Agilent InfinityLab LC Series Vialsamplers User Manual
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Error Information
Vialsampler Error Messages
Invalid vial position errors
Error ID: 34309, 34313
The vial position defined in the method/sequence is invalid.
The vial drawers are automatically recognized by the reflection sensors on the
transport assembly when they are installed in the Vialsampler. The vial drawers
are distinguished on the basis of the tag information on their rear side (white
markers). If the information from the optical sensors is not in agreement with the
vial position defined in the method/sequence, the ongoing analysis will be
aborted and the respective error ID reported.
•
Error ID: 34309
→
Invalid vial position
•
Error ID: 34313
→
Invalid wash vial position
Probable cause
Suggested actions
1
Missing vial tray
Verify that the correct vial drawer type is installed
in the sampler and the drawer is pushed all the
way in. Restart the sampler and observe if the
problem still persists.
2
Missing tag information
Verify that the white markers are still intact and
they are not covered by dirt or dust. If necessary,
clean the markers with isopropanol or replace
the vial tray.
3
Misaligned gripper arm
Verify the correct functioning of the gripper arm
by using the
Gripper Verification
and
Injector
Steps
tools. If the gripper arm appears to be out
of alignment, contact Agilent for more informa-
tion.
4
Potential hardware error
Please contact your Agilent service representa-
tive.
