Alcatel-Lucent OmniTouch, Administration Manual

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G - 2 8AL90208USAD ed01
November 20, 2008
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OmniTouch ACS deployments may have multiple IM application servers with their own
unique Node IDs, each maintaining IM logs for users associated with that application
server. A user cannot own an IM session.
Note:
Calls for each IM session are identified using a session ID and stored in
/var/log/sessionlogs
.
All IM message exchanges are stored in
/var/log/thslog
.
The following are the basic features and operating parameters of SMTP IM archiving:
•
Archives messages in batches. Batch processing runs approximately every 15 minutes
(default).
•
Archives only new IM content since the last batch process was run.
•
Sends a separate SMTP message for each IM session that has new IM content since the
previous send cycle.
•
Stamps each SMTP message in the message Subject with a unique, monotonic
sequence number.
•
Retains each SMTP message in the ACS server for 30 days (default). The default may
be overridden.
•
Deletes expired SMTP messages automatically from the OmniTouch ACS server.
•
Provides a URL interface to retrieve previously sent archive messages using the
sequence number as key to fetching a particular SMTP message.
The SMTP message structure
Each SMTP message contains one or more IM messages that have been sent as part of a
single IM session. The basic structure of the SMTP message is a standard header, followed
by a multipart message body composed of individual IM messages in plain text. The
following is an example as received by a test archiving service. Notable headers are
highlighted.
Return-Path: <acs_archive@al1.alcatel-lucent.office>
Received: from inbound-mx3.atl.registeredsite.com ([64.224.219.91])
by imta04a2.registeredsite.com with ESMTP
id <20040117155207.TCYP15957.imta04a2.registeredsite.com@inbound-
mx3.atl.registeredsite.com>
for <archives@alcatel.com>; Tue, 17 Jan 2006 10:52:07 -0500
Received: from serv7.alcatel-lucent.office (ctchost115.alcatel.com [66.152.249.115]
(may be forged))
by inbound-mx3.atl.registeredsite.com (8.12.11/8.12.11) with ESMTP id
k0HFoRqg025442
for <archives@alcatel.com>; Tue, 17 Jan 2006 10:50:28 -0500