ASCOM Ascotel 2025, System Manual

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ascom Ascotel 2025/2045/2065
1.6 Telecommunication system Ascotel HBT_20321104_01/B0_en
Ascom OfficeCall and Ascotel – an Unbeatable Team
Ascom OfficeCall is a third-party CTI application. It supports incoming and outgo-
ing telephony traffic by accessing centralized and local databases from any net-
worked workstation. With the integration of OfficeCall in Windows applications,
such as Microsoft Outlook or Lotus Notes, staff members are able to work with
their usual applications and additionally control the main telephony functions
from their PC.
Ascotel Voice Mail System – and No Call is Ever Lost
Ascotel Voice Mail System AVS 5150 makes sure you are always well informed.
You will never miss a call and are always reachable -- without being bound to your
desk. Even when you are on the move, you are notified of new messages and can
access and listen to them remotely.
Call Redirection, Team Work, Charge Acquisition, etc.: All in a day's work
for Ascotel
Ascotel supports all the standard telephony and switching functions, with one aim
in mind: to make calls with outside call parties and colleagues within the company
as efficient and as user friendly as possible. Ascotel takes full account of the fact
that people are increasingly working in teams. Team circuits, key telephones, user
groups and several variants of call diversion and call forwarding functions support
this modern form of organization.
Another important group of features are call data functions. Call charges are dis-
played to the subscriber; they can be recorded and assigned on a user-pays basis,
and also printed out. Morever, charges can also be reduced by using telephone
locking functions, targeted exchange access restrictions and integrated least-cost-
routing functions (LCR). These are ways to prevent misuse.
AIMS, the Tool Kit for All Management Tasks
Communication systems need to adapt to the customer's organization and
requirements. AIMS, the Ascotel Information and Management System, is
designed for planning, configuring and monitoring the system. Changing config-
uration data during operation and automatic PC updating, directory manage-
ment, printing terminal labels
– these are just some of the diverse management
functions easily performed with AIMS. AIMS is a tool designed specifically for cus-
tomizing a system.