
..
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
..
....
....
...
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
...
.
8AL90208
USA
D
ed01
No
vem
b
er 20
, 2008
B-
19
...
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
....
...
...
...
...
...
STK-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Major
This alarm is raised if the
stack has tried repeatedly
to reconnect and has been
unable to connect.
Stack connection from
' . $node_id . ' to ' .
$node . ' is still down.
Status is ' .
$stackstatus . ' at ' .
$date . ' Will not send
any more mail until
connection is
successful.
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes.
SWRAID-3001
General
Alarm/Server
Alarm
Service offered
by the
component is
affected.
Major
OEM specific alarm
(Shoretel). This alarm is
raised to indicate software-
based RAID failure.
“‘echo” “|cat -
/tmp/mdfailure’”
Contact Technical
Support immediately.
THS-1001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component is
now available.
Informational
This alert is raised if the
SIP server service
experiences a reset and has
returned to service.
SIP server restart
was finally successful
at ' . $date . '
No immediate action
required. Call Customer
Support as soon as
possible, if service is in
use and this reoccurs.
THS-3001
General
Alert/Alcatel-
Lucent Server
Alert
Service offered
by the
component
was
temporarily
unavailable.
Critical
This alert is raised if the
SIP server service
experiences a reset.
SIP server restart at '
. $date . '
Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
The SIP subsystem is a
critical component of
this server. Pull THS
and TNS logs.
THS-7001
General
Alarm/Alcatel-
Lucent Server
Alarm
Service offered
by the
component is
unavailable.
Critical
This alarm is raised if the
SIP server service
experiences a reset and has
not yet properly restarted.
SIP server restart
again at ' .
$now_string . ' Will
not send more mail
until server restarts
successfully' .
Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. The SIP
subsystem is a critical
component of this
server. Pull THS and
TNS logs.
Alert/Alarm
Impact
Severity
Description
Instance
Action
Summary of Contents for OmniTouch
Page 8: ... Contents v i i i 8AL90208USAD ed01 November 20 2008 ...
Page 246: ... To find a user Provisioning and Account Management 4 78 8AL90208USAD ed01 November 20 2008 ...
Page 268: ... Viewing PSTN logs Monitoring 5 22 8AL90208USAD ed01 November 20 2008 ...
Page 282: ... Disk usage Server Reporting 6 14 8AL90208USAD ed01 November 20 2008 ...
Page 308: ... B 24 8AL90208USAD ed01 Issue ed 01 November 20 2008 ...
Page 320: ... C 12 8AL90208USAD ed01 November 20 2008 ...
Page 330: ... F 4 8AL90208USAD ed01 November 20 2008 ...
Page 382: ...I N 1 2 8AL90208USAD ed01 November 20 2008 Index ...