

Page 136: ...ownload the update file from Setting file name Specifies the update file name on the FTP server Log Log storage Selects whether to export the update log to the FTP server Log storage path of FTP server Type the path to the folder on the FTP server where you want to export the log data Wired LAN Wireless LAN Tabs TCP IP Boot Method Selects the AUTO BOOTP DHCP RARP or STATIC option IP Address Subnet...

Page 137: ...lays the automatically selected channel Authentication Method Encryption Mode The supported encryption modes for the authentication methods are shown in the table below Authentication Method Encryption Mode Open System None WEP Shared Key WEP WPA WPA2 PSK TKIP AES AES EAP FAST NONE TKIP AES AES EAP FAST MS CHAPv2 TKIP AES AES EAP FAST GTC TKIP AES AES PEAP MS CHAPv2 TKIP AES AES PEAP GTC TKIP AES ...

Page 138: ...erial number Password 455 where is the last five digits of the product serial number Channel Specifies the channel to use for the Wireless Direct mode Bluetooth Tab TD 4550DNWB Bluetooth Settings Bluetooth Mode Selects the control mode when Bluetooth is enabled Classic Visible to Other Devices Allows the printer to be discovered by other Bluetooth devices Change PIN code Changes the PIN Display th...

Page 139: ...Related Information Change Printer Settings Using the Printer Setting Tool Windows 135 ...

Page 140: ... cannot be retrieved the previous settings are displayed If the current settings cannot be retrieved and previous settings were not specified the machine s factory settings appear Settings Dialog Box Menu Bar Basic Tab Advanced Tab Print Position Sensors Tab Display Settings Tab TD 4550DNWB Management Tab Settings Dialog Box 1 2 3 4 5 6 7 8 1 Menu Bar Provides access to various commands grouped un...

Page 141: ...ttings in Command File Saves the specified settings in a command file Import Imports an exported file Export Saves the current settings in a file Exit Exits the Device Settings window and returns to the main window of the Printer Setting Tool Maintenance Menu Options You must have administrator privileges for the computer or the printer to display some items Check if you have administrator privile...

Page 142: ...mode is cancelled when the following operations are performed Any of the printer buttons is pushed The Roll Compartment Cover is opened or closed The printer receives data excluding via the serial port A USB cable is disconnected and then reconnected Auto Power Off Specifies the period of time that passes before the printer turns off automatically when connected to an electrical socket The printer...

Page 143: ...cted the Save Print Log in File option cannot be enabled Print Data after Printing Specifies whether print data is erased after printing Print Position Sensors Tab If RD Rolls are being used it is unnecessary to adjust the sensors Printing Reference Point Adjustment Adjusts the position of the reference point point of origin for printing This corrects printing misalignments resulting from differen...

Page 144: ...e to retrieve information Management Tab To display this tab you must have administrator privileges for the computer or the printer Check if you have administrator privileges for the printer by clicking the Printer properties menu and then clicking the Security tab Time Date Selects whether to display date and time on the printer s LCD Unit Specifies the default unit Language Specifies the languag...

Page 145: ...Related Information Change Printer Settings Using the Printer Setting Tool Windows 141 ...

Page 146: ...e English only You can download the latest version from the Brother support website at support brother com manuals 1 2 3 5 16 14 4 6 7 8 9 11 12 15 10 17 13 1 Default Command Mode Specifies the P touch Template mode as the default mode To change the mode select the mode by accessing the Management tab on the Device Settings window 2 Default Template Number Specifies a default template number that ...

Page 147: ...ne in a text object Select one of four line feed codes or type the line feed code you want maximum of 20 characters 10 Replace FNC1 Replaces GS codes with FNC1 11 Number of Copies Sets the number of copies maximum of 99 copies 12 Auto Cut Specifies if the printer should cut the labels and how many labels to print before cutting maximum of 99 labels 13 Inverted 180 Degrees If this check box is sele...

Page 148: ...ize NOTE Do not register a paper size already registered to avoid incorrect print results To use paper of the same size as one that is currently registered select the size you want from the Currently Registered Paper Sizes list in the Paper Size Setup dialog box and then change and overwrite the settings from the Edit dialog box 3 Edit Edits the settings for the selected paper format To save the s...

Page 149: ...Sizes list If the software is running exit the software and then restart it for the new paper format to appear in the list If the following functions are being used you can quickly apply their settings to the printer Mass storage feature Bluetooth Object Push Profile OPP Wi Fi File Transfer Protocol FTP These commands are only intended to be used to apply settings to a printer These commands canno...

Page 150: ...n of the reference point point of origin for printing This corrects printing misalignments resulting from differences in printer models or from the fixed margins of some software 2 Tear Adjust Adjust the cutting position when the paper is cut using the Tear Bar 3 Energy Rank Adjust the amount of heat energy from the print head for example with special paper There may be contrast variations in the ...

Page 151: ...cified when Paper Types is set to Media With Marks The settings for Media Sensor Reflective Bar in the Device Settings dialog box can influence the detection and calibration results Make sure you specify the appropriate values Example settings Setting EX1 Setting EX2 Device Settings 2 2 Paper Size Setup 2 2 Actual effect 4 0 6 Cancel Cancels the settings and closes the dialog box The settings will...

Page 152: ...an be distributed to other computers If the printer driver has been installed on the recipient s computer only the paper formats need to be distributed 1 At the sender s computer specify the paper format settings and then click Export The following files are created TD 4550DNWB bst455ed ptd bst455ed txt pdt4235 bin 2 Save the TXT file in any location on the recipient s computer 3 At the recipient ...

Page 153: ...ettings The same settings that were applied to the first printer are applied to the second printer 4 Repeat these steps for all printers whose settings you want to change If the IP address is set to STATIC the printer s IP address is changed to the same address as the first printer Change the IP address if needed To save the current settings in a file click File Export The same settings can be app...

Page 154: ...r settings is initpass We recommend you change it to protect your printer from unauthorised access To use Web Based Management your network must use TCP IP and the printer and computer must have a valid IP address 1 Start your web browser 2 Type https machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example https 192 168 1 2 If you are u...

Page 155: ...a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example https SharedPrinter If you enable a NetBIOS name you can also use the node name For example https brnxxxxxxxxxxxx 3 Do one of the following If you have previously set your own password type it and then click If you have not previously set your own password type initpa...

Page 156: ... 1 Turn the printer on 2 Load a 102 mm or wider RD Roll into the printer 3 Press Menu 4 Press a or b to select the following a Select Information Press OK b Select Print Configuration Press OK 5 Press a or b to select the All Usage Log Printer Settings or Transfer Data option and then press OK 6 Press a or b to select Start Press OK Related Information Printer Settings 152 ...

Page 157: ...ter connected to the printer 1 Press Menu 2 Press a or b to select a menu option and then press OK 3 Press a or b to select an option and then press OK a The current selection is highlighted b The scroll bar shows the position of the highlighted option on the list Related Information Printer Settings Set the Menu Security Settings Tables Related Topics Change Printer Settings Using the Printer Set...

Page 158: ...mber Repeat this step to specify the remaining three numbers If a passcode has been set the passcode input screen appears whenever the Administration menu is selected Press a or b to enter the specified four digit passcode and then press OK To cancel the passcode settings select the Administration menu and enter the passcode Then select Menu Security Off If you do not remember the passcode use the...

Page 159: ...rinting speed Text Direction Select the printing orientation Set Clock Specify the date and time Auto Power Off Specify the period of time that passes before the printer turns off automatically Auto Sleep Set the amount of time to pass before the printer automatically goes into sleep mode LCD Contrast Set the contrast of the LCD The higher the number the stronger the contrast Backlight Switch the ...

Page 160: ... settings Transfer Data Print the transfer data Administration Level 1 Level 2 Descriptions Command Mode Select the type of command mode Date Format Select the date format for the clock Time Format Select the time format for the clock Language Select the language of the LCD Unit Select the measurement units for displayed settings Reset Factory Reset Returns all printer settings including the commu...

Page 161: ...SSID and password of a wireless access point router to connect TCP IP Settings Specify TCP IP settings WLAN Assistant Use the WLAN connection assistant function to configure your wireless network settings WLAN Status Infrastructure Mode Display the WLAN status Direct Mode Bluetooth Level 1 Level 2 Descriptions Bluetooth On Off Turn the Bluetooth function on or off Mode Select the Bluetooth mode Pr...

Page 162: ...e FTP server in advance using Communication Settings in the Printer Setting Tool Update USB Flash Drive Level 1 Level 2 Descriptions Update Available only when a USB flash drive containing saved templates databases and other files that need to be updated is connected to the printer Custom QR Code Display the custom QR code set with the Printer Setting Tool Related Information Change Printer Settin...

Page 163: ...Home Routine Maintenance Routine Maintenance Clean Your Printer Replace the Coin Cell Battery 159 ...

Page 164: ...s from the main unit using a soft dry cloth Use a cloth slightly damp with water on difficult to remove marks IMPORTANT Do not use paint thinner benzene alcohol or any other organic solvent These may deform or damage the printer case Clean the Label Output Slot If adhesive residue gets attached to the Label Output Slot it may cause label jams Clean the Label Output Slot with a dry cotton swab IMPO...

Page 165: ...propyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable Clean the Print Head Wipe the print head with a lint free cloth or cotton swab dipped in isopropyl alcohol or ethanol We recommend cleaning the print head monthly Use isopropyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable Related Information Routine Maintenance 161 ...

Page 166: ...lied to the machine replace this battery When replacing the battery use a CR2032 Coin Cell battery Dispose of the battery at an appropriate collection point not in the general waste stream Be sure to observe all applicable federal state and local regulations IMPORTANT Use only recommended batteries Other batteries may cause damage to the printer When storing or discarding a battery wrap it with ce...

Page 167: ...ert the new battery into the battery slot making sure the battery is level and its positive side is facing up 6 Reattach the front cover base using a flathead screwdriver 7 Reconnect the AC Power Cord to an electrical socket 163 ...

Page 168: ...Related Information Routine Maintenance Related Topics Set the Date and Time 164 ...

Page 169: ...Home Troubleshooting Troubleshooting If You Are Having Difficulty with Your Machine Error and Maintenance Indications Printing Problems Version Information Reset the Printer 165 ...

Page 170: ...he correct printer driver For more information see Related Information Connect the printer to a computer or mobile device For more information see Related Information Close the Roll Compartment Cover completely Insert the RD Roll correctly For more information see Related Information If you still have problems see Related Information If after reading the topics you are unable to resolve the proble...

Page 171: ... mode Idle mode Mass storage mode Detecting the paper size Once for 3 seconds Printing is paused Once for 2 seconds Receiving data Once for 1 second Cancelling the print job Print preparation mode Downloading mode Cooling mode Cover open error Close the Roll Compartment Cover until it locks into place BLF file error Press any button besides a or b to clear the error Communication error Database se...

Page 172: ...e mode The printer is in System Off mode Initialising mode Twice for 2 seconds Mass storage error Press and hold to clear the error Cutter error Print head undetected error USB host unsupported device connection error USB host HUB connection error Three times for 2 seconds USB host power supply excessive voltage error The printer is in Boot mode Contact Brother customer service Flashes rapidly Fla...

Page 173: ...LED lights in green and the Status LED is flashing in orange wait until the Status LED stops flashing and then try printing again Are there any unfinished print jobs If you try to print while other users are printing large amounts of data the printer is unable to accept your print job until the current print jobs are completed If this occurs send the print job again after the other jobs are comple...

Page 174: ...d becomes too hot it may produce imaging outside the print area To avoid or delay overheating make sure the printer has adequate ventilation and is not located in an enclosed space If the printer must cool down because it overheated due to the type of roll you are using or the contents of the label printing may take longer than usual NOTE This condition may occur more often when the printer is use...

Page 175: ...Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click Orientation in the Apps screen Click Hardware and Sound Devices and Printers Right click the printer you want to set up and then click the Printing preferences menu Click the Other tab and select the After one page of data is received option Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start Devices and Printers Right click...

Page 176: ...ormation Printed barcodes cannot be read Print labels so that barcodes are aligned with the print head as shown below 1 2 3 1 Print head 2 Barcodes 3 Printing orientation Barcodes may not be read if they are reduced or enlarged Try using another scanner Network Problems Problem Solution You are using security software Confirm your settings in the installation dialog box Allow access when the secur...

Page 177: ...etooth If the Bluetooth icon is displayed on the LCD search for the printer from the device you want to connect I have checked and tried all of the above but still cannot set the Wi Fi Bluetooth function Turn the printer off and then turn it on again Then configure the Wi Fi and Bluetooth settings again Your printer is not connected if the Bluetooth connection with an Apple device iPad iPhone or i...

Page 178: ...urity alert dialog box To allow access see your security software instructions or contact the manufacturer Incorrect port numbers are being used for the Brother network features The following port numbers are used for Brother network features BRAdmin Light Port number 161 Protocol UDP For more information on how to open the port see your security software instructions or contact the manufacturer R...

Page 179: ...ng the Printer Settings Report For more information see Related Information I want to confirm whether I am using the latest version of the software Use the P touch Update Software to confirm whether you have the latest version For more information about the P touch Update Software see Related Information Related Information Troubleshooting Related Topics Confirm Printer Settings Update the Firmwar...

Page 180: ...ter settings User setting Network settings 1 Press Menu 2 Press a or b to select the following a Select Administration Press OK b Select Reset Press OK c Select the reset option you want Press OK 3 Press a or b to select Reset Press OK The machine restarts Reset Data Using the Printer Setting Tool You can use the Printer Setting Tool from a computer to perform the following operations for the prin...

Page 181: ...Home Appendix Appendix Specifications Software Development Kit Auto Media Configuration Options Brother Numbers 177 ...

Page 182: ...nterface USB USB Ver 2 0 Full Speed Type B Serial RS232C DB9 male 1 Wired LAN 10 100BASE TX USB Host Port USB Ver 2 0 Full Speed Type A Bluetooth Bluetooth Ver 4 2 BLE MFi SPP OPP HCRP Bluetooth Classic GATT Bluetooth Low Energy Wireless LAN IEEE 802 11 a b g n Infrastructure Mode IEEE 802 11 g n Wireless Direct mode 1 Use a serial cable that is under 3 m Environment Operating Temperature Between ...

Page 183: ...erforated Tag Media Width From 19 mm to 118 mm Minimum Media Length 6 4 mm Continuous 6 4 mm Label Peeler 17 mm Cutter 20 mm Tear 18 mm Thickness From 0 058 mm to 0 279 mm Roll Outside Diameter maximum 127 mm Core Diameter minimum 12 7 mm Media Sensor Transmissive Reflective Compatible Operating Systems For the complete and updated list of software visit support brother com Related Information App...

Page 184: ...e Development Kit SDK is available from the Brother Developer Center brother com product dev The b PAC SDK and the SDKs for mobile devices Android iPhone and iPad can also be downloaded The SDKs available are subject to change without notice Related Information Appendix 180 ...

Page 185: ...Home Appendix Auto Media Configuration Auto Media Configuration Auto Media Configuration Overview Use the Auto Media Configuration Function Check the Sensor Position 181 ...

Page 186: ...t its characteristics By default the printer uses the continuous feed setting unless The transmissive gap sensor detects a die cut label The reflective black mark sensor detects marked media 1 If the paper runs out during the Auto Media Configuration the printer will not detect the media type successfully and an error will be displayed If the paper width is not aligned correctly the calibration wi...

Page 187: ...Connect the printer you want to configure to the computer 2 Start the Printer Setting Tool Windows 10 Windows Server 2016 Click Start Brother Printer Setting Tool Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click the Printer Setting Tool icon on the Apps screen Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start All Programs Brother Label Mobile Printer Printer Se...

Page 188: ...Home Appendix Options Options Clean Other Printer Components Change the Label Peeler Options Change the Cutting Options 184 ...

Page 189: ...e cloth dipped in isopropyl alcohol or ethanol After cleaning the roller make sure that no lint or other material remains on the roller Use isopropyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable Print Head TD 4550DNWB PA HU3 001 Wipe the print head with a lint free cloth or cotton swab dipped in isopropyl alcohol or ethanol We recommend cleaning the print head...

Page 190: ...RTANT Do not use alcohol to clean the Label Output Slot Label Peeler TD 4550DNWB PA LP 002 1 Wipe the roller with a lint free cloth dipped in isopropyl alcohol or ethanol After cleaning the roller make sure that no lint or other material remains on the roller Use isopropyl alcohol or ethanol according to the manufacturer s safety guidelines as applicable 2 If adhesive residue gets on the Label Pee...

Page 191: ...Related Information Options 187 ...

Page 192: ...ck Printer Printing Preferences Windows 8 Windows 8 1 Windows Server 2012 Windows Server 2012 R2 Click Orientation in the Apps screen Click Hardware and Sound Devices and Printers Right click the printer you want to set up and then click the Printing preferences menu Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start Devices and Printers Right click the printer you want to set up and...

Page 193: ...ows Server 2012 Windows Server 2012 R2 Click Orientation in the Apps screen Click Hardware and Sound Devices and Printers Right click the printer you want to set up and then click the Printing preferences menu Windows 7 Windows Server 2008 Windows Server 2008 R2 Click Start Devices and Printers Right click the printer you want to set up and then click the Printing preferences menu 2 Select the Cut...

Page 194: ...it www brother com for the contact information Internet Addresses Brother Global Web Site www brother com For Frequently Asked Questions FAQs Product Support and Technical Questions and Driver Updates and Utilities support brother com FAQs Frequently Asked Questions For more information on your Brother machine visit Brother s support website at support brother com For additional help and tips go t...

Page 195: ...Visit us on the World Wide Web www brother com UK Version 0 ...

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