Alcatel-Lucent OmniTouch, Administration Manual

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B-8
8AL90208USAD e
d
01
No
vemb
er
2
0
, 2008
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CAL-7001
General
Alarm/Alcatel-
Lucent Server
Alarm Service offered
by the
component is
unavailable. Critical This alarm is raised if the
CAL server service
experiences a reset and has
not yet properly restarted. Outgoing call server
restart again at ' .
$date .' Will not send
more mail until
server restarts
successfully Call Customer Support
immediately if this
service is currently in
use and the service does
not restart within 10
minutes. Pull all logs.
CDR-1001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component is
now available. Informational This alert is raised if the
Call records server service
experiences a reset and has
returned to service. Call records server
restart was finally
successful at ' . $date .
' No immediate action
required. Call Customer
Support as soon as
possible , if service is in
use and this reoccurs.
CDR-3001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component
was
temporarily
unavailable. Informational This alert is raised if the
Call records server service
experiences a reset. Call records server
restart at
' . $date . ' Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
CDR-7001
General
Alarm/Alcatel-
Lucent Server
Alarm Service offered
by the
component is
unavailable. Minor This alarm is raised if the
Call records server service
experiences a reset and has
not yet properly restarted.
This will effect CDR
output. Call records server
restart again at ' .
$date . ' Will not send
more mail until
server restarts
successfully' . Call Customer Support
as soon as possible if
this service is currently
in use and the service
does not restart within
10 minutes.
DBJ-1001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component is
now available. Informationall This alert is raised if the
DBJournal server service
experiences a reset and has
returned to service. This
service is used especially in
a redundant environment
to keep the databases in
synch. dbjournal server
restart was
finally successful
at ' . $date . ' No immediate action
required. Call Customer
Support as soon as
possible , if service is in
use and this reoccurs.
DBJ-3001
General
Alert/Alcatel-
Lucent Server
Alert Service offered
by the
component
was
temporarily
unavailable. Minor This alert is raised if the
DBJournal server service
experiences a reset. This
service is used especially in
a redundant environment
to keep the databases in
synch. dbjournal server
restart at
' . $date . ' Check that the service
is currently running
and monitor for any
further instances. No
immediate action
required. Call Customer
Support as soon as
possible if this reoccurs.
Pull dbjournal logs.
Alert/Alarm Impact Severity Description Instance Action