Alcatel-Lucent OmniTouch, Administration Manual

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B-6
8AL90208USAD e
d
01
No
vemb
er
2
0
, 2008
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BBM-1001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component is
now available. Informational This alert is raised if the
Blackberry server service
experiences a reset and has
returned to service. Blackberry server
restart was finally
successful at ' . $date .
' No immediate action
required. Call Customer
Support as soon as
possible if service is in
use and this occurs.
BBM-3001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component
was
temporarily
unavailable. Informational/
Minor (depends
if component is
in use) This alert is raised if the
Blackberry server service
experiences a reset. Blackberry server
restart at
' . $date . ' Check that the service
is curently running and
monitor for any further
instances. No
immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
Pull BBMUX logs.
BBM-7001
General
Alarm/Alcatel-
Lucent Server
Alarm Service offered
by the
component is
unavailable. Informational/
Major (depends
if component is
in use) This alarm is raised if the
Blackberry server service
experiences a reset and has
not yet restarted properly. Blackberry server
restart again at ' .
$now_string . ' Will
not send more mail
until server restarts
successfully' . ' Check that the service
is currently running.
Monitor for any further
instances, no immediate
action required. Call
Customer Support as
soon as possible if this
service is currently used
and the service does not
restart within 10
minutes. Pull BBMUX
logs.
BCAST-1001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component is
now available. Informational This alert is raised if the
broadcast server service
experiences a reset and has
returned to service. Broadcast server
restart was finally
successful ' . $date . ' No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
BCAST-3001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component
was
temporarily
unavailable. Minor This alert is raised if the
broadcast server service
experiences a reset. Broadcast server
restart at
' . $date .' Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull broadcast logs.
Alert/Alarm Impact Severity Description Instance Action