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Difficulties
Suggestions
If the paper tray is empty, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back in the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
See
Related Information
:
Clean the Paper Pick-up Rollers for Paper Tray #1 or
Clean the Paper Pick-up Rollers for Paper Tray #2
.
Make sure that the paper is within specifications for the machine.
See
Related Information
:
Paper Orientation and Capacity of the Paper Trays
.
Photo paper does not feed
correctly.
When you print on photo paper, load one extra sheet of the same photo paper in
the paper tray.
Machine feeds multiple pages.
•
Make sure the paper is loaded correctly in the paper tray.
•
Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
•
Make sure you do not push the paper in too far.
See
Related Information
:
Load Paper
.
Make sure the Jam Clear Cover is closed correctly.
See
Related Information
:
Printer Jam or Paper Jam
.
Make sure the Base Pad in the paper tray is not dirty.
See
Related Information
:
Clean the Base Pad
.
There is a paper jam.
See
Related Information
:
Printer Jam or Paper Jam
.
Make sure the paper guides are set to the correct paper size.
Use the jam prevention settings.
For copying:
See
Related Information
:
Change the Print Options to Improve Your Print
Results
.
For printing:
See
Related Information
:
Prevent Smudged Printouts and Paper Jams
(Windows)
.
Paper jam reoccurs.
If there is a repeat paper jam, a small piece of paper may be stuck in the
machine. Make sure paper is not still jammed in the machine.
See
Related Information
:
Remove Paper Scraps
.
The paper jams when you use 2-
sided print.
If paper jams occur frequently during 2-sided printing, the paper feed rollers may
be stained with ink. Clean the paper feed rollers.
See
Related Information
:
Clean the Paper Feed Rollers
.
Printing Received Faxes
Difficulties
Suggestions
•
Condensed print
•
Horizontal streaks
•
Top and bottom sentences are
cut off
•
Missing lines
This is usually caused by a poor telephone connection. Make a copy; if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Black lines when receiving.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Left and right margins are cut off
or a single page is printed on two
pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are
using.
443
Summary of Contents for MFC-J3540DW
Page 31: ...Home Paper Handling Paper Handling Load Paper Load Documents 24 ...
Page 41: ... Choose the Right Print Media 34 ...
Page 160: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 153 ...
Page 193: ...Related Topics Set up Broadcasting Groups Enter Text on Your Brother Machine 186 ...
Page 244: ... Error and Maintenance Messages 237 ...
Page 259: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac Sending only 252 ...
Page 269: ...Related Information Configure your PC Fax Address Book Windows 262 ...
Page 278: ...Related Information Receive Faxes Using PC FAX Receive Windows 271 ...
Page 290: ...Related Information Use the Wireless Network 283 ...
Page 323: ...Related Information Set Up Relay Broadcast on Your Brother Machine 316 ...
Page 361: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 354 ...
Page 363: ...Related Topics Access Web Based Management 356 ...
Page 367: ... Configure Certificates for Device Security 360 ...
Page 533: ...Related Topics Access Web Based Management 526 ...
Page 575: ...CHN ENG Version 0 ...