Altigen AltiAgent, Manual

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12 AltiAgent Manual
Logging In Remotely
You can use AltiAgent from a remote location if
• AltiAgent is installed on your remote computer
• Your extension is configured as an IP or mobile extension by your
system administrator
• You have an AltiGen-certified IP phone or are using IPTalk
Consult your system administrator or authorized AltiGen dealer for details
on obtaining this equipment.
All the call handling functions are the same as when you log in locally. You
can pick up voice mail, forward local business office phone calls to another
site such as a home desktop PC, and even receive phone calls as you would
at the office.
To log in from a remote location
1. If you connect to the Internet through a modem connection, establish
a connection to your internet service provider (ISP).
2. Log in using your Extension and Password as usual.
3. If you will be using a headset plugged into your PC, select the IP
Extension Integrated with IPTalk check box.
4. Click OK.
IP Extensions Using IP Talk
To use IPTalk, you need an AltiGen-certified USB headset system (your
phone system administrator or AltiGen dealer can recommend headsets).
Important:
You can run only one instance of AltiAgent with IPTalk per
system.
To make and receive calls using IPTalk
1. Connect your headset to your PC.
2. Use the AltiAgent dialing and call accepting functions as usual to
make and receive calls.