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Third party communication
Fault message
Fault description
Command interface connection
No communication with third party equipment connected on TCP protocol
Variable:
cmdconn
Fault activation:
Fault if not connected (
Advanced config
>
Command interface
page)
Points to check:
PRIMA VA is connected to network (RJ45 cable)
Interface settings (IP port) are correct
MODAN interface connection
No communication with third party equipment connected on MODAN
protocol
Variable:
modanconn
Fault activation:
Fault if not connected (
Advanced config
>
Modan
page)
Points to check:
PRIMA VA is connected to network (RJ45 cable)
Interface settings (mode, options, IP port) are correct
Vox@Net client connection
No communication with VOX@NET server
Variable:
vnclient
Fault activation:
Fault if not connected (
Advanced config
>
Vox@Net
page)
Points to check:
PRIMA VA is connected to network (RJ45 cable)
Interface settings (Vox@Net server address) are correct
Vox@Net system fault
General fault on Vox@Net system (fault report)
Variable:
vnfault
Fault activation:
Local fault on Vox@Net fault (
Advanced config
>
Vox@net
page)
Points to check:
Check Vox@Net server to get fault details
§
Call stations
Fault message
Fault description
PSS-G2 connection
No communication with PSS-G2 call station
Variable:
csXconn
Fault activation:
Fault if not connected (
Basic config
>
Call station X
page)
Points to check:
PSS-G2 is connected to port X
PSS-G2 preamplifier
PSS-G2 preamplifier is faulty
Variable:
csXpreamp
Fault activation:
Not configurable
Points to check:
Contact your ATEÏS dealer for support
PSS-G2 speaker input
PSS-G2 speaker input signal is not detected on PSS-G2
Variable:
csXspkin
Fault activation:
Not configurable
Points to check:
Check all RJ45 wires on PSS-G2 connection are correctly connected
Contact your ATEÏS dealer for support
PSS-G2 microphone
PSS-G2 microphone capsule is faulty
Variable:
csXmic
Fault activation: