Asentria SiteBoss 530 User Manual
79
Call Failure Tracking
Description
Call failure tracking is a feature added for A-tick compliance that limits the number of times the S530 calls any one
number that doesn't appear to work. Each number dialed is tracked for how many consecutive failures it has racked
up. Each time a call is attempted, this number's failure count is checked before dialing. If the failure count >= 15 then
the number will not be dialed for until reset or its blackout period expires. After dialing, if the call is a failure then the
called number's failure count is incremented. When it increments to 15 then a blackout timer is set for 2 hours,
meaning that this number is forbidden to be dialed for the next 2 hours.
"Call is a failure" means:
•
for ppp, ppp was not negotiated
•
for other modem calls and alphanumeric pages, carrier was not negotiated.
•
Numeric pages do not fail to dial since nothing is actually negotiated.
After dialing, if the call is successful then called number's failure count is set to 0.
Benefit
This enables the unit to not continually dial a number if the number has been shown to be unresponsive, in order to be
a good citizen on the telephone network.
Configuration
There are no settings or UI associated with this feature.
Usage
If a number has reached its failure limit (and thus turned into a forbidden number to dial) then a message is appended
to the Audit Log. Any future attempt to dial a forbidden number results in a message appended to the Audit Log. The
only way to make the unit dial any forbidden number again is wait until the 2-hour blackout expires for that number or
reset the unit (power cycle,
RESTART
command,
RESTART ALL
command, push reset button). When dialing is
attempted after the blackout period expires then a message is appended to the Audit Log saying that forbidden
number x was granted permission to be dialed again.
Summary of Contents for SiteBoss 530
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