33
TROUBLESHOOTING PROBLEMS
FAULT
REASON
SOLUTION
The screen is not
displayed
A) Not connected to the power supply
Check and connect the machine to
220V/50Hz power source
B) Power switch does not turn on
Turn on the power switch at the end of the
running belt
C) Circuit board is damaged
Contact the service center
D) Signal wire not connected
Reconnect the signal wire or change to a
new one
E) Computer broken
Contact the service center
F) Screen light is damaged
Check the connection wire of the screen
light or replace it with a new one.
Not display any
information
A)
Display drive IC not inserted well
Re-insert IC,and re-weld it or change new
one
B) EMI gasket slip, not well fastened
Re-assemble screen
Not run smoothly
A)
Out of oil
Adjust driving position, or add some silicon
oil
B) Running belt too tight or too loose
Adjust the belt tension
C) Pcb torque too big or too small
Ajust torque to right position
Error
code
E-01
Poor connection between the display and
controller
Check each joint, change a new line if it is
broken.
E-02
Over current protection
Turn off and re-start machine, if still has
problem, need to check motor and pcb if
they are broken.
E-03
Overload Protection - User weight
exceeds maximum allowable.
Maximum user weight: 140 Kg. Please do
not use the machine if it is heavier than the
maximum allowable weight.
In case when the user's weight is lower than
140 Kg and the machine still gives an error,
please turn off and restart the machine. If the
problem persists, check the motor and pcb
again to see if they are damaged.
E-04
Sudden big current protection
Check the input voltage is normal or not, or
check pcb burnt or not, or check motor wire
is well connected or not.
E-05
Explosion proof protection
Check running belt or other place if
something inside, or check pcb if it is burnt.
E-07
Incline checking failure
Check the AC line in incline motor is well
connected or not, or maybe incline motor
broken, or maybe pcb broken
