CM5000 User Manual
UM-CM5000-FW3.5.2.0-REV0.0
2019-07-08
www.ateme.com
Page 146
I.2. Warranty
ATEME warranties your CM5000 against any defect in material and workmanship, under normal use, for the period
designated on your warranty certificate. In the event this product is found to be defective within the warranty period,
ATEME may, at its will, repair or replace the defective CM5000.
This warranty is void if:
• The CM5000 was operated/stored in abnormal use or maintenance conditions;
• The CM5000 is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized
in writing by ATEME;
• The CM5000 was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident;
• The CM5000 was installed improperly;
• The Serial Number of the CM5000 is defaced or missing;
• The broken part is a non ATEME approved replacement part;
• The tamper seal on the CM5000 casing is broken.
ATEME and its suppliers accept no liability for any loss of service during the use of this device, or for any of the
problems caused as a result.
ATEME will not, under any circumstances, be liable to direct, uncommon or consequential damages such as, but not
limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense
or inconvenience caused by service interruptions.
Any loss, corruption or destruction of data while using an ATEME CM5000 is the sole responsibility of the user, and
under no circumstances will ATEME be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the CM5000.
To obtain warranty service, call ATEME Technical Support. You will be asked to provide your ATEME product's
Serial Number, and you may be asked to furnish proof of purchase to confirm that the CM5000 is still under warranty.
All CM5000 returned to ATEME must be securely packaged in their original box and shipped with postage prepaid.
