Altigen AltiAgent, Manual

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AltiAgent Manual 41
Using AltiAgent
Using Account Codes
If your system is set up to use account codes, you can associate calls to
specific codes for billing or tracking purposes.
Required account codes —If your extension has been configured for
required account codes, the system will prompt you to select an account
code from a pop-up window for all outbound calls.
Bypassing required account codes — If your extension has been
configured to bypass account code validation, you can enter a different
account code in the box at the bottom of the pop-up window or enter # to
bypass the account code altogether.
Optional account codes
To associate a call in progress with an account code:
1. Right-click the number in the Calls List.
2. Choose Account Code .
3. In the Account Code dialog box, select an account code.
Note: Do not enter an account code while recording; doing so will
disconnect the call.