DD+DIS150.05E
Repair and Service
Software Releases and Patches
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Supported operating systems:
- Windows 2000
- Windows XP
- Windows Vista
Supported browsers:
- Internet Explorer 6, 7 and 8
- Firefox 3
Support of Resistor Check Function. This function allows troubleshooting of film
stripes in the film run direction.
9.2
Solved Issue in Software 2.0.0_C2
Symptom 1
Sporadically the printer stops boot-up with message “Error System Failure”:
When pressing the ON/OFF switch the printer cannot be switched off.
Access via network is not possible (to reboot remotely).
After unplugging and reconnecting the mains cable the printer usually starts up
normally.
Cause
CPU Driver problem
Solution
Install software 2.0.0_C2 to prevent the problem.
NOTE:
For DRYSTAR 5302 software update 1.9.2_C1 solved already most cases of
the problems.
Symptom 2
Infocounter data and E-Label data sporadically do not match.
Cause
E-Label and Infocounter synchronization problem
Solution
Install software 2.0.0_C2.
Edition 1, Revision 5
DRYSTAR 5302
Chapter 3.8 / 18
02-2015
Type 5366 /100/300
Agfa Company Confidential