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AltiAgent Manual
Forwarding All Calls
If you want to forward calls to an external number, select a trunk access
code in the drop-down list, then begin with the outside trunk or route access
digit and any long distance prefix digits such as
1
and area code.
Note:
Forwarding calls to a pager is possible but
not recommended
since
callers will only hear what is heard when calling a pager and might
not know to enter a return phone number unless instructed.
Do Not Disturb
If you check
Enable Do Not Disturb
, all incoming calls are forwarded
according to your
Enable Busy Call Handling
settings, described below.
If you check
Enable Do Not Disturb
, use the
Activity
drop-down list to
select the activity that applies to you:
1 - In-System, 2 - In-Personal, 3 - Meeting, 4 - Away From Desk,
5 - Business Travel, 6 - Personal Time Off
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