ASCOM Ascotel 2025, System Manual

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ascom Ascotel 2025/2045/2065
2.376 Features HBT_20321104_02/B0_en
Callback to free Subscriber
Subscriber A can activate a callback to subscriber B, if B does not answer A's call.
After subscriber B has made another call (gone off-hook and then back on-hook
again), subscriber A is called within 10 s. As soon as A picks up the phone, the
system automatically calls subscriber B.
Fig. 2.199: Callback to free subscriber
Detailed Description
Tab. 2.222: Callback to free subscriber
The callback is triggered only to subscriber A, who set the callback, regardless of
whether a call diversion or call forwarding to a subscriber C has been activated at
A.
Amount of time a callback to free subscriber remains valid: 45 minutes.
If B has a system terminal with display, a text message with a callback prompt will
appear, i. e. the callback is not automatically initiated by the PBX. In principle call-
back requests are displayed with maximum priority on the terminal, i. e. before
notifications by the Voice Mail System and before any text messages.
Suffix Dialling Procedures
Tab. 2.223: Callback to free subscriber: Procedures
Inter-
face Operating sequence / signalling on the terminal Scope
A Once the callback procedure has been exe-
cuted, A obtains the acknowledgement tone. Restriction:
Subscriber A can only initiate one callback at a
time.
B Possible interfaces:
Internal
System terminals a/b terminal
Activate callback R9 or R*37
Clear callback #37
A B
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