Ashley AG23, Owner’S Instruction And Operation Manual

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© 2021 United States Stove Company
5. Periodic visual check of the burner flame is
required.
Flame
Characteristic
Cause Solution
Dark, orange
flame with
black tips
Air Shutter
closed too far
Open venturi
slightly
Short, blue
flames
Air Shutter
open too far
Close setting
slightly
Lifting
(ghosting)
flames
Gas pressure
too high
Air Shutter
closed too far
Check
manometer
settings
Open Air Shutter
setting slightly
Flame
Sensor
PROPER PILOT FLAME
APPEARANCE
NO BLUE FLAME CENTER
DARK ORANGE FLAME
SOOT AT FLAME TIP
SOOT ABOVE
FLAME TIP
NO SOOT AT FLAME TIP
SEMI-TRANSPARENT
YELLOW FLAME
BLUE FLAME CENTER
PORTS ON
PAN BURNER
ASSEMBLY
PROPERLY
BURNING FLAME
BURNER FLAME APPEARANCE
IMPROPERLY
BURNING FLAME
WHAT SHOULD I DO IF SOOTING
OCCURS?
Sooting is caused by improper installation or air
shutter operation. However, some small areas
of soot deposits on log surfaces are deemed
acceptable. If you observe large soot areas (larger
than 1”x1”) on log surfaces or signs of sooting on the
door glass (usually a thin black film on the viewing
glass or on the outside of the home around the
vent cap), turned off immediately and the local
authorized dealer promptly informed. Authorized
dealers will correct “sooting” problems, but they are
not responsible for damage caused by excessive
sooting that has not been immediately brought to
their attention.
Troubleshooting Soot
Issue
Thin black coating (soot) forms on viewing glass
Possible Causes
• Incorrect gas pressure
• Not enough combustion air
• Leaking glass gasket
• Vent obstruction
Corrective Action
• Have gas supplier check for correct gas inlet
pressure (7” WC nat. gas; 11” WC LP gas). Check
the glass gasket for proper seal. Corners of glass
gaskets cannot be bulging out. If glass gasket
along the top edge in the middle is white in
color across entire thickness of gasket bulb,
replace glass gasket.
• If sooting continues, open air shutter on
burner. If sooting continues, shut off and call an
authorized service person.
HOW DO I CHANGE FROM °C TO °F ON
MY REMOTE?
To change between °C to °F, follow these steps:
1. Press the ON/OFF button and turn off.
2. Simultaneously, press both the mode button
and the thermostat button.
3. Look at the LCD display to verify that your
desired indicator (°F or °C) is being displayed. If
not, repeat Step 2.
HOW DO I SET THE CHILD-LOCK
MODE?
To prevent unsupervised children from operating,
a child-lock function is provided with this remote-
control system. To activate the child-lock function:
Simultaneously press the “MODE button” and the
“UP button”. To deactivate the child-lock function:
Simultaneously press the “MODE button” and the
“UP button”. During the child-lock mode, none of
the remote-control buttons will function. You must
deactivate the child-lock function before you can
use the remote control.
WHEN SHOULD I CHANGE THE
BATTERIES IN MY REMOTE?
When the remote-control batteries are low, a battery
OPERATING INSTRUCTIONS