AudioCodes Media Pack MP-124, User Manual

Page: 400 / 584

User's Manual 400 Document #: LTRT-65422
MP-11x & MP-124
38.5 Viewing Syslog Messages
You can use the following tools to view the Syslog messages sent by the device:

Web interface's Message Log page (see below).

Any third-party Syslog server (e.g., Wireshark).
The procedure below describes how to view Syslog messages in the Web interface.
Notes:
•
It's not recommended to keep a Message Log session open for a
prolonged period. This may cause the device to overload. For prolonged
(and detailed) debugging, use an external Syslog server.
•
You can select the Syslog messages in this page, and copy and paste
them into a text editor such as Notepad. This text file (
txt ) can then be
sent to AudioCodes Technical Support for diagnosis and troubleshooting.

To activate the Web interface's Message Log:
1. Enable Syslog (see 'Configuring Syslog' on page 395 ).
2. Open the Message Log page ( Status & Diagnostics tab > System Status menu >
Message Log ); the Message Log page is displayed and the log is activated.
Figure 38-3: Message Log Page
The displayed logged messages are color-coded as follows:
•
Yellow - fatal error message
•
Blue - recoverable error message (i.e., non-fatal error)
•
Black - notice message

To stop and clear the Message Log:

Close the Message Log page by accessing any another page in the Web interface.