Black Box MT1000A-13-R3, Quick Start Manual

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Troubleshooting 5-1
Chapter 5
Testing and Diagnostics
5.1 Introduction
This chapter includes a description of the MT1000A diagnostic tests and
troubleshooting procedures.
5.2 Troubleshooting
In case a problem occurs, check the displayed indications and refer to Section 3-2
and
Table 3-1
for their interpretation.
Identify the trouble symptoms and perform the actions listed under Corrective
Measures in the order given in
Table 5-1 , until the problem is corrected.
Table 5-1 Troubleshooting Chart
Trouble Symptoms Probable Cause Corrective Measures
The MT1000A does not
respond
No power Check that both ends of the power cable are properly
connected. If power cable is properly connected, but
the power supply still does not respond, then the
power supply is defective (see below).
If the MT1000A is powered from a DC power source,
check the polarity of the power connections.
Defective Power Supply Disconnect the power from both ends and replace
with another power supply.
Defective MT1000A Replace the MT1000A.
One of the PWR
indicators lights in red. Defective power supply Turn the respective power supply off for at least 10
minutes, and then turn it on again.
If the PWR indicator is still red, have the
MT1000A repaired as soon as possible.