Procedure
1. Initiate a call with a counterpart, so that the handset displays Connected as shown in
following window.
2. Press the right softkey
Transfer
on either of the handsets in call, and the counterpart of the
call is put on hold.
3. Enter the number that the transfer should be made to, and press the green
Off-hook
button
.
4. A ring back tone is heard, and a third party is called.
5. As the third party answers the call the handset user initiating the transfer will show a
connected screen as seen above.
6. To make the transfer after the third party has answered the call, press the right softkey
Transfer
, and the call is transferred so that the second and third party are now in call, and
a Call ended screen is displayed on the handset that initiated the transfer as seen above.
Note:
It is also possible to make an attended transfer by pressing either the left softkey
Hold
,
or the middle softkey
Conf.
instead of pressing the right softkey
Transfer
in step 2.
Transfer a call
August 2020
Using Avaya Wireless Handset D260
85